Block 1 - Sticky Note
- Type / Role
- n8n-nodes-base.stickyNote - stickyNote
- Config choices
- Version 1
Send appointment SMS follow-ups with Typeform, Twilio, and Google Sheets
Workflow preview
100%
$20/month : Unlimited workflows
2500 executions/month
THE #1 IN WEB SCRAPING
Scrape any website without limits
HOSTINGER 
Early Deal
DISCOUNT 20% Try free
Early DealDISCOUNT 20%
Self-hosted n8n
Unlimited workflows - from $4.99/mo
#1 hub for scraping, AI & automation
6000+ actors - $5 credits/mo
1. Workflow Overview
How it works Customer submits your Typeform → instant personalised welcome SMS fires via Twilio Submission logged to Google Sheets with name, phone, timestamp, and nudge tracking Twilio li...
Best for
- Lead Nurturing automation workflows
- advanced n8n builders looking for reusable templates
Tools used
n8n-nodes-base.stickynote, n8n-nodes-base.typeformtrigger, n8n-nodes-base.set, n8n-nodes-base.twilio, n8n-nodes-base.googlesheets, n8n-nodes-base.scheduletrigger, n8n-nodes-base.splitout, n8n-nodes-base.if
Source and attribution
This workflow is cataloged by N8N Workflows and links back to its original n8n.io source page by David Schreiber.
Original n8n.io source1.1 Workflow description
- Title
- Send appointment SMS follow-ups with Typeform, Twilio, and Google Sheets
- Workflow name
- Send appointment SMS follow-ups with Typeform, Twilio, and Google Sheets
How it works
- 📋 Customer submits your Typeform → instant personalised welcome SMS fires via Twilio
- 📊 Submission logged to Google Sheets with name, phone, timestamp, and nudge tracking
- 💬 Twilio listens 24/7 for replies → marks customer as responded, stops all future nudges
- ⏰ Scheduler runs every 6 hours → finds non-responders and sends up to 2 follow-up nudges
- 🛑 System stops contacting anyone who replies or hits the 2-nudge limit
The three branches
| Branch | Trigger | What it does |
|---|---|---|
| 🟢 New Submission | Typeform form submit | Welcome SMS + log to Sheets |
| 🔵 Reply Handler | Incoming Twilio SMS | Mark replied, stop nudges |
| 🟡 Nudge Engine | Schedule every 6hrs | Nudge 1 at 24h, Nudge 2 at 48h |
Why this matters
| Metric | Manual | This workflow |
|---|---|---|
| ⚡ Speed to lead | Hours or days | Under 10 seconds |
| 🔁 Follow-up consistency | Whoever remembers | 100% automated |
| 📉 Lead drop-off | High — people go cold fast | Nudges catch non-responders |
| 🧠 Staff time per lead | 5–15 min | Zero |
| 💸 Revenue at risk | Every ignored inquiry | Recovered automatically |
Studies show leads contacted within 5 minutes are 9x more likely to convert. This workflow makes that the default — not the exception.
What you need
| Tool | Cost | Why |
|---|---|---|
| Typeform | Free tier works | Intake/booking form |
| Twilio | ~$1/mo + $0.0075/SMS | Send and receive SMS |
| Google Sheets | Free | Track submissions and nudge state |
⚠️ A2P 10DLC notice: Twilio requires business registration for production SMS in the US. Allow 2-4 weeks. Your signup form needs opt-in language, terms, and a privacy policy.
Set up steps
- Takes about 15 minutes
- Create a Google Sheet with columns: customerName · customerPhone · submittedAt · repliedAt · nudgeCount · lastNudgeAt
- Branch 1 — connect Typeform, select your form, connect Twilio + Google Sheets
- Branch 2 — connect Twilio trigger for inbound SMS, connect Google Sheets to mark replied
- Branch 3 — connect Google Sheets to read non-responders, connect Twilio to send nudges
- Verify Typeform field names match the Extract node exactly (case-sensitive)
- Submit a test entry with your own phone, reply to it, confirm Sheets updates correctly
- Toggle workflow Active
Learn more at SMB Excel
1.2 Logical Blocks
This catalog entry is organized from the workflow JSON. The node-level section below shows the executable blocks available for review before importing the template.
