Skip to main content

Reply to contact form leads via Gmail and Google Sheets using OpenAI GPT-4o mini

Workflow preview

Workflow preview
100%
Reply to contact form leads via Gmail and Google Sheets using OpenAI GPT-4o mini preview
Open on n8n.io

1. Workflow Overview

Quick overview This workflow triggers on n8n form submissions, uses OpenAI (GPT 4o mini) to draft a short acknowledgment email, sends the auto reply through Gmail, and appends the submission detail...

Best for

  • Ticket Management automation workflows
  • AI Summarization automation workflows
  • intermediate n8n builders looking for reusable templates

Tools used

n8n-nodes-base.stickynote, n8n-nodes-base.formtrigger, @n8n/n8n-nodes-langchain.chainllm, @n8n/n8n-nodes-langchain.lmchatopenai, n8n-nodes-base.gmail, n8n-nodes-base.googlesheets

Source and attribution

This workflow is cataloged by N8N Workflows and links back to its original n8n.io source page by TakatoYamada.

Original n8n.io source

1.1 Workflow description

Title
Reply to contact form leads via Gmail and Google Sheets using OpenAI GPT-4o mini
Workflow name
Reply to contact form leads via Gmail and Google Sheets using OpenAI GPT-4o mini

Quick overview

This workflow triggers on n8n form submissions, uses OpenAI (GPT-4o mini) to draft a short acknowledgment email, sends the auto-reply through Gmail, and appends the submission details to a Google Sheets spreadsheet.

How it works

  1. Triggers when someone submits the n8n “Contact Us” form with their name, email, and message.
  2. Sends the submission text to OpenAI (GPT-4o mini) to generate a warm auto-reply that promises a human follow-up within one business day.
  3. Sends the generated reply to the submitter via Gmail with the subject “Thanks for reaching out!”.
  4. Appends the form submission data to a Google Sheets worksheet for tracking.

Setup

  1. Connect an OpenAI credential for the Chat model used to generate the email reply.
  2. Connect a Gmail account credential and confirm the workflow is allowed to send email from that mailbox.
  3. Connect a Google Sheets credential, replace the spreadsheet URL/ID in the Google Sheets step, and ensure the target sheet tab is named “Leads” (or update it to match your sheet).

1.2 Logical Blocks

This catalog entry is organized from the workflow JSON. The node-level section below shows the executable blocks available for review before importing the template.

2. Block-by-Block Analysis

Block 1 - Sticky Note

Type / Role
n8n-nodes-base.stickyNote - stickyNote
Config choices
Version 1

Block 2 - Sticky Note1

Type / Role
n8n-nodes-base.stickyNote - stickyNote
Config choices
Version 1

Block 3 - Sticky Note2

Type / Role
n8n-nodes-base.stickyNote - stickyNote
Config choices
Version 1

Block 4 - Sticky Note3

Type / Role
n8n-nodes-base.stickyNote - stickyNote
Config choices
Version 1

Block 5 - When Form Submitted

Type / Role
n8n-nodes-base.formTrigger - formTrigger
Config choices
Version 2.2

Block 6 - Prepare Email Reply

Type / Role
@n8n/n8n-nodes-langchain.chainLlm - chainLlm
Config choices
Version 1.5

Block 7 - OpenAI GPT-4o Mini

Type / Role
@n8n/n8n-nodes-langchain.lmChatOpenAi - lmChatOpenAi
Config choices
Version 1.2

Block 8 - Send Email via Gmail

Type / Role
n8n-nodes-base.gmail - gmail
Config choices
Version 2.1

Block 9 - Append to Google Sheets

Type / Role
n8n-nodes-base.googleSheets - googleSheets
Config choices
Version 4.5

3. Summary Table

Workflow Reply to contact form leads via Gmail and Google Sheets using OpenAI GPT-4o mini
Complexity intermediate
Nodes 9
Categories Ticket Management, AI Summarization
Author TakatoYamada
Published 30 May 2026

4. Reproducing the Workflow from Scratch

  1. 1. Download the workflow JSON

    Use the JSON export at /data/workflows/16021/16021.json as the source template for this automation.

  2. 2. Import the template into n8n

    Open n8n, import the downloaded JSON, and review each node before activating the workflow.

  3. 3. Configure credentials and variables

    Replace placeholder credentials, API keys, webhook URLs, account IDs, and environment-specific values with your own settings.

  4. 4. Test with sample data

    Run the workflow manually or in a staging workspace, inspect node output, and confirm downstream systems receive the expected data.

  5. 5. Activate and monitor

    Enable the workflow only after testing, then monitor executions, errors, and rate limits during the first production runs.

5. General Notes & Resources

Review imported nodes carefully before activation. This catalog entry is intended to help you inspect the workflow structure, understand required services, and find related templates faster.

Node names, credentials, schedules, webhook paths, and external service limits may need adjustment for your workspace.

Frequently asked questions

What does Reply to contact form leads via Gmail and Google Sheets using OpenAI GPT-4o mini do?

Quick overview This workflow triggers on n8n form submissions, uses OpenAI (GPT 4o mini) to draft a short acknowledgment email, sends the auto reply through Gmail, and appends the submission detail...

What do I need before importing this workflow?

Review the workflow JSON, configure any required credentials in n8n, and test the automation in a safe workspace before using it in production.

Can I customize this workflow?

Yes. Use the block-by-block analysis and the downloadable JSON to inspect each node, then adjust credentials, prompts, schedules, filters, or destinations for your Ticket Management, AI Summarization use case.