Automated Shopify abandoned cart recovery with WhatsApp messages & Google Sheets

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Important notice

This workflow is provided as-is. Please review and test before using in production.

1. Workflow Overview

Who Is This For? This workflow is perfect for e commerce store owners using Shopify who want to automatically recover abandoned carts through personalized WhatsApp messages. It's ideal for business...

Best for

Lead Nurturing automation workflows
advanced n8n builders looking for reusable templates

Tools used

n8n-nodes-base.splitinbatches, n8n-nodes-base.scheduletrigger, n8n-nodes-base.splitout, n8n-nodes-base.httprequest, n8n-nodes-base.if, n8n-nodes-rapiwa.rapiwa, n8n-nodes-base.wait, n8n-nodes-base.googlesheets

Source and attribution

This workflow is cataloged by N8N Workflows and links back to its original n8n.io source page by SpaGreen Creative.

Original n8n.io source

1.1 Workflow description

Title: Automated Shopify abandoned cart recovery with WhatsApp messages & Google Sheets
Workflow name: Automated Shopify abandoned cart recovery with WhatsApp messages & Google Sheets

Who Is This For?

This workflow is perfect for e-commerce store owners using Shopify who want to automatically recover abandoned carts through personalized WhatsApp messages. It's ideal for businesses looking to increase conversion rates without manual outreach efforts.

What This Workflow Does

Automated Cart Recovery: Runs on a schedule to check for abandoned checkouts
Data Extraction: Retrieves abandoned checkout data from Shopify using both GraphQL and REST APIs
Customer Data Processing:
- Fetches detailed customer information including name, email, and phone number
- Formats customer data for WhatsApp messaging
- Creates personalized messages with recovery links and discount codes
WhatsApp number Verifies if customer phone numbers are registered on WhatsApp using Rapiwa API
Targeted Messaging:
- Sends personalized WhatsApp messages to verified numbers
- Includes a 5% discount code (REOXXER5) to incentivize completion
- Also send direct recovery links
Data Tracking:
- Stores all outreach attempts in Google Sheets
- Tracks which numbers were verified and which messages were sent otherwise not-sent
- Save on sheet for verified and unverified contacts

Requirements

Shopify Admin API Access (to retrieve checkout and customer data)
Google Sheets OAuth2 (for tracking outreach)
Rapiwa API (for WhatsApp verification and messaging)

How to Use — Step-by-Step Setup

1. Set Up Credentials in n8n

Add your Shopify Admin API credentials with access to customer and checkout data
Add Google Sheets OAuth2 credentials (named "Google Sheets")
Add Rapiwa API credentials (named "Rapiwa account 2")

2. Prepare Your Google Sheet

Google sheet: Example

3. Customize the Workflow

Modify the Schedule
Change the discount code from "REOXXXXR5" to your offer

Useful Links

Shopify Admin API: API Documentation
Rapiwa: Get your WhatsApp API credentials
Google Sheets API: Developer Documentation

Support & Help

WhatsApp: Chat on WhatsApp
Discord: SpaGreen Community
Facebook Group: SpaGreen Support
Website: https://spagreen.net
Developer Portfolio: Codecanyon SpaGreen

1.2 Logical Blocks

This catalog entry is organized from the workflow JSON. The node-level section below shows the executable blocks available for review before importing the template.

2. Block-by-Block Analysis

Block 1 - Loop Over Items

Type / Role: n8n-nodes-base.splitInBatches - splitInBatches
Config choices: Version 3

Block 2 - Schedule Trigger

Type / Role: n8n-nodes-base.scheduleTrigger - scheduleTrigger
Config choices: Version 1.2

Block 3 - Split Out

Type / Role: n8n-nodes-base.splitOut - splitOut
Config choices: Version 1

Block 4 - Get customer info

Type / Role: n8n-nodes-base.httpRequest - httpRequest
Config choices: Version 4.2

Block 5 - Get All Abandoned checkouts

Type / Role: n8n-nodes-base.httpRequest - httpRequest
Config choices: Version 4.2

Block 6 - Get Initial Abandoned Checkout

Type / Role: n8n-nodes-base.httpRequest - httpRequest
Config choices: Version 4.2

Block 7 - Split Out1

Type / Role: n8n-nodes-base.splitOut - splitOut
Config choices: Version 1

Block 8 - Loop Over Items1

Type / Role: n8n-nodes-base.splitInBatches - splitInBatches
Config choices: Version 3

Block 9 - If

Type / Role: n8n-nodes-base.if - if
Config choices: Version 2.2

Block 10 - Rapiwa (verify number)

Type / Role: n8n-nodes-rapiwa.rapiwa - rapiwa
Config choices: Version 1

Block 11 - Rapiwa (sent message)

