Sync new Shopify customers to Odoo and notify via Gmail, SMS, WhatsApp and Telegram

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1. Workflow Overview

Quick Overview This workflow triggers when a new customer is created in Shopify, creates a matching contact in Odoo if needed, and sends notifications via Gmail, MessageBird SMS, Rapiwa WhatsApp, a...

Best for

CRM automation workflows
advanced n8n builders looking for reusable templates

Tools used

n8n-nodes-base.gmail, n8n-nodes-base.stickynote, n8n-nodes-rapiwa.rapiwa, n8n-nodes-base.telegram, n8n-nodes-base.if, n8n-nodes-base.messagebird, n8n-nodes-base.odoo, n8n-nodes-base.code

Source and attribution

This workflow is cataloged by N8N Workflows and links back to its original n8n.io source page by SpaGreen Creative.

Original n8n.io source

1.1 Workflow description

Title: Sync new Shopify customers to Odoo and notify via Gmail, SMS, WhatsApp and Telegram
Workflow name: Sync new Shopify customers to Odoo and notify via Gmail, SMS, WhatsApp and Telegram

Quick Overview

This workflow triggers when a new customer is created in Shopify, creates a matching contact in Odoo if needed, and sends notifications via Gmail, MessageBird SMS, Rapiwa WhatsApp, and Telegram to welcome the customer and alert admins.

How it works

Triggers when a new customer is created in Shopify.
Looks up existing contacts in Odoo and evaluates whether the customer already exists.
Creates a new contact in Odoo (res.partner) using the Shopify customer’s name, email, and default address details.
Sends admin alerts about the new customer via WhatsApp (Rapiwa), Gmail, and Telegram.
Sends a welcome email to the customer via Gmail and an SMS confirmation via MessageBird.
Verifies the customer’s phone numbers with Rapiwa and sends a welcome WhatsApp message when the number is available on WhatsApp.

Setup

Add Shopify Access Token credentials for the customers/create trigger.
Add Odoo API credentials and ensure your Odoo contact fields in res.partner match the workflow’s field mapping.
Add Gmail OAuth2, MessageBird, Telegram Bot, and Rapiwa credentials.
Replace placeholders like add_your_mail_address, add_your_whatsapp_number, and add_your_number, and set the correct Telegram chat ID behavior for where admin alerts should go.
Ensure Shopify customers have a usable phone number (customer phone and/or default address phone) if you want WhatsApp verification and messaging to work.

1.2 Logical Blocks

This catalog entry is organized from the workflow JSON. The node-level section below shows the executable blocks available for review before importing the template.

2. Block-by-Block Analysis

Block 1 - Gmail Report

Type / Role: n8n-nodes-base.gmail - gmail
Config choices: Version 2.1

Block 2 - Sticky Note6

Type / Role: n8n-nodes-base.stickyNote - stickyNote
Config choices: Version 1

Block 3 - Rapiwa (Send a WhatsApp message)

Type / Role: n8n-nodes-rapiwa.rapiwa - rapiwa
Config choices: Version 1

Block 4 - Send a Telegram message

Type / Role: n8n-nodes-base.telegram - telegram
Config choices: Version 1.2

Block 5 - Sticky Note

Type / Role: n8n-nodes-base.stickyNote - stickyNote
Config choices: Version 1

Block 6 - Rapiwa (Send a WhatsApp message)1

Type / Role: n8n-nodes-rapiwa.rapiwa - rapiwa
Config choices: Version 1

Block 7 - Rapiwa ( Check Number is On WhatsApp OR Not )

Type / Role: n8n-nodes-rapiwa.rapiwa - rapiwa
Config choices: Version 1

Block 8 - Rapiwa (Check Number is On WhatsApp OR Not )

Type / Role: n8n-nodes-rapiwa.rapiwa - rapiwa
Config choices: Version 1

Block 9 - If (Check exists or not)

Type / Role: n8n-nodes-base.if - if
Config choices: Version 2.3

Block 10 - If (Check exists or not)1

Type / Role: n8n-nodes-base.if - if
Config choices: Version 2.3

Block 11 - Gmail Confirmation

Type / Role: n8n-nodes-base.gmail - gmail
Config choices: Version 2.1

Block 12 - Send an SMS Confirmation

Type / Role: n8n-nodes-base.messageBird - messageBird
Config choices: Version 1

Block 13 - Sticky Note1

Type / Role: n8n-nodes-base.stickyNote - stickyNote
Config choices: Version 1

Block 14 - Sticky Note2

Type / Role: n8n-nodes-base.stickyNote - stickyNote
Config choices: Version 1

Block 15 - Odoo (Create Contact)

