Voiceflow demo support chatbot

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Important notice

This workflow is provided as-is. Please review and test before using in production.

1. Workflow Overview

for Voiceflow Demo Workflow View the YouTube video for this workflow here. Who is this for? This workflow is ideal for businesses and developers using Voiceflow to p...

Best for

Support Chatbot automation workflows
AI Chatbot automation workflows
advanced n8n builders looking for reusable templates

Tools used

n8n-nodes-base.stickynote, n8n-nodes-base.if, n8n-nodes-base.httprequest, n8n-nodes-base.respondtowebhook, n8n-nodes-base.webhook, n8n-nodes-base.set, n8n-nodes-base.airtable, n8n-nodes-base.googlesheets

Source and attribution

This workflow is cataloged by N8N Workflows and links back to its original n8n.io source page by Angel Menendez.

Original n8n.io source

1.1 Workflow description

Title: Voiceflow demo support chatbot
Workflow name: Voiceflow demo support chatbot

Submission Overview for Voiceflow Demo Workflow

View the YouTube video for this workflow here.

Who is this for?

This workflow is ideal for businesses and developers using Voiceflow to power AI voice chatbots. It benefits teams that want to enhance chatbot functionality through integrations with platforms like Zendesk, Google Calendar, and Airtable.

What problem is this workflow solving?

The workflow addresses the need for seamless integration of chatbot interactions with backend systems. It automates customer service tasks such as ticket creation, meeting scheduling, and data reporting, reducing manual effort and enhancing efficiency.

What does this workflow do?

Customer Lookup: Checks the database for existing customers and returns relevant details or a "NOT_FOUND" status.
Zendesk Ticket Creation: Automates the creation of support tickets for customer issues.
Meeting Scheduling: Integrates with Google Calendar to provide availability and schedule meetings.
Transcript Reporting: Aggregates interaction data and sends it to Airtable for analysis by the product team.

Setup

Configure your Voiceflow chatbot to connect to this workflow via a webhook.
Set up the required integrations:
- Zendesk API: For ticket creation.
- Google Calendar API: For scheduling.
- Airtable API: For storing transcripts.
Customize the workflow's nodes to match your use case, such as database fields or API endpoints.
Deploy the workflow on your n8n instance and test the integrations.

How to customize this workflow to your needs

Adjust database queries to match your customer data schema.
Modify the Zendesk ticket payload to include additional fields or custom formats.
Update Google Calendar configurations for different scheduling requirements.
Add or remove Airtable fields based on the product team's analysis needs.

This template adheres to n8n’s submission guidelines, ensuring clarity, relevance, and broad applicability for users in customer service, product development, and automation.

1.2 Logical Blocks

This catalog entry is organized from the workflow JSON. The node-level section below shows the executable blocks available for review before importing the template.

2. Block-by-Block Analysis

Block 1 - Sticky Note

Type / Role: n8n-nodes-base.stickyNote - stickyNote
Config choices: Version 1

Block 2 - Check if user found

Type / Role: n8n-nodes-base.if - if
Config choices: Version 2.2

Block 3 - Sticky Note1

Type / Role: n8n-nodes-base.stickyNote - stickyNote
Config choices: Version 1

Block 4 - Sticky Note2

Type / Role: n8n-nodes-base.stickyNote - stickyNote
Config choices: Version 1

Block 5 - Sticky Note3

Type / Role: n8n-nodes-base.stickyNote - stickyNote
Config choices: Version 1

Block 6 - Check if available

Type / Role: n8n-nodes-base.if - if
Config choices: Version 2.2

Block 7 - Check for malformed date

Type / Role: n8n-nodes-base.if - if
Config choices: Version 2.2

Block 8 - Create Ticket

Type / Role: n8n-nodes-base.httpRequest - httpRequest
Config choices: Version 4.2

Block 9 - Create Customer in DB

Type / Role: n8n-nodes-base.httpRequest - httpRequest
Config choices: Version 4.2

Block 10 - Check if submitted succesfully

Type / Role: n8n-nodes-base.if - if
Config choices: Version 2.2

Block 11 - Ticket Created Successfully

Type / Role: n8n-nodes-base.respondToWebhook - respondToWebhook
Config choices: Version 1.1

Block 12 - Error Creating Ticket

Type / Role: n8n-nodes-base.respondToWebhook - respondToWebhook
Config choices: Version 1.1

