Assistant for Hubspot chat using OpenAi and Airtable

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Important notice

This workflow is provided as-is. Please review and test before using in production.

1. Workflow Overview

This workflow will allow you to use OpenAI Assistant API together with a chatting platform. This version is configured to work with Hubspot, however, the Hubspot modules can be replaced by other pl...

Best for

Support Chatbot automation workflows
AI Chatbot automation workflows
advanced n8n builders looking for reusable templates

Tools used

n8n-nodes-base.httprequest, n8n-nodes-base.switch, n8n-nodes-base.wait, n8n-nodes-base.code, n8n-nodes-base.if, n8n-nodes-base.airtable, n8n-nodes-base.stickynote, @n8n/n8n-nodes-langchain.openai

Source and attribution

This workflow is cataloged by N8N Workflows and links back to its original n8n.io source page by Tiberiu S - Makeitfuture.com.

Original n8n.io source

1.1 Workflow description

Title: Assistant for Hubspot chat using OpenAi and Airtable
Workflow name: Assistant for Hubspot chat using OpenAi and Airtable

Prerequisites:

Create a Hubspot Chat (Live chat available on free plan) or Chatflow (paid hubspot only) and configure it to send all replies toward an n8n webhook (you need to create a custom app for that. I will create a separate article on how to do it, meanwhile, feel free to message me if you need support.

Setup:

Create a OpenAI Assistant, define its functionality and functions
Update the Hubspot modules with the Hubspot API Key
Update the OpenAI modules with OpenAI API Key
Create an Airtable or any other database where you keep a reference between the thread id in Hubspot and Assistant API