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WhatsApp micro-CRM with Baserow & WasenderAPI

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WhatsApp micro-CRM with Baserow & WasenderAPI preview
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Important notice

This workflow is provided as-is. Please review and test before using in production.

1. Workflow Overview

WhatsApp Micro CRM with Baserow & WasenderAPI Struggling to manage WhatsApp client communications? This n8n workflow isn't just automation; it's your centralized CRM solution for small businesses a...

Best for

  • CRM automation workflows
  • advanced n8n builders looking for reusable templates

Tools used

n8n-nodes-base.stickynote, n8n-nodes-base.noop, n8n-nodes-base.httprequest, n8n-nodes-base.switch, n8n-nodes-base.baserow, n8n-nodes-base.set, n8n-nodes-base.if, n8n-nodes-base.webhook

Source and attribution

This workflow is cataloged by N8N Workflows and links back to its original n8n.io source page by Stephan Koning.

Original n8n.io source

1.1 Workflow description

Title
WhatsApp micro-CRM with Baserow & WasenderAPI
Workflow name
WhatsApp micro-CRM with Baserow & WasenderAPI

WhatsApp Micro-CRM with Baserow & WasenderAPI

Struggling to manage WhatsApp client communications? This n8n workflow isn't just automation; it's your centralized CRM solution for small businesses and freelancers.

How it works

  • Capture Every Message: Integrates WhatsApp messages directly via WasenderAPI.
  • Effortless Contact Management: Automates contact data standardization and intelligently manages records (creating new or updating existing profiles).
  • Rich Client Profiles: Retrieves profile pictures and decrypts image media, giving you full context.
  • Unified Data Hub: Centralizes all conversations and media in Baserow, no more scattered interactions.

Setup Steps

Setup is incredibly fast; you can deploy this in under 15 minutes. Here's what you'll do:

  • Link WasenderAPI: Connect your WasenderAPI webhooks directly to n8n.
  • Set up Baserow: Duplicate our pre-built 'Contacts' (link) and 'Messages' (link) Baserow table templates.
  • Secure Your Data: Input your API credentials (WasenderAPI and Baserow) directly into n8n. Every single step is fully detailed in the workflow's sticky notes – we've made it foolproof.

Requirements What do you need to get started?

  • An active n8n instance (self-hosted or cloud).
  • A WasenderAPI.com subscription or trial.
  • A Baserow account.

Note: Keep the flow layout as is! This will ensure that the flow is running in the correct order.

1.2 Logical Blocks

This catalog entry is organized from the workflow JSON. The node-level section below shows the executable blocks available for review before importing the template.

2. Block-by-Block Analysis

Block 1 - Sticky Note

Type / Role
n8n-nodes-base.stickyNote - stickyNote
Config choices
Version 1

Block 2 - Sticky Note2

Type / Role
n8n-nodes-base.stickyNote - stickyNote
Config choices
Version 1

Block 3 - Sticky Note3

Type / Role
n8n-nodes-base.stickyNote - stickyNote
Config choices
Version 1

Block 4 - webhooktest (delete after testing)

Type / Role
n8n-nodes-base.noOp - noOp
Config choices
Version 1

Block 5 - Sticky Note4

Type / Role
n8n-nodes-base.stickyNote - stickyNote
Config choices
Version 1

Block 6 - Sticky Note5

Type / Role
n8n-nodes-base.stickyNote - stickyNote
Config choices
Version 1

Block 7 - Sticky Note6

Type / Role
n8n-nodes-base.stickyNote - stickyNote
Config choices
Version 1

Block 8 - Baserow: Search Contact

Type / Role
n8n-nodes-base.httpRequest - httpRequest
Config choices
Version 4.2

Block 9 - Route: Contact Exists?

