Collect star rating feedback with self-contained HTML forms and data tables

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Important notice

This workflow is provided as-is. Please review and test before using in production.

1. Workflow Overview

Customer Feedback Survey This n8n template lets you collect lightweight customer feedback through a responsive HTML form with a mandatory 1–5 star rating and an optional message. Submissions are st...

Best for

Support Chatbot automation workflows
advanced n8n builders looking for reusable templates

Tools used

n8n-nodes-base.html, n8n-nodes-base.set, n8n-nodes-base.webhook, n8n-nodes-base.respondtowebhook, n8n-nodes-base.datatable, n8n-nodes-base.stickynote

Source and attribution

This workflow is cataloged by N8N Workflows and links back to its original n8n.io source page by Alexander Schnabl.

Original n8n.io source

1.1 Workflow description

Title: Collect star rating feedback with self-contained HTML forms and data tables
Workflow name: Collect star rating feedback with self-contained HTML forms and data tables

Customer Feedback Survey

This n8n template lets you collect lightweight customer feedback through a responsive HTML form with a mandatory 1–5 star rating and an optional message. Submissions are stored in an n8n Data Table (including any query-string context like userId or source) and the user is redirected to a branded “Thank you” page.

How it works

Form page (/feedback): Renders a styled HTML form (stars + message) with configurable text, colors, and button labels.
POST handler (/feedback): Receives form data, saves rating, message, and serialized query params to a Data Table.
Confirmation page: Returns a clean success screen after a valid submission.
No external services: Runs fully on n8n nodes (Webhook, HTML, Data Table, Set, Respond to Webhook).

Use cases

Capture quick CSAT/NPS-style ratings after support chats or trials.
Embed lightweight feedback on landing pages or in-product prompts.
Attribute feedback to campaigns by passing URL parameters (e.g., ?plan=pro&source=email).

Setup

Import the template and publish the two webhooks (GET /feedback for the form, POST /feedback for submissions).
Open Form Configuration and adjust title, copy, button labels and make sure the POST URL is set correctly.
(Optional) Edit Theme Configuration to match your brand (colors, radius, shadow, max width).
Verify the Data Table mapping or point it to your own table.
Visit the form URL, submit test feedback, and confirm rows appear in the Data Table.

Requirements

Works entirely within n8n — no external credentials needed.

Privacy notes

Only the fields you submit are stored.
If you include URL query parameters, they are saved as JSON for attribution or debugging.

Screenshots

1.2 Logical Blocks

This catalog entry is organized from the workflow JSON. The node-level section below shows the executable blocks available for review before importing the template.

2. Block-by-Block Analysis

Block 1 - Feedback Input HTML

Type / Role: n8n-nodes-base.html - html
Config choices: Version 1.2

Block 2 - Form Configuration

Type / Role: n8n-nodes-base.set - set
Config choices: Version 3.4

Block 3 - Post Feedback

Type / Role: n8n-nodes-base.webhook - webhook
Config choices: Version 2.1

Block 4 - Input Feedback

Type / Role: n8n-nodes-base.webhook - webhook
Config choices: Version 2.1

Block 5 - Page Configuration

Type / Role: n8n-nodes-base.set - set
Config choices: Version 3.4

Block 6 - Theme Configuration - Feedback Input

Type / Role: n8n-nodes-base.set - set
Config choices: Version 3.4

Block 7 - Feedback Submitted HTML

Type / Role: n8n-nodes-base.html - html
Config choices: Version 1.2

Block 8 - Theme Configuration - Feedback Submitted

Type / Role: n8n-nodes-base.set - set
Config choices: Version 3.4

Block 9 - Respond with Feedback Submitted

Type / Role: n8n-nodes-base.respondToWebhook - respondToWebhook
Config choices: Version 1.4

Block 10 - Respond with Feedback Input

Type / Role: n8n-nodes-base.respondToWebhook - respondToWebhook
Config choices: Version 1.4

