Generate and post Google Play review replies with Anthropic Claude and Google Drive

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Important notice

This workflow is provided as-is. Please review and test before using in production.

1. Workflow Overview

Generate responses for Google Play Store reviews using Anthropic Claude, Google Drive and Google Play Store API This workflow empowers app developers and community management teams by automating th...

Best for

Ticket Management automation workflows
AI Summarization automation workflows
advanced n8n builders looking for reusable templates

Tools used

@n8n/n8n-nodes-langchain.lmchatanthropic, @n8n/n8n-nodes-langchain.outputparserstructured, n8n-nodes-base.datatable, n8n-nodes-base.set, n8n-nodes-base.splitinbatches, n8n-nodes-base.httprequest, n8n-nodes-base.filter, n8n-nodes-base.if

Source and attribution

This workflow is cataloged by N8N Workflows and links back to its original n8n.io source page by Ertay Kaya.

Original n8n.io source

1.1 Workflow description

Title: Generate and post Google Play review replies with Anthropic Claude and Google Drive
Workflow name: Generate and post Google Play review replies with Anthropic Claude and Google Drive

Generate responses for Google Play Store reviews using Anthropic Claude, Google Drive and Google Play Store API

This workflow empowers app developers and community management teams by automating the generation and posting of responses to user reviews on the Google Play Store. Designed to streamline the engagement process, it drastically reduces the manual workload on community managers by integrating AI-driven responses with necessary human oversight. By leveraging n8n's workflow automation capabilities, this solution eliminates the need for costly third-party platforms like AppFollow or Appbot, making it a cost-effective and efficient alternative.

Pre-requisites

Google Drive & Google Sheets access: To store and manage review spreadsheets.
Google Play Developer Account / Service account: To fetch and respond to app reviews.
LLM credentials (e.g., Anthropic): Required for generating responses.

Workflow steps

1. Initialise and trigger workflow: The process begins daily at 10 AM through a scheduled trigger.

2. Fetch application data: Utilizes a data table (Google Play apps) to retrieve a list of applications with their bundle_id and name, essential for identifying review sources.

3. Collect Google Play Reviews: Retrieves previous day's reviews from the Google Play Store based on app data. Stores the reviews in Google Sheets for further processing.

4. Generate AI Responses: AI model generates initial responses based on review content. Responses are structured and stored along with reviews within a Google Spreadsheet located in a Google Drive folder called ToReview.

5. Human Review & Modification: Community managers review and refine AI-generated responses. Reviewed spreadsheets are moved to the ToSubmit Google Drive folder by the editor.

6. Post Verified Responses: Workflow triggers again at 5 PM to access reviewed spreadsheets in ToSubmit folder. It posts the human-verified responses back to the respective reviews on the Google Play Store. Logs are maintained, recording each response's success or failure.

7. Archive processed spreadsheets: After posting the responses, workflow moves the processed files from ToSubmit to a different folder called Archived

1.2 Logical Blocks

This catalog entry is organized from the workflow JSON. The node-level section below shows the executable blocks available for review before importing the template.

2. Block-by-Block Analysis

Block 1 - Anthropic Chat Model

Type / Role: @n8n/n8n-nodes-langchain.lmChatAnthropic - lmChatAnthropic
Config choices: Version 1.3

Block 2 - Structured Output Parser

Type / Role: @n8n/n8n-nodes-langchain.outputParserStructured - outputParserStructured
Config choices: Version 1.3

Block 3 - Fetch list of applications

Type / Role: n8n-nodes-base.dataTable - dataTable
Config choices: Version 1

Block 4 - Fetch app bundle id and name

Type / Role: n8n-nodes-base.set - set
Config choices: Version 3.4

Block 5 - Loop over apps

Type / Role: n8n-nodes-base.splitInBatches - splitInBatches
Config choices: Version 3

Block 6 - Fetch reviews from Google Play

Type / Role: n8n-nodes-base.httpRequest - httpRequest
Config choices: Version 4.2

Block 7 - Fetch yesterday's reviews

Type / Role: n8n-nodes-base.filter - filter
Config choices: Version 2.2

Block 8 - Any reviews yesterday?

Type / Role: n8n-nodes-base.if - if
Config choices: Version 2.3

Block 9 - Fetch fields required by LLM

Type / Role: n8n-nodes-base.set - set
Config choices: Version 3.4

Block 10 - LLM Response Generator

Type / Role: @n8n/n8n-nodes-langchain.chainLlm - chainLlm
Config choices: Version 1.7

Block 11 - Get rid of empty items

Type / Role: n8n-nodes-base.filter - filter
Config choices: Version 2.3

Block 12 - Search responses ready to be posted

Type / Role: n8n-nodes-base.googleDrive - googleDrive
Config choices: Version 3

Block 13 - Post responses

Type / Role: n8n-nodes-base.httpRequest - httpRequest
Config choices: Version 4.3

