Qualify and manage voice sales calls with Claude, GPT-4o, Gemini, and GoHighLevel
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Overview
โบ ๐ How it works
Fully automates your inbound and outbound voice sales pipeline โ from live call qualification to CRM pipeline management โ with multi-agent AI and automatic lead nurturing if a prospect doesn't book.
- ๐ Receives end-of-call reports from Vapi or Retell AI via webhook โ works with both providers out of the box
- ๐ง Qualifies every inbound lead using BANT scoring (Budget ยท Authority ยท Need ยท Timeline) powered by Claude Haiku
- ๐ Detects appointment intent and preferred meeting time using GPT-4o before touching your CRM
- ๐๏ธ Upserts the contact and creates a pipeline opportunity in GoHighLevel automatically โ no duplicates
- ๐ฌ Analyses objections and generates a rebuttal script using Claude Sonnet (feel-felt-found + Challenger Sale)
- ๐ Writes a professional CRM note from the call summary using Gemini 2.0 Flash โ ready to sync
- ๐ Enrols unqualified leads into a GoHighLevel nurture workflow automatically for long-term follow-up
- ๐ค Fires prioritised outbound calls every morning at 9 AM via Vapi โ GPT-4o Mini ranks leads by conversion probability
- ๐ Logs every call (inbound + outbound) to Supabase and Google Sheets for full pipeline reporting
๐ ๏ธ Set up steps
Estimated setup time: ~45 minutes
- Webhook โ copy the webhook URL and paste it into your Vapi or Retell dashboard as the end-of-call report URL
- GoHighLevel โ connect your HighLevel OAuth2 credential; set your Pipeline ID, Hot Stage ID, and Nurturing Stage ID in the opportunity nodes (Opportunities โ Settings โ Pipelines)
- Anthropic โ connect your Anthropic API credential; used for Claude Haiku (BANT qualification) and Claude Sonnet (objection handling)
- OpenAI โ connect your OpenAI API credential; used for GPT-4o (booking intent detection) and GPT-4o Mini (outbound lead ranking)
- Google Gemini โ connect your Google Gemini API credential; used for CRM note writing with gemini-2.0-flash
- Vapi โ add your Vapi API key to the HTTP Request node header; set your Phone Number ID and Assistant ID in the outbound call node (Vapi Dashboard โ Phone Numbers / Assistants)
- Supabase โ connect your Supabase API credential; create the voice_call_logs table using the SQL in the setup sticky note inside the workflow
- Google Sheets โ connect Google Sheets OAuth2; set your Spreadsheet ID and ensure a sheet named Voice Call Log exists with the columns listed in the setup sticky note
- Follow the sticky notes inside the workflow โ each section has a one-liner setup guide
๐ Prerequisites
- Vapi or Retell AI account with an active phone number and assistant configured
- Anthropic API key (Claude API access)
- OpenAI API key (GPT-4o and GPT-4o Mini access)
- Google Gemini API key
- GoHighLevel account with at least one pipeline and automation workflow set up
- Supabase project with the voice_call_logs table created
- Google Sheets spreadsheet set up as your call log
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