WhatsApp Starter Workflow

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Important notice

This workflow is provided as-is. Please review and test before using in production.

1. Workflow Overview

This n8n workflow is designed for working with the WhatsApp Business platform. It allows to send custom replies via WhatsApp in response to incoming user messages. Take a look at the step by ste...

Best for

Support Chatbot automation workflows
intermediate n8n builders looking for reusable templates

Tools used

n8n-nodes-base.webhook, n8n-nodes-base.respondtowebhook, n8n-nodes-base.whatsapp, n8n-nodes-base.if, n8n-nodes-base.stickynote

Source and attribution

This workflow is cataloged by N8N Workflows and links back to its original n8n.io source page by Yulia.

Original n8n.io source

1.1 Workflow description

Title: WhatsApp Starter Workflow
Workflow name: WhatsApp Starter Workflow

This n8n workflow is designed for working with the WhatsApp Business platform. It allows to send custom replies via WhatsApp in response to incoming user messages.

💡 Take a look at the step-by-step tutorial on how to create a WhatsApp bot.

The workflow consists of two parts:

The first Verify webhook sends back verification challenge string. You will need this part during the setup process on the Meta for Developers portal:

Select your App
Go to WhatsApp Configuration
Click on the Edit button in the Webhook session
Enter your production webhook URL, provide Verify token (can be any text string)
Remember to activate the n8n workflow!
Finally press "Verify and save"

Once the webhook is verified, the Respond webhook receives various POST requests from Meta regarding WhatsApp messages (user messages and status notifications).

The workflow checks whether the incoming JSON contains a user message. If this is the case, it sends the text message back to the user. This is a custom message, not a WhatsApp Business template.

1.2 Logical Blocks

This catalog entry is organized from the workflow JSON. The node-level section below shows the executable blocks available for review before importing the template.

2. Block-by-Block Analysis

Block 1 - Verify

Type / Role: n8n-nodes-base.webhook - webhook
Config choices: Version 1.1

Block 2 - Respond to Webhook

Type / Role: n8n-nodes-base.respondToWebhook - respondToWebhook
Config choices: Version 1

Block 3 - Echo the message back

Type / Role: n8n-nodes-base.whatsApp - whatsApp
Config choices: Version 1

Block 4 - Is message?

Type / Role: n8n-nodes-base.if - if
Config choices: Version 2

Block 5 - Sticky Note

Type / Role: n8n-nodes-base.stickyNote - stickyNote
Config choices: Version 1

Block 6 - Sticky Note1

Type / Role: n8n-nodes-base.stickyNote - stickyNote
Config choices: Version 1

Block 7 - Sticky Note2

Type / Role: n8n-nodes-base.stickyNote - stickyNote
Config choices: Version 1

Block 8 - Respond

Type / Role: n8n-nodes-base.webhook - webhook
Config choices: Version 1.1

3. Summary Table

Workflow	WhatsApp Starter Workflow
Complexity	intermediate
Nodes	8
Categories	Support Chatbot
Author	Yulia
Published	05 Mar 2024

4. Reproducing the Workflow from Scratch

1. Download the workflow JSON

Use the JSON export at /data/workflows/2162/2162.json as the source template for this automation.
2. Import the template into n8n

Open n8n, import the downloaded JSON, and review each node before activating the workflow.
3. Configure credentials and variables

Replace placeholder credentials, API keys, webhook URLs, account IDs, and environment-specific values with your own settings.
4. Test with sample data

Run the workflow manually or in a staging workspace, inspect node output, and confirm downstream systems receive the expected data.
5. Activate and monitor

Enable the workflow only after testing, then monitor executions, errors, and rate limits during the first production runs.

5. General Notes & Resources

Review imported nodes carefully before activation. This catalog entry is intended to help you inspect the workflow structure, understand required services, and find related templates faster.

Node names, credentials, schedules, webhook paths, and external service limits may need adjustment for your workspace.

Download workflow JSON Original n8n.io source Support Chatbot workflows

Frequently asked questions

What does WhatsApp Starter Workflow do?

This n8n workflow is designed for working with the WhatsApp Business platform. It allows to send custom replies via WhatsApp in response to incoming user messages. Take a look at the step by ste...

What do I need before importing this workflow?

Review the workflow JSON, configure any required credentials in n8n, and test the automation in a safe workspace before using it in production.

Can I customize this workflow?

Yes. Use the block-by-block analysis and the downloadable JSON to inspect each node, then adjust credentials, prompts, schedules, filters, or destinations for your Support Chatbot use case.

Yulia

13 workflows

Nodes

n8n-nodes-base.webhook n8n-nodes-base.respondtowebhook n8n-nodes-base.whatsapp n8n-nodes-base.if n8n-nodes-base.stickynote

Complexity

intermediate

Published 05 Mar 2024

Likes 0

View on n8n.io Download Workflow

Install path: /data/workflows/2162/2162.json

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WhatsApp Starter Workflow

Workflow preview

Important notice

1. Workflow Overview

Best for

Tools used

Source and attribution

1.1 Workflow description

1.2 Logical Blocks

2. Block-by-Block Analysis

Block 1 - Verify

Block 2 - Respond to Webhook

Block 3 - Echo the message back

Block 4 - Is message?

Block 5 - Sticky Note

Block 6 - Sticky Note1

Block 7 - Sticky Note2

Block 8 - Respond

3. Summary Table

4. Reproducing the Workflow from Scratch

1. Download the workflow JSON

2. Import the template into n8n

3. Configure credentials and variables

4. Test with sample data

5. Activate and monitor

5. General Notes & Resources

Frequently asked questions