Send Shopify order and customer updates to WhatsApp via WOZTELL

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1. Workflow Overview

What this template does This workflow automatically sends WhatsApp notifications from Shopify using WOZTELL. It listens for Shopify events such as order paid, customer created, or fulfillment cre...

Best for

Social Media automation workflows
intermediate n8n builders looking for reusable templates

Tools used

n8n-nodes-base.if, n8n-nodes-base.shopifytrigger, @woztell-sanuker/n8n-nodes-woztell-sanuker.woztell, n8n-nodes-base.stickynote

Source and attribution

This workflow is cataloged by N8N Workflows and links back to its original n8n.io source page by Kris newey.

Original n8n.io source

1.1 Workflow description

Title: Send Shopify order and customer updates to WhatsApp via WOZTELL
Workflow name: Send Shopify order and customer updates to WhatsApp via WOZTELL

✨ What this template does

This workflow automatically sends WhatsApp notifications from Shopify using WOZTELL. It listens for Shopify events such as order paid, customer created, or fulfillment created, then sends a pre approved WhatsApp template to the customer.

Use this to replace or support email notifications with faster WhatsApp updates.

👷 Who it’s for

Designed for ecommerce businesses that want to automatically send WhatsApp order and fulfillment updates to customers. Suitable for store owners or agencies managing Shopify automation.

⚙️ How it works

Shopify triggers the workflow when a selected event happens.
The workflow checks if a phone number exists.
If yes, it sends a WhatsApp template through WOZTELL.

🧭 How to use

Import this template into n8n.
Connect your Shopify account using OAuth.
Connect your WOZTELL account using an access token.
Select your WhatsApp template.
Map Shopify fields into template variables.
Activate the workflow.
In Shopify, switch the webhook from Test URL to Production URL.

🧩 Requirements

Shopify store admin access
n8n account
WOZTELL paid account with WhatsApp Business Platform activated
An approved WhatsApp message template created in WOZTELL

🧠 Customization ideas

Change the Shopify trigger events (order created, paid, fulfilled, etc.)
Add more conditions in the IF node
Use different WhatsApp templates for each event
Add extra nodes for internal alerts (Slack/email) or CRM updates
Replace the Shopify trigger with another e commerce platform trigger such as WooCommerce, Magento, or a custom webhook

📘 New here? Follow the step-by-step guide

Don’t know how to set up credentials? We prepared a step-by-step guide covering Shopify webhooks, credentials, and publishing the workflow, plus copy-paste message templates and ready-to-use variable mappings.

Read the text guide here.

Watch the video guide here

🤖About WOZTELL

This template uses WOZTELL to connect n8n with the official WhatsApp Business Platform, allowing you to send and receive WhatsApp messages through approved templates and automation workflows.

You can create a WOZTELL account and register a WhatsApp Business API account for free.

Sign up here
Verify your email and complete your account setup.
Follow the WhatsApp Business API setup guide

Once your WhatsApp Business account is connected and message templates are approved, you can activate this workflow.

🚀 More templates

We’re continuously building more WOZTELL n8n templates. Check our n8n profile to explore the latest workflows.

1.2 Logical Blocks

This catalog entry is organized from the workflow JSON. The node-level section below shows the executable blocks available for review before importing the template.

2. Block-by-Block Analysis

Block 1 - If

Type / Role: n8n-nodes-base.if - if
Config choices: Version 2.2

Block 2 - Shopify Trigger - Order Paid

Type / Role: n8n-nodes-base.shopifyTrigger - shopifyTrigger
Config choices: Version 1

Block 3 - Shopify Trigger - Customer Created

Type / Role: n8n-nodes-base.shopifyTrigger - shopifyTrigger
Config choices: Version 1

Block 4 - Shopify Trigger - Fulfillment Created

Type / Role: n8n-nodes-base.shopifyTrigger - shopifyTrigger
Config choices: Version 1

Block 5 - Send message template

Type / Role: @woztell-sanuker/n8n-nodes-woztell-sanuker.woztell - woztell
Config choices: Version 1

