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Ticket Management Workflows

What are Ticket Management n8n workflows?

Ticket Management n8n workflows are reusable automation templates for ticket management use cases. This category includes workflows that connect apps, transform data, trigger notifications, sync records, and reduce repetitive manual work. Each listing includes workflow metadata, author attribution, complexity level, relevant categories, source links when available, and a downloadable JSON file for inspection before import. Use this page to compare templates, identify the tools involved, and choose a workflow that fits your workspace before testing it safely in n8n.

361 workflows found
Workflow preview: Automatic Gmail message categorization with GPT-4 content analysis & labels
Free advanced

Automatic Gmail message categorization with GPT-4 content analysis & labels

Who is this for? This workflow is ideal for Gmail users and teams who receive a high volume of emails and want to str...

H
Henry
Ticket Management
5 Jun 2025
972
0
Workflow preview: Automate Service Ticket Triage with GPT-4o & Taiga
Free advanced

Automate Service Ticket Triage with GPT-4o & Taiga

Usecase : When a new service ticket is created in Taiga, it's often unclear whether it contains sufficient details to...

E
Eric Mooney
Ticket Management
4 Jun 2025
742
0
Workflow preview: Intelligent email organization with AI-powered content classification for Gmail
Free advanced

Intelligent email organization with AI-powered content classification for Gmail

This workflow leverages AI to intelligently analyze incoming Gmail messages and automatically apply relevant labels b...

N
Niranjan G
Ticket Management
1 Jun 2025
40725
0
Workflow preview: Categorize support tickets with Gemini AI, Typeform, and Google Sheets reporting
Free advanced

Categorize support tickets with Gemini AI, Typeform, and Google Sheets reporting

Transform chaotic support requests into organized, actionable insights automatically. This intelligent workflow captu...

Yaron Been
Yaron Been
Ticket Management
28 May 2025
869
0
Workflow preview: Auto-respond to Gmail inquiries using OpenAI, Google Sheet & AI agent
Free advanced

Auto-respond to Gmail inquiries using OpenAI, Google Sheet & AI agent

Who is this for? This workflow is ideal for: Customer support teams looking to reduce manual response time SaaS compa...

Billy Christi
Billy Christi
Ticket Management
27 May 2025
2341
0
Workflow preview: N8N contact form workflow
Free intermediate

N8N contact form workflow

N8N Contact Form Workflow: Capture, Notify via Email, and Redirect with Confirmation/Error Handling This n8n workflow...

A
Akhil Varma Gadiraju
Ticket Management
23 May 2025
3486
0
Workflow preview: ✉️ Automated email sorting & drafting for customer support - with AI 🤖
Free advanced

✉️ Automated email sorting & drafting for customer support - with AI 🤖

Automated Email Sorting & FAQ Reply Assistant (n8n + Gemini AI) Overview This n8n workflow automates email triage and...

L
Louis
Ticket Management
21 May 2025
219
0
Workflow preview: Automate CSAT surveys with Freshdesk & store responses in Google Sheets
Free advanced

Automate CSAT surveys with Freshdesk & store responses in Google Sheets

Never forget to send a satisfaction survey again! This workflow helps you automatically send CSAT surveys when a Fres...

PollupAI
PollupAI
Ticket Management
20 May 2025
1147
0
Workflow preview: Auto-respond to Gmail enquiries using GPT-4o, Dumpling AI & LangChain agent
Free intermediate

Auto-respond to Gmail enquiries using GPT-4o, Dumpling AI & LangChain agent

Who is this for? This workflow is perfect for customer support teams, sales departments, or solopreneurs who receive...

Y
Yang
Ticket Management
14 May 2025
10310
0
Workflow preview: Ai email triage & alert system with GPT-4 and Telegram notifications
Free advanced

Ai email triage & alert system with GPT-4 and Telegram notifications

Fully Automated AI Email System for n8n: Triage, Summarize & Alert—Never Check Your Inbox Again! Fully Automated Emai...

P
Peter Joslyn
Ticket Management
10 May 2025
650
0
Workflow preview: Automatically create Linear issues from Gmail support request messages
Free intermediate

Automatically create Linear issues from Gmail support request messages

This n8n template watches a Gmail inbox for support messages and creates an equivalent issue item in Linear. How it w...