2. Block-by-Block Analysis
Block 2 - Sticky Note1
- Type / Role
- n8n-nodes-base.stickyNote - stickyNote
- Config choices
- Version 1
Block 3 - Sticky Note2
- Type / Role
- n8n-nodes-base.stickyNote - stickyNote
- Config choices
- Version 1
Block 4 - Sticky Note3
- Type / Role
- n8n-nodes-base.stickyNote - stickyNote
- Config choices
- Version 1
Block 5 - Sticky Note4
- Type / Role
- n8n-nodes-base.stickyNote - stickyNote
- Config choices
- Version 1
Block 6 - When Form Submitted
- Type / Role
- n8n-nodes-base.typeformTrigger - typeformTrigger
- Config choices
- Version 1.1
Block 7 - Extract Name and Phone
- Type / Role
- n8n-nodes-base.set - set
- Config choices
- Version 3.4
Block 8 - Send Welcome SMS
- Type / Role
- n8n-nodes-base.twilio - twilio
- Config choices
- Version 1
Block 9 - Prepare Tracking Row
- Type / Role
- n8n-nodes-base.set - set
- Config choices
- Version 3.4
Block 10 - Append Submission to Sheets
- Type / Role
- n8n-nodes-base.googleSheets - googleSheets
- Config choices
- Version 4.7
Block 11 - Every 6 Hours
- Type / Role
- n8n-nodes-base.scheduleTrigger - scheduleTrigger
- Config choices
- Version 1.3
Block 12 - Read Non-Responders from Sheets
- Type / Role
- n8n-nodes-base.googleSheets - googleSheets
- Config choices
- Version 4.7
Block 13 - Split Non-Responder List
- Type / Role
- n8n-nodes-base.splitOut - splitOut
- Config choices
- Version 1
Block 14 - If Time For Next Nudge
- Type / Role
- n8n-nodes-base.if - if
- Config choices
- Version 2.3
Block 15 - Send Nudge SMS
- Type / Role
- n8n-nodes-base.twilio - twilio
- Config choices
- Version 1
Block 16 - Prepare Nudge Update
- Type / Role
- n8n-nodes-base.set - set
- Config choices
- Version 3.4
Block 17 - Update Nudge Count in Sheets
- Type / Role
- n8n-nodes-base.googleSheets - googleSheets
- Config choices
- Version 4.7
Block 18 - When SMS Reply Received
- Type / Role
- n8n-nodes-base.twilioTrigger - twilioTrigger
- Config choices
- Version 1
Block 19 - Prepare Reply Update
- Type / Role
- n8n-nodes-base.set - set
- Config choices
- Version 3.4
Block 20 - Update Replied in Sheets
- Type / Role
- n8n-nodes-base.googleSheets - googleSheets
- Config choices
- Version 4.7
3. Summary Table
| Workflow | Send appointment SMS follow-ups with Typeform, Twilio, and Google Sheets |
|---|---|
| Complexity | advanced |
| Nodes | 20 |
| Categories | Lead Nurturing |
| Author | David Schreiber |
| Published | 12 Apr 2026 |
4. Reproducing the Workflow from Scratch
-
1. Download the workflow JSON
Use the JSON export at /data/workflows/15000/15000.json as the source template for this automation.
-
2. Import the template into n8n
Open n8n, import the downloaded JSON, and review each node before activating the workflow.
-
3. Configure credentials and variables
Replace placeholder credentials, API keys, webhook URLs, account IDs, and environment-specific values with your own settings.
-
4. Test with sample data
Run the workflow manually or in a staging workspace, inspect node output, and confirm downstream systems receive the expected data.
-
5. Activate and monitor
Enable the workflow only after testing, then monitor executions, errors, and rate limits during the first production runs.
5. General Notes & Resources
Review imported nodes carefully before activation. This catalog entry is intended to help you inspect the workflow structure, understand required services, and find related templates faster.
Node names, credentials, schedules, webhook paths, and external service limits may need adjustment for your workspace.
Frequently asked questions
What does Send appointment SMS follow-ups with Typeform, Twilio, and Google Sheets do?
How it works Customer submits your Typeform → instant personalised welcome SMS fires via Twilio Submission logged to Google Sheets with name, phone, timestamp, and nudge tracking Twilio li...
What do I need before importing this workflow?
Review the workflow JSON, configure any required credentials in n8n, and test the automation in a safe workspace before using it in production.
Can I customize this workflow?
Yes. Use the block-by-block analysis and the downloadable JSON to inspect each node, then adjust credentials, prompts, schedules, filters, or destinations for your Lead Nurturing use case.