LeadBot autopilot — chat-to-lead for Salesforce
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Important notice
This workflow is provided as-is. Please review and test before using in production.
Overview
LeadBot Autopilot — Chat-to-Lead for Salesforce
Description — How It Works
- Greets & Guides: Welcomes the visitor and collects info step-by-step — Full Name → Email → Mobile → Product Interest.
- Validates Inputs: Checks email/phone formats; politely re-asks if invalid.
- De-dupe in Salesforce: Looks up by email; updates an existing lead if found.
- Create/Update Lead: Writes to Salesforce, including
ProductInterest__c. - Notify Instantly: Sends a Slack alert to your team and a personalized email to the prospect.
- Close the Loop: Confirms submission and ends the chat.
Description — Set Up Steps (≈45–75 mins)
- Connect Credentials (20–30 mins): Salesforce OAuth, OpenAI, Slack, SMTP.
- Tune the Prompt (5–10 mins): Greeting, field order, product options.
- Map Fields (10–15 mins): Name split, email/phone,
ProductInterest__c. - Smoke Test (10–15 mins): Run a full chat; verify de-dupe, Slack + email.
- Go Live (5–10 mins): Expose the webhook/chat entry point on your site.