Type / Role: n8n-nodes-base.odoo - odoo
Config choices: Version 1

Block 16 - Odoo (Search Contact)

Type / Role: n8n-nodes-base.odoo - odoo
Config choices: Version 1

Block 17 - Code (check customer already exists or not)

Type / Role: n8n-nodes-base.code - code
Config choices: Version 2

Block 18 - Filter (existing = true)

Type / Role: n8n-nodes-base.filter - filter
Config choices: Version 1

Block 19 - Shopify Trigger (Customer Created)

Type / Role: n8n-nodes-base.shopifyTrigger - shopifyTrigger
Config choices: Version 1

3. Summary Table

Workflow	Sync new Shopify customers to Odoo and notify via Gmail, SMS, WhatsApp and Telegram
Complexity	advanced
Nodes	19
Categories	CRM
Author	SpaGreen Creative
Published	11 Jun 2026

4. Reproducing the Workflow from Scratch

1. Download the workflow JSON

Use the JSON export at /data/workflows/16272/16272.json as the source template for this automation.
2. Import the template into n8n

Open n8n, import the downloaded JSON, and review each node before activating the workflow.
3. Configure credentials and variables

Replace placeholder credentials, API keys, webhook URLs, account IDs, and environment-specific values with your own settings.
4. Test with sample data

Run the workflow manually or in a staging workspace, inspect node output, and confirm downstream systems receive the expected data.
5. Activate and monitor

Enable the workflow only after testing, then monitor executions, errors, and rate limits during the first production runs.

5. General Notes & Resources

Review imported nodes carefully before activation. This catalog entry is intended to help you inspect the workflow structure, understand required services, and find related templates faster.

Node names, credentials, schedules, webhook paths, and external service limits may need adjustment for your workspace.

Download workflow JSON Original n8n.io source CRM workflows

Frequently asked questions

What does Sync new Shopify customers to Odoo and notify via Gmail, SMS, WhatsApp and Telegram do?

What do I need before importing this workflow?

Review the workflow JSON, configure any required credentials in n8n, and test the automation in a safe workspace before using it in production.

Can I customize this workflow?

Yes. Use the block-by-block analysis and the downloadable JSON to inspect each node, then adjust credentials, prompts, schedules, filters, or destinations for your CRM use case.

SpaGreen Creative

60 workflows

Nodes

n8n-nodes-base.gmail n8n-nodes-base.stickynote n8n-nodes-rapiwa.rapiwa n8n-nodes-base.telegram n8n-nodes-base.if n8n-nodes-base.messagebird n8n-nodes-base.odoo n8n-nodes-base.code

Complexity

advanced

Published 11 Jun 2026

Likes 0

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Install path: /data/workflows/16272/16272.json

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Sync new Shopify customers to Odoo and notify via Gmail, SMS, WhatsApp and Telegram

Workflow preview

1. Workflow Overview

Best for

Tools used

Source and attribution

1.1 Workflow description

Quick Overview

How it works

Setup

1.2 Logical Blocks

2. Block-by-Block Analysis

Block 1 - Gmail Report

Block 2 - Sticky Note6

Block 3 - Rapiwa (Send a WhatsApp message)

Block 4 - Send a Telegram message

Block 5 - Sticky Note

Block 6 - Rapiwa (Send a WhatsApp message)1

Block 7 - Rapiwa ( Check Number is On WhatsApp OR Not )

Block 8 - Rapiwa (Check Number is On WhatsApp OR Not )

Block 9 - If (Check exists or not)

Block 10 - If (Check exists or not)1

Block 11 - Gmail Confirmation

Block 12 - Send an SMS Confirmation

Block 13 - Sticky Note1

Block 14 - Sticky Note2

Block 15 - Odoo (Create Contact)

Block 16 - Odoo (Search Contact)

Block 17 - Code (check customer already exists or not)

Block 18 - Filter (existing = true)

Block 19 - Shopify Trigger (Customer Created)

3. Summary Table

4. Reproducing the Workflow from Scratch

1. Download the workflow JSON

2. Import the template into n8n

3. Configure credentials and variables

4. Test with sample data

5. Activate and monitor

5. General Notes & Resources

Frequently asked questions