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Escalate overdue and blocked Jira tickets with Gmail and Google Chat

Workflow preview

Escalate overdue and blocked Jira tickets with Gmail and Google Chat preview
Open on n8n.io

Overview

How it works

  • Fetches all open sprint tickets daily from your Jira project
  • Analyzes each ticket for overdue days and blocked status
  • Routes to the right escalation level: assignee email → team Google Chat alert → manager escalation

Set up steps

  • Add your Jira Software Cloud credentials in n8n
  • Add your Gmail OAuth2 credentials in n8n
  • Open the ⚙️ CONFIG node and fill in your 4 values (Jira domain, project key, manager email, Google Chat webhook)
  • Test with the Manual Trigger, then enable the Schedule Trigger