J
Jimleuk
Ticket Management
6 May 2025
1064
0
Workflow preview: Automatically create JIRA issues from Outlook email support requests
Free intermediate

Automatically create JIRA issues from Outlook email support requests

This n8n template watches an outlook shared inbox for support messages and creates an equivalent issue item in JIRA....

J
Jimleuk
Ticket Management
6 May 2025
3541
0
Workflow preview: Automate support ticket triage and resolution with JIRA and AI
Free advanced

Automate support ticket triage and resolution with JIRA and AI

This n8n template automates triaging of newly opened support tickets and issue resolution via JIRA. If your organisat...

J
Jimleuk
Ticket Management
5 May 2025
7832
0
Workflow preview: Assign Requests Using AI and Send Reminders Based On NocoDB Kanban Board Status
Free advanced

Assign Requests Using AI and Send Reminders Based On NocoDB Kanban Board Status

Who is it for? This is automation for support project manager, which helps not only to keep developres informed but a...

Łukasz
Łukasz
Ticket Management
29 Apr 2025
663
0
Workflow preview: Analyze client transcripts & route feedback with GPT-4o Mini, HubSpot, and Gmail
Free intermediate

Analyze client transcripts & route feedback with GPT-4o Mini, HubSpot, and Gmail

Who is this for? This workflow is designed for Customer Satisfaction Managers (CSM), sales professionals, and operati...

PollupAI
PollupAI
Ticket Management
25 Apr 2025
1472
0
Workflow preview: AI-powered Gmail MCP server
Free intermediate

AI-powered Gmail MCP server

AI Powered Gmail MCP Server for n8n Description This n8n workflow template leverages an external AI Model Control Pla...

L
Luciano Gutierrez
Ticket Management
20 Apr 2025
1830
0
Workflow preview: Gmail MCP server – your all‑in‑one AI email toolkit
Free advanced

Gmail MCP server – your all‑in‑one AI email toolkit

Gmail MCP Server Expose Gmail’s full API as a single SSE “tool server” endpoint for your AI agents. What it does Spin...

B
Brian Money
Ticket Management
18 Apr 2025
11756
0
Workflow preview: Parse Gmail inbox and transform into Todoist tasks with Solve Propositions
Free advanced

Parse Gmail inbox and transform into Todoist tasks with Solve Propositions

Who is it for? If you are getting a lot of emails into your Gmail inbox, then probably some of those can be solved ea...

Łukasz
Łukasz
Ticket Management
10 Apr 2025
4454
0
Workflow preview: Automate WordPress contact form (CF7) responses and classification with Gemini
Free advanced

Automate WordPress contact form (CF7) responses and classification with Gemini

This workflow optimizes the management of inquiries received through a contact form (Contact Form 7 CF7 Plugin) on a...

Davide Boizza
Davide Boizza
Ticket Management
8 Apr 2025
2084
0
Workflow preview: Auto-assign support tickets with JIRA, Supabase and AI
Free advanced

Auto-assign support tickets with JIRA, Supabase and AI

This n8n template builds a simple automation to ensure no JIRA issues go unassigned for more than a week to prevent t...

J
Jimleuk
Ticket Management
1 Apr 2025
1836
0
Workflow preview: Analyze Telegram messages with OpenAI and send notifications via Gmail & Telegram
Free intermediate

Analyze Telegram messages with OpenAI and send notifications via Gmail & Telegram

AI powered Telegram message analysis with multi tool notifications (Gmail, Telegram) This workflow triggers on Telegr...

I
Immanuel
Ticket Management
24 Mar 2025
853
0
Workflow preview: Forward filtered Gmail notifications to Telegram chat
Free intermediate

Forward filtered Gmail notifications to Telegram chat

This workflow automatically forwards incoming Gmail emails to a Telegram chat only if the email subject contains spec...

WeblineIndia
WeblineIndia
Ticket Management
24 Mar 2025
2775
0
Workflow preview: Smart email classifier & auto-responder with AI
Free advanced

Smart email classifier & auto-responder with AI

This n8n workflow automates email management by classifying incoming messages, drafting replies, and sending alerts—a...

I
Ian Dikhtiar
Ticket Management
20 Mar 2025
1718
0
Workflow preview: Create ticket for duplicate devices in Syncro
Free intermediate

Create ticket for duplicate devices in Syncro

This workflow contains community nodes that are only compatible with the self hosted version of n8n. Using the serial...

D
Dave Long
Ticket Management
18 Mar 2025
51
0