Block 13 - Airtable Endpoint

Type / Role: n8n-nodes-base.webhook - webhook
Config choices: Version 2

Block 14 - Gcal Endpoint

Type / Role: n8n-nodes-base.webhook - webhook
Config choices: Version 2

Block 15 - Zendesk Endpoint

Type / Role: n8n-nodes-base.webhook - webhook
Config choices: Version 2

Block 16 - Voiceflow Endpoint

Type / Role: n8n-nodes-base.webhook - webhook
Config choices: Version 2

Block 17 - Extract Phone Number

Type / Role: n8n-nodes-base.set - set
Config choices: Version 3.4

Block 18 - Extract Zendesk Fields

Type / Role: n8n-nodes-base.set - set
Config choices: Version 3.4

Block 19 - Extract Gcal Data

Type / Role: n8n-nodes-base.set - set
Config choices: Version 3.4

Block 20 - Extract Airtable Data

Type / Role: n8n-nodes-base.set - set
Config choices: Version 3.4

Block 21 - Create Airtable Data

Type / Role: n8n-nodes-base.airtable - airtable
Config choices: Version 2.1

Block 22 - Query Google Sheets for Phone

Type / Role: n8n-nodes-base.googleSheets - googleSheets
Config choices: Version 4.5

Block 23 - Respond to Webhook with Customer Data

Type / Role: n8n-nodes-base.respondToWebhook - respondToWebhook
Config choices: Version 1.1

Block 24 - Respond to Webhook with Error

Type / Role: n8n-nodes-base.respondToWebhook - respondToWebhook
Config choices: Version 1.1

Showing the first 24 of 33 workflow blocks. Download the JSON for the full node graph.

3. Summary Table

Workflow	Voiceflow demo support chatbot
Complexity	advanced
Nodes	33
Categories	Support Chatbot, AI Chatbot
Author	Angel Menendez
Published	24 Jan 2025

4. Reproducing the Workflow from Scratch

1. Download the workflow JSON

Use the JSON export at /data/workflows/2796/2796.json as the source template for this automation.
2. Import the template into n8n

Open n8n, import the downloaded JSON, and review each node before activating the workflow.
3. Configure credentials and variables

Replace placeholder credentials, API keys, webhook URLs, account IDs, and environment-specific values with your own settings.
4. Test with sample data

Run the workflow manually or in a staging workspace, inspect node output, and confirm downstream systems receive the expected data.
5. Activate and monitor

Enable the workflow only after testing, then monitor executions, errors, and rate limits during the first production runs.

5. General Notes & Resources

Review imported nodes carefully before activation. This catalog entry is intended to help you inspect the workflow structure, understand required services, and find related templates faster.

Node names, credentials, schedules, webhook paths, and external service limits may need adjustment for your workspace.

Download workflow JSON Original n8n.io source Support Chatbot workflows AI Chatbot workflows

Frequently asked questions

What does Voiceflow demo support chatbot do?

for Voiceflow Demo Workflow View the YouTube video for this workflow here. Who is this for? This workflow is ideal for businesses and developers using Voiceflow to p...

What do I need before importing this workflow?

Review the workflow JSON, configure any required credentials in n8n, and test the automation in a safe workspace before using it in production.

Can I customize this workflow?

Yes. Use the block-by-block analysis and the downloadable JSON to inspect each node, then adjust credentials, prompts, schedules, filters, or destinations for your Support Chatbot, AI Chatbot use case.

Angel Menendez

39 workflows

Nodes

n8n-nodes-base.stickynote n8n-nodes-base.if n8n-nodes-base.httprequest n8n-nodes-base.respondtowebhook n8n-nodes-base.webhook n8n-nodes-base.set n8n-nodes-base.airtable n8n-nodes-base.googlesheets

Complexity

advanced

Published 24 Jan 2025

Likes 0

View on n8n.io Download Workflow

Install path: /data/workflows/2796/2796.json

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Voiceflow demo support chatbot

Workflow preview

Important notice

1. Workflow Overview

Best for

Tools used

Source and attribution

1.1 Workflow description

Submission Overview for Voiceflow Demo Workflow

Who is this for?

What problem is this workflow solving?

What does this workflow do?

Setup

How to customize this workflow to your needs

1.2 Logical Blocks

2. Block-by-Block Analysis

Block 1 - Sticky Note

Block 2 - Check if user found

Block 3 - Sticky Note1

Block 4 - Sticky Note2

Block 5 - Sticky Note3

Block 6 - Check if available

Block 7 - Check for malformed date

Block 8 - Create Ticket

Block 9 - Create Customer in DB

Block 10 - Check if submitted succesfully

Block 11 - Ticket Created Successfully

Block 12 - Error Creating Ticket

Block 13 - Airtable Endpoint

Block 14 - Gcal Endpoint

Block 15 - Zendesk Endpoint

Block 16 - Voiceflow Endpoint

Block 17 - Extract Phone Number

Block 18 - Extract Zendesk Fields

Block 19 - Extract Gcal Data

Block 20 - Extract Airtable Data

Block 21 - Create Airtable Data

Block 22 - Query Google Sheets for Phone

Block 23 - Respond to Webhook with Customer Data

Block 24 - Respond to Webhook with Error

3. Summary Table

4. Reproducing the Workflow from Scratch

1. Download the workflow JSON

2. Import the template into n8n

3. Configure credentials and variables

4. Test with sample data

5. Activate and monitor

5. General Notes & Resources

Frequently asked questions