Block 14 - Create a success log for the review

Type / Role: n8n-nodes-base.dataTable - dataTable
Config choices: Version 1

Block 15 - Create an error log for the review

Type / Role: n8n-nodes-base.dataTable - dataTable
Config choices: Version 1

Block 16 - Sticky Note

Type / Role: n8n-nodes-base.stickyNote - stickyNote
Config choices: Version 1

Block 17 - Sticky Note1

Type / Role: n8n-nodes-base.stickyNote - stickyNote
Config choices: Version 1

Block 18 - Sticky Note2

Type / Role: n8n-nodes-base.stickyNote - stickyNote
Config choices: Version 1

Block 19 - Sticky Note3

Type / Role: n8n-nodes-base.stickyNote - stickyNote
Config choices: Version 1

Block 20 - Sticky Note4

Type / Role: n8n-nodes-base.stickyNote - stickyNote
Config choices: Version 1

Block 21 - Sticky Note5

Type / Role: n8n-nodes-base.stickyNote - stickyNote
Config choices: Version 1

Block 22 - Sticky Note6

Type / Role: n8n-nodes-base.stickyNote - stickyNote
Config choices: Version 1

Block 23 - Upload spreadsheet

Type / Role: n8n-nodes-base.googleDrive - googleDrive
Config choices: Version 3

Block 24 - Sticky Note7

Type / Role: n8n-nodes-base.stickyNote - stickyNote
Config choices: Version 1

Showing the first 24 of 39 workflow blocks. Download the JSON for the full node graph.

3. Summary Table

Workflow	Generate and post Google Play review replies with Anthropic Claude and Google Drive
Complexity	advanced
Nodes	39
Categories	Ticket Management, AI Summarization
Author	Ertay Kaya
Published	08 Jan 2026

4. Reproducing the Workflow from Scratch

1. Download the workflow JSON

Use the JSON export at /data/workflows/12591/12591.json as the source template for this automation.
2. Import the template into n8n

Open n8n, import the downloaded JSON, and review each node before activating the workflow.
3. Configure credentials and variables

Replace placeholder credentials, API keys, webhook URLs, account IDs, and environment-specific values with your own settings.
4. Test with sample data

Run the workflow manually or in a staging workspace, inspect node output, and confirm downstream systems receive the expected data.
5. Activate and monitor

Enable the workflow only after testing, then monitor executions, errors, and rate limits during the first production runs.

5. General Notes & Resources

Review imported nodes carefully before activation. This catalog entry is intended to help you inspect the workflow structure, understand required services, and find related templates faster.

Node names, credentials, schedules, webhook paths, and external service limits may need adjustment for your workspace.

Download workflow JSON Original n8n.io source Ticket Management workflows AI Summarization workflows

Frequently asked questions

What does Generate and post Google Play review replies with Anthropic Claude and Google Drive do?

What do I need before importing this workflow?

Review the workflow JSON, configure any required credentials in n8n, and test the automation in a safe workspace before using it in production.

Can I customize this workflow?

Yes. Use the block-by-block analysis and the downloadable JSON to inspect each node, then adjust credentials, prompts, schedules, filters, or destinations for your Ticket Management, AI Summarization use case.

Ertay Kaya

8 workflows

Nodes

@n8n/n8n-nodes-langchain.lmchatanthropic @n8n/n8n-nodes-langchain.outputparserstructured n8n-nodes-base.datatable n8n-nodes-base.set n8n-nodes-base.splitinbatches n8n-nodes-base.httprequest n8n-nodes-base.filter n8n-nodes-base.if

Complexity

advanced

Published 08 Jan 2026

Likes 0

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Install path: /data/workflows/12591/12591.json

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Generate and post Google Play review replies with Anthropic Claude and Google Drive

Workflow preview

Important notice

1. Workflow Overview

Best for

Tools used

Source and attribution

1.1 Workflow description

Generate responses for Google Play Store reviews using Anthropic Claude, Google Drive and Google Play Store API

Workflow steps

1.2 Logical Blocks

2. Block-by-Block Analysis

Block 1 - Anthropic Chat Model

Block 2 - Structured Output Parser

Block 3 - Fetch list of applications

Block 4 - Fetch app bundle id and name

Block 5 - Loop over apps

Block 6 - Fetch reviews from Google Play

Block 7 - Fetch yesterday's reviews

Block 8 - Any reviews yesterday?

Block 9 - Fetch fields required by LLM

Block 10 - LLM Response Generator

Block 11 - Get rid of empty items

Block 12 - Search responses ready to be posted

Block 13 - Post responses

Block 14 - Create a success log for the review

Block 15 - Create an error log for the review

Block 16 - Sticky Note

Block 17 - Sticky Note1

Block 18 - Sticky Note2

Block 19 - Sticky Note3

Block 20 - Sticky Note4

Block 21 - Sticky Note5

Block 22 - Sticky Note6

Block 23 - Upload spreadsheet

Block 24 - Sticky Note7

3. Summary Table

4. Reproducing the Workflow from Scratch

1. Download the workflow JSON

2. Import the template into n8n

3. Configure credentials and variables

4. Test with sample data

5. Activate and monitor

5. General Notes & Resources

Frequently asked questions