Detect churn risk from competitor tech adoption using PredictLeads and Gmail

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1. Workflow Overview

Monitor customers for competitor tech adoption via PredictLeads and alert CSMs to prevent churn. This workflow uses PredictLeads to monitor existing customers for competitor tool adoption (HubSpot,...

Best for

CRM automation workflows
AI Summarization automation workflows
advanced n8n builders looking for reusable templates

Tools used

n8n-nodes-base.scheduletrigger, n8n-nodes-base.googlesheets, @predictleads/n8n-nodes-predictleads.predictleads, n8n-nodes-base.splitout, n8n-nodes-base.limit, n8n-nodes-base.set, n8n-nodes-base.code, n8n-nodes-base.if

Source and attribution

This workflow is cataloged by N8N Workflows and links back to its original n8n.io source page by Yaron Been.

Original n8n.io source

1.1 Workflow description

Title: Detect churn risk from competitor tech adoption using PredictLeads and Gmail
Workflow name: Detect churn risk from competitor tech adoption using PredictLeads and Gmail

Monitor customers for competitor tech adoption via PredictLeads and alert CSMs to prevent churn.

This workflow uses PredictLeads to monitor existing customers for competitor tool adoption (HubSpot, Salesforce, Zoho CRM) and renewal timing risk, then alerts Customer Success Managers so they can take proactive action before customers churn.

How it works

Schedule trigger runs weekly and loads customer domains from Google Sheets
Fetches each customer's full tech stack via PredictLeads Technology Detections API
Looks up technology details by ID in PredictLeads to identify competitor tools
Detects if customer adopted competitor tools (HubSpot, Salesforce, Zoho CRM)
Calculates days until renewal and flags high-risk accounts (competitor detected + within 90 days)
Sends churn risk alert email to the assigned CSM

Setup

Create Google Sheet with columns: company_domain, renewal_date, csm_email
Connect Gmail OAuth2 for CSM alert emails
Connect Slack OAuth2 for team notifications (optional)
Add PredictLeads API credentials (X-Api-Key and X-Api-Token headers)

Requirements

PredictLeads API account (https://docs.predictleads.com)
Google Sheets OAuth2 credentials
Gmail OAuth2 credentials
Slack OAuth2 credentials (optional)

Customization

Adjust competitor list in "Detect Competitor Usage" Code node
Modify 90-day renewal window threshold in "Calculate Renewal Risk" node
Change notification channel from Slack to another platform if needed

1.2 Logical Blocks

This catalog entry is organized from the workflow JSON. The node-level section below shows the executable blocks available for review before importing the template.

2. Block-by-Block Analysis

Block 1 - Weekly Workflow Trigger

Type / Role: n8n-nodes-base.scheduleTrigger - scheduleTrigger
Config choices: Version 1.3

Block 2 - Fetch Customers from Google Sheet

Type / Role: n8n-nodes-base.googleSheets - googleSheets
Config choices: Version 4.7

Block 3 - Get Customer Tech Stack (PredictLeads)

Type / Role: @predictleads/n8n-nodes-predictleads.predictLeads - predictLeads
Config choices: Version 1

Block 4 - Split Technologies Per Customer

Type / Role: n8n-nodes-base.splitOut - splitOut
Config choices: Version 1

Block 5 - Limit Technologies for Processing

Type / Role: n8n-nodes-base.limit - limit
Config choices: Version 1

Block 6 - Extract Technology ID

Type / Role: n8n-nodes-base.set - set
Config choices: Version 3.4

Block 7 - Get Technology Details by ID

Type / Role: @predictleads/n8n-nodes-predictleads.predictLeads - predictLeads
Config choices: Version 1

Block 8 - Detect Competitor Usage

Type / Role: n8n-nodes-base.code - code
Config choices: Version 2

Block 9 - Is Competitor Detected?

Type / Role: n8n-nodes-base.if - if
Config choices: Version 2.3

Block 10 - Notify Team (No Competitor - Safe Account)

Type / Role: n8n-nodes-base.slack - slack
Config choices: Version 2.4

Block 11 - Calculate Renewal Risk (90 Days)

Type / Role: n8n-nodes-base.code - code
Config choices: Version 2

Block 12 - Is Renewal Within 90 Days?