Block 11 - Save Feedback to Data Table

Type / Role: n8n-nodes-base.dataTable - dataTable
Config choices: Version 1

Block 12 - Sticky Note1

Type / Role: n8n-nodes-base.stickyNote - stickyNote
Config choices: Version 1

Block 13 - Sticky Note2

Type / Role: n8n-nodes-base.stickyNote - stickyNote
Config choices: Version 1

Block 14 - Sticky Note3

Type / Role: n8n-nodes-base.stickyNote - stickyNote
Config choices: Version 1

Block 15 - Sticky Note4

Type / Role: n8n-nodes-base.stickyNote - stickyNote
Config choices: Version 1

3. Summary Table

Workflow	Collect star rating feedback with self-contained HTML forms and data tables
Complexity	advanced
Nodes	15
Categories	Support Chatbot
Author	Alexander Schnabl
Published	16 Oct 2025

4. Reproducing the Workflow from Scratch

1. Download the workflow JSON

Use the JSON export at /data/workflows/9787/9787.json as the source template for this automation.
2. Import the template into n8n

Open n8n, import the downloaded JSON, and review each node before activating the workflow.
3. Configure credentials and variables

Replace placeholder credentials, API keys, webhook URLs, account IDs, and environment-specific values with your own settings.
4. Test with sample data

Run the workflow manually or in a staging workspace, inspect node output, and confirm downstream systems receive the expected data.
5. Activate and monitor

Enable the workflow only after testing, then monitor executions, errors, and rate limits during the first production runs.

5. General Notes & Resources

Review imported nodes carefully before activation. This catalog entry is intended to help you inspect the workflow structure, understand required services, and find related templates faster.

Node names, credentials, schedules, webhook paths, and external service limits may need adjustment for your workspace.

Download workflow JSON Original n8n.io source Support Chatbot workflows

Frequently asked questions

What does Collect star rating feedback with self-contained HTML forms and data tables do?

What do I need before importing this workflow?

Review the workflow JSON, configure any required credentials in n8n, and test the automation in a safe workspace before using it in production.

Can I customize this workflow?

Yes. Use the block-by-block analysis and the downloadable JSON to inspect each node, then adjust credentials, prompts, schedules, filters, or destinations for your Support Chatbot use case.

Alexander Schnabl

6 workflows

Nodes

n8n-nodes-base.html n8n-nodes-base.set n8n-nodes-base.webhook n8n-nodes-base.respondtowebhook n8n-nodes-base.datatable n8n-nodes-base.stickynote

Complexity

advanced

Published 16 Oct 2025

Likes 0

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Install path: /data/workflows/9787/9787.json

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Collect star rating feedback with self-contained HTML forms and data tables

Workflow preview

Important notice

1. Workflow Overview

Best for

Tools used

Source and attribution

1.1 Workflow description

Customer Feedback Survey

How it works

Use cases

Setup

Requirements

Privacy notes

Screenshots

1.2 Logical Blocks

2. Block-by-Block Analysis

Block 1 - Feedback Input HTML

Block 2 - Form Configuration

Block 3 - Post Feedback

Block 4 - Input Feedback

Block 5 - Page Configuration

Block 6 - Theme Configuration - Feedback Input

Block 7 - Feedback Submitted HTML

Block 8 - Theme Configuration - Feedback Submitted

Block 9 - Respond with Feedback Submitted

Block 10 - Respond with Feedback Input

Block 11 - Save Feedback to Data Table

Block 12 - Sticky Note1

Block 13 - Sticky Note2

Block 14 - Sticky Note3

Block 15 - Sticky Note4

3. Summary Table

4. Reproducing the Workflow from Scratch

1. Download the workflow JSON

2. Import the template into n8n

3. Configure credentials and variables

4. Test with sample data

5. Activate and monitor

5. General Notes & Resources

Frequently asked questions