Auto send thank-you messages & loyalty coupons via WhatsApp from Shopify using Rapiwa

Shopify Auto Send WhatsApp Thank-You Messages & Loyalty Coupon Using Rapiwa API

Who is this for?

This workflow is for Shopify store owners, marketers, and support teams who want to automatically message their high-value customers on WhatsApp when new discount codes are created.

What this workflow does

• Fetches customer data from Shopify
• Filters customers where total_spent > 5000
• Cleans phone numbers (removes non-digit characters) and normalizes them to an international format
• Verifies numbers via the Rapiwa API (verify-whatsapp endpoint)
• Sends coupon or thank-you messages to verified numbers via the Rapiwa send-message endpoint
• Logs each send attempt to Google Sheets with status and validity
• Uses batching (SplitInBatches) and Wait nodes to avoid rate limits

Key features

• Automated trigger: Shopify webhook (discounts/create) or manual trigger
• Targeted sending to high-value customers
• Pre-send verification to reduce failed sends
• Google Sheets logging and status updates
• Rate-limit protection using Wait node

#How to use?

Step-by-step setup

1. Prepare a Google Sheet

   • Columns: name, number, status, validity, check (optional)
   • Example row: Abdul Mannan | 8801322827799 | not sent | unverified | check

2. Configure n8n credentials

   • Shopify: store access token (X-Shopify-Access-Token)
   • Rapiwa: Bearer token (HTTP Bearer credential)
   • Google Sheets: OAuth2 credentials and sheet access

3. Configure the nodes

   • Webhook/Trigger: Shopify discounts/create or Manual Trigger
   • HTTP Request (Shopify): /admin/api/<version>/customers.json
   • Code node: filter customers total_spent > 5000 and map fields
   • SplitInBatches: batching/looping
   • Code (clean number): waNoStr.replace(/\D/g, "")
   • HTTP Request (Rapiwa verify): POST https://app.rapiwa.com/api/verify-whatsapp body { number }
   • IF node: check data.exists to decide branch
   • HTTP Request (Rapiwa send-message): POST https://app.rapiwa.com/api/send-message body { number, message_type, message }
   • Google Sheets Append/Update: write status and validity
   • Wait: add 2–5 seconds delay between sends

4. Test with a small batch

   • Run manually with 2–5 records first and verify results

Google Sheet column structure

A Google Sheet formatted like this ➤ Sample

Requirements

• Shopify Admin API access (store access token)
• Rapiwa account and Bearer token
• Google account and Google Sheet (OAuth2 setup)
• n8n instance (nodes used: HTTP Request, Code, SplitInBatches, IF, Google Sheets, Wait)

Customization ideas

• Adjust the filter (e.g., order count, customer tags)
• Use message templates to insert name and coupon code per customer
• Add an SMS or email fallback for unverified numbers
• Send a run summary to admin (Slack / email)
• Store logs in a database for deeper analysis

Important notes

• data.exists may be a boolean or a string — normalize it in a Code node before using in an IF node
• Ensure Google Sheets column names match exactly
• Store Rapiwa and Shopify tokens securely in n8n credentials
• Start with small batches for testing and scale gradually

Useful Links

• Dashboard: https://app.rapiwa.com
• Official Website: https://rapiwa.com
• Documentation: https://docs.rapiwa.com

Support & Help

• WhatsApp: Chat on WhatsApp
• Discord: SpaGreen Community
• Facebook Group: SpaGreen Support
• Website: https://spagreen.net
• Developer Portfolio: Codecanyon SpaGreen