Type / Role
n8n-nodes-base.switch - switch
Config choices
Version 3.2

Block 10 - Create New Contact

Type / Role
n8n-nodes-base.baserow - baserow
Config choices
Version 1

Block 11 - Update Contact Timestamp

Type / Role
n8n-nodes-base.baserow - baserow
Config choices
Version 1

Block 12 - WasenderAPI: Fetch Profile Picture URL

Type / Role
n8n-nodes-base.httpRequest - httpRequest
Config choices
Version 4.2

Block 13 - Baserow: Upload Profile Picture File

Type / Role
n8n-nodes-base.httpRequest - httpRequest
Config choices
Version 4.2

Block 14 - Update Contact Profile Picture Field

Type / Role
n8n-nodes-base.baserow - baserow
Config choices
Version 1

Block 15 - Route: Message Type (Image/Text)

Type / Role
n8n-nodes-base.switch - switch
Config choices
Version 3.2

Block 16 - Extract: Image Message Data

Type / Role
n8n-nodes-base.set - set
Config choices
Version 3.4

Block 17 - WasenderAPI: Decrypt Image Outbound

Type / Role
n8n-nodes-base.httpRequest - httpRequest
Config choices
Version 4.2

Block 18 - WasenderAPI: Decrypt Image Inbound

Type / Role
n8n-nodes-base.httpRequest - httpRequest
Config choices
Version 4.2

Block 19 - Baserow Upload Message Image

Type / Role
n8n-nodes-base.httpRequest - httpRequest
Config choices
Version 4.2

Block 20 - Baserow_Upload Message Image

Type / Role
n8n-nodes-base.httpRequest - httpRequest
Config choices
Version 4.2

Block 21 - Log Inbound Image Message

Type / Role
n8n-nodes-base.baserow - baserow
Config choices
Version 1

Block 22 - Log Outbound Image Message

Type / Role
n8n-nodes-base.baserow - baserow
Config choices
Version 1

Block 23 - Extract: Text Message Data

Type / Role
n8n-nodes-base.set - set
Config choices
Version 3.4

Block 24 - Route: Message Origin (Outbound/Inbound)

Type / Role
n8n-nodes-base.if - if
Config choices
Version 2.2

Showing the first 24 of 29 workflow blocks. Download the JSON for the full node graph.

3. Summary Table

Workflow WhatsApp micro-CRM with Baserow & WasenderAPI
Complexity advanced
Nodes 29
Categories CRM
Author Stephan Koning
Published 28 Jul 2025

4. Reproducing the Workflow from Scratch

  1. 1. Download the workflow JSON

    Use the JSON export at /data/workflows/6584/6584.json as the source template for this automation.

  2. 2. Import the template into n8n

    Open n8n, import the downloaded JSON, and review each node before activating the workflow.

  3. 3. Configure credentials and variables

    Replace placeholder credentials, API keys, webhook URLs, account IDs, and environment-specific values with your own settings.

  4. 4. Test with sample data

    Run the workflow manually or in a staging workspace, inspect node output, and confirm downstream systems receive the expected data.

  5. 5. Activate and monitor

    Enable the workflow only after testing, then monitor executions, errors, and rate limits during the first production runs.

5. General Notes & Resources

Review imported nodes carefully before activation. This catalog entry is intended to help you inspect the workflow structure, understand required services, and find related templates faster.

Node names, credentials, schedules, webhook paths, and external service limits may need adjustment for your workspace.

Frequently asked questions

What does WhatsApp micro-CRM with Baserow & WasenderAPI do?

WhatsApp Micro CRM with Baserow & WasenderAPI Struggling to manage WhatsApp client communications? This n8n workflow isn't just automation; it's your centralized CRM solution for small businesses a...

What do I need before importing this workflow?

Review the workflow JSON, configure any required credentials in n8n, and test the automation in a safe workspace before using it in production.

Can I customize this workflow?

Yes. Use the block-by-block analysis and the downloadable JSON to inspect each node, then adjust credentials, prompts, schedules, filters, or destinations for your CRM use case.