Block 6 - Sticky Note1

Type / Role: n8n-nodes-base.stickyNote - stickyNote
Config choices: Version 1

Block 7 - Sticky Note2

Type / Role: n8n-nodes-base.stickyNote - stickyNote
Config choices: Version 1

Block 8 - Sticky Note3

Type / Role: n8n-nodes-base.stickyNote - stickyNote
Config choices: Version 1

Block 9 - Sticky Note4

Type / Role: n8n-nodes-base.stickyNote - stickyNote
Config choices: Version 1

Block 10 - Sticky Note

Type / Role: n8n-nodes-base.stickyNote - stickyNote
Config choices: Version 1

3. Summary Table

Workflow	Send Shopify order and customer updates to WhatsApp via WOZTELL
Complexity	intermediate
Nodes	10
Categories	Social Media
Author	Kris newey
Published	24 Feb 2026

4. Reproducing the Workflow from Scratch

1. Download the workflow JSON

Use the JSON export at /data/workflows/13640/13640.json as the source template for this automation.
2. Import the template into n8n

Open n8n, import the downloaded JSON, and review each node before activating the workflow.
3. Configure credentials and variables

Replace placeholder credentials, API keys, webhook URLs, account IDs, and environment-specific values with your own settings.
4. Test with sample data

Run the workflow manually or in a staging workspace, inspect node output, and confirm downstream systems receive the expected data.
5. Activate and monitor

Enable the workflow only after testing, then monitor executions, errors, and rate limits during the first production runs.

5. General Notes & Resources

Review imported nodes carefully before activation. This catalog entry is intended to help you inspect the workflow structure, understand required services, and find related templates faster.

Node names, credentials, schedules, webhook paths, and external service limits may need adjustment for your workspace.

Download workflow JSON Original n8n.io source Social Media workflows

Frequently asked questions

What does Send Shopify order and customer updates to WhatsApp via WOZTELL do?

What this template does This workflow automatically sends WhatsApp notifications from Shopify using WOZTELL. It listens for Shopify events such as order paid, customer created, or fulfillment cre...

What do I need before importing this workflow?

Review the workflow JSON, configure any required credentials in n8n, and test the automation in a safe workspace before using it in production.

Can I customize this workflow?

Yes. Use the block-by-block analysis and the downloadable JSON to inspect each node, then adjust credentials, prompts, schedules, filters, or destinations for your Social Media use case.

Kris newey

3 workflows

Nodes

n8n-nodes-base.if n8n-nodes-base.shopifytrigger @woztell-sanuker/n8n-nodes-woztell-sanuker.woztell n8n-nodes-base.stickynote

Complexity

intermediate

Published 24 Feb 2026

Likes 0

View on n8n.io Download Workflow

Install path: /data/workflows/13640/13640.json

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Send Shopify order and customer updates to WhatsApp via WOZTELL

Workflow preview

1. Workflow Overview

Best for

Tools used

Source and attribution

1.1 Workflow description

✨ What this template does

👷 Who it’s for

⚙️ How it works

🧭 How to use

🧩 Requirements

🧠 Customization ideas

📘 New here? Follow the step-by-step guide

🤖About WOZTELL

🚀 More templates

1.2 Logical Blocks

2. Block-by-Block Analysis

Block 1 - If

Block 2 - Shopify Trigger - Order Paid

Block 3 - Shopify Trigger - Customer Created

Block 4 - Shopify Trigger - Fulfillment Created

Block 5 - Send message template

Block 6 - Sticky Note1

Block 7 - Sticky Note2

Block 8 - Sticky Note3

Block 9 - Sticky Note4

Block 10 - Sticky Note

3. Summary Table

4. Reproducing the Workflow from Scratch

1. Download the workflow JSON

2. Import the template into n8n

3. Configure credentials and variables

4. Test with sample data

5. Activate and monitor

5. General Notes & Resources

Frequently asked questions