Type / Role: n8n-nodes-rapiwa.rapiwa - rapiwa
Config choices: Version 1

Block 12 - Wait

Type / Role: n8n-nodes-base.wait - wait
Config choices: Version 1.1

Block 13 - Store State of Rows in Verified & Sent

Type / Role: n8n-nodes-base.googleSheets - googleSheets
Config choices: Version 4.6

Block 14 - Store State of Rows in Unverified & Not Sent

Type / Role: n8n-nodes-base.googleSheets - googleSheets
Config choices: Version 4.6

Block 15 - Code in JavaScript

Type / Role: n8n-nodes-base.code - code
Config choices: Version 2

Block 16 - Sticky Note

Type / Role: n8n-nodes-base.stickyNote - stickyNote
Config choices: Version 1

Block 17 - Sticky Note2

Type / Role: n8n-nodes-base.stickyNote - stickyNote
Config choices: Version 1

Block 18 - Sticky Note4

Type / Role: n8n-nodes-base.stickyNote - stickyNote
Config choices: Version 1

Block 19 - Sticky Note3

Type / Role: n8n-nodes-base.stickyNote - stickyNote
Config choices: Version 1

3. Summary Table

Workflow	Automated Shopify abandoned cart recovery with WhatsApp messages & Google Sheets
Complexity	advanced
Nodes	19
Categories	Lead Nurturing
Author	SpaGreen Creative
Published	22 Nov 2025

4. Reproducing the Workflow from Scratch

1. Download the workflow JSON

Use the JSON export at /data/workflows/11129/11129.json as the source template for this automation.
2. Import the template into n8n

Open n8n, import the downloaded JSON, and review each node before activating the workflow.
3. Configure credentials and variables

Replace placeholder credentials, API keys, webhook URLs, account IDs, and environment-specific values with your own settings.
4. Test with sample data

Run the workflow manually or in a staging workspace, inspect node output, and confirm downstream systems receive the expected data.
5. Activate and monitor

Enable the workflow only after testing, then monitor executions, errors, and rate limits during the first production runs.

5. General Notes & Resources

Review imported nodes carefully before activation. This catalog entry is intended to help you inspect the workflow structure, understand required services, and find related templates faster.

Node names, credentials, schedules, webhook paths, and external service limits may need adjustment for your workspace.

Download workflow JSON Original n8n.io source Lead Nurturing workflows

Frequently asked questions

What does Automated Shopify abandoned cart recovery with WhatsApp messages & Google Sheets do?

What do I need before importing this workflow?

Review the workflow JSON, configure any required credentials in n8n, and test the automation in a safe workspace before using it in production.

Can I customize this workflow?

Yes. Use the block-by-block analysis and the downloadable JSON to inspect each node, then adjust credentials, prompts, schedules, filters, or destinations for your Lead Nurturing use case.

SpaGreen Creative

60 workflows

Nodes

n8n-nodes-base.splitinbatches n8n-nodes-base.scheduletrigger n8n-nodes-base.splitout n8n-nodes-base.httprequest n8n-nodes-base.if n8n-nodes-rapiwa.rapiwa n8n-nodes-base.wait n8n-nodes-base.googlesheets

Complexity

advanced

Published 22 Nov 2025

Likes 0

View on n8n.io Download Workflow

Install path: /data/workflows/11129/11129.json

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Automated Shopify abandoned cart recovery with WhatsApp messages & Google Sheets

Workflow preview

Important notice

1. Workflow Overview

Best for

Tools used

Source and attribution

1.1 Workflow description

Who Is This For?

What This Workflow Does

Requirements

How to Use — Step-by-Step Setup

1. Set Up Credentials in n8n

2. Prepare Your Google Sheet

3. Customize the Workflow

Useful Links

Support & Help

1.2 Logical Blocks

2. Block-by-Block Analysis

Block 1 - Loop Over Items

Block 2 - Schedule Trigger

Block 3 - Split Out

Block 4 - Get customer info

Block 5 - Get All Abandoned checkouts

Block 6 - Get Initial Abandoned Checkout

Block 7 - Split Out1

Block 8 - Loop Over Items1

Block 9 - If

Block 10 - Rapiwa (verify number)

Block 11 - Rapiwa (sent message)

Block 12 - Wait

Block 13 - Store State of Rows in Verified & Sent

Block 14 - Store State of Rows in Unverified & Not Sent

Block 15 - Code in JavaScript

Block 16 - Sticky Note

Block 17 - Sticky Note2

Block 18 - Sticky Note4

Block 19 - Sticky Note3

3. Summary Table

4. Reproducing the Workflow from Scratch

1. Download the workflow JSON

2. Import the template into n8n

3. Configure credentials and variables

4. Test with sample data

5. Activate and monitor

5. General Notes & Resources

Frequently asked questions