Analyze Facebook comment sentiment with GPT-4, Slack, Sheets & Outlook reports
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Important notice
This workflow is provided as-is. Please review and test before using in production.
Overview
π Description
Automatically analyze the sentiment of Facebook posts and their audience comments using GPT-4 to identify trends and potential PR risks. π§ π¬ This workflow fetches recent posts via the Facebook Graph API, performs AI-powered sentiment analysis on both posts and comments, routes negative results to Slack for immediate attention, logs all data into Google Sheets, and sends a beautifully formatted sentiment summary report via Outlook. ππ§
What This Template Does
1οΈβ£ Trigger β Runs daily at 10 AM to fetch the latest Facebook posts. β° 2οΈβ£ Data Extraction β Pulls post text, reactions, and up to 100 comments per post using Facebook Graph API. π² 3οΈβ£ Formatting β Structures and cleans Facebook data for AI analysis. π§© 4οΈβ£ AI Sentiment Analysis β GPT-4 evaluates post tone and audience sentiment with confidence scores and explanations. π€ 5οΈβ£ Routing β Sends negative sentiment alerts directly to Slack for quick response. β οΈ 6οΈβ£ Logging β Records all sentiment metrics in Google Sheets, including positivity ratio and engagement data. π 7οΈβ£ Reporting β Generates a color-coded HTML email report and delivers it via Outlook. π 8οΈβ£ Error Handling β Sends Slack alerts if any node in the workflow fails. π‘οΈ
Key Benefits
β Monitors brand reputation automatically across Facebook comments β Provides structured AI sentiment reports for data-driven decisions β Flags negative audience sentiment for timely intervention β Maintains an always-updated sentiment log in Google Sheets β Delivers professional HTML summary emails to teams
Features
- Automated daily trigger for post sentiment scanning
- Facebook Graph API integration for posts and comments
- GPT-4βpowered comment tone and sentiment scoring
- Slack notifications for negative sentiment alerts
- Google Sheets sentiment dashboard logging
- Beautiful HTML report delivery through Microsoft Outlook
- Built-in error detection with Slack fallback alerts
Requirements
- Facebook Graph API credentials with pages_read_engagement access
- OpenAI API key for GPT-4 or GPT-4o
- Slack Bot token with chat:write permission
- Google Sheets OAuth2 credentials with edit rights
- Microsoft Outlook OAuth2 credentials for email delivery
Target Audience
- Social media and marketing teams monitoring brand perception π£
- PR teams managing engagement or audience sentiment π§Ύ
- Analysts building data dashboards from engagement metrics π
- Agencies offering automated reporting for client pages π§βπΌ
Step-by-Step Setup Instructions
1οΈβ£ Connect Facebook Graph API credentials and set your page ID. 2οΈβ£ Add OpenAI credentials for GPT-4 sentiment analysis. 3οΈβ£ Configure Slack and provide your channel ID for alerts. 4οΈβ£ Set Google Sheets credentials and specify sheet ID and name. 5οΈβ£ Connect Microsoft Outlook for email report delivery. 6οΈβ£ Adjust the daily schedule (default 10 AM) as needed. 7οΈβ£ Run once manually to verify setup, then enable automation. β