Type / Role: n8n-nodes-base.if - if
Config choices: Version 2.3

Block 13 - Ignore (No Immediate Risk)

Type / Role: n8n-nodes-base.noOp - noOp
Config choices: Version 1

Block 14 - Send Churn Risk Alert Email to CSM

Type / Role: n8n-nodes-base.gmail - gmail
Config choices: Version 2.2

Block 15 - Sticky Note

Type / Role: n8n-nodes-base.stickyNote - stickyNote
Config choices: Version 1

Block 16 - Sticky Note1

Type / Role: n8n-nodes-base.stickyNote - stickyNote
Config choices: Version 1

Block 17 - Sticky Note2

Type / Role: n8n-nodes-base.stickyNote - stickyNote
Config choices: Version 1

Block 18 - Sticky Note3

Type / Role: n8n-nodes-base.stickyNote - stickyNote
Config choices: Version 1

Block 19 - Sticky Note4

Type / Role: n8n-nodes-base.stickyNote - stickyNote
Config choices: Version 1

3. Summary Table

Workflow	Detect churn risk from competitor tech adoption using PredictLeads and Gmail
Complexity	advanced
Nodes	19
Categories	CRM, AI Summarization
Author	Yaron Been
Published	08 Apr 2026

4. Reproducing the Workflow from Scratch

1. Download the workflow JSON

Use the JSON export at /data/workflows/14882/14882.json as the source template for this automation.
2. Import the template into n8n

Open n8n, import the downloaded JSON, and review each node before activating the workflow.
3. Configure credentials and variables

Replace placeholder credentials, API keys, webhook URLs, account IDs, and environment-specific values with your own settings.
4. Test with sample data

Run the workflow manually or in a staging workspace, inspect node output, and confirm downstream systems receive the expected data.
5. Activate and monitor

Enable the workflow only after testing, then monitor executions, errors, and rate limits during the first production runs.

5. General Notes & Resources

Review imported nodes carefully before activation. This catalog entry is intended to help you inspect the workflow structure, understand required services, and find related templates faster.

Node names, credentials, schedules, webhook paths, and external service limits may need adjustment for your workspace.

Download workflow JSON Original n8n.io source CRM workflows AI Summarization workflows

Frequently asked questions

What does Detect churn risk from competitor tech adoption using PredictLeads and Gmail do?

What do I need before importing this workflow?

Review the workflow JSON, configure any required credentials in n8n, and test the automation in a safe workspace before using it in production.

Can I customize this workflow?

Yes. Use the block-by-block analysis and the downloadable JSON to inspect each node, then adjust credentials, prompts, schedules, filters, or destinations for your CRM, AI Summarization use case.

Yaron Been

180 workflows

Nodes

n8n-nodes-base.scheduletrigger n8n-nodes-base.googlesheets @predictleads/n8n-nodes-predictleads.predictleads n8n-nodes-base.splitout n8n-nodes-base.limit n8n-nodes-base.set n8n-nodes-base.code n8n-nodes-base.if

Complexity

advanced

Published 08 Apr 2026

Likes 0

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Install path: /data/workflows/14882/14882.json

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Detect churn risk from competitor tech adoption using PredictLeads and Gmail

Workflow preview

1. Workflow Overview

Best for

Tools used

Source and attribution

1.1 Workflow description

How it works

Setup

Requirements

Customization

1.2 Logical Blocks

2. Block-by-Block Analysis

Block 1 - Weekly Workflow Trigger

Block 2 - Fetch Customers from Google Sheet

Block 3 - Get Customer Tech Stack (PredictLeads)

Block 4 - Split Technologies Per Customer

Block 5 - Limit Technologies for Processing

Block 6 - Extract Technology ID

Block 7 - Get Technology Details by ID

Block 8 - Detect Competitor Usage

Block 9 - Is Competitor Detected?

Block 10 - Notify Team (No Competitor - Safe Account)

Block 11 - Calculate Renewal Risk (90 Days)

Block 12 - Is Renewal Within 90 Days?

Block 13 - Ignore (No Immediate Risk)

Block 14 - Send Churn Risk Alert Email to CSM

Block 15 - Sticky Note

Block 16 - Sticky Note1

Block 17 - Sticky Note2

Block 18 - Sticky Note3

Block 19 - Sticky Note4

3. Summary Table

4. Reproducing the Workflow from Scratch

1. Download the workflow JSON

2. Import the template into n8n

3. Configure credentials and variables

4. Test with sample data

5. Activate and monitor

5. General Notes & Resources

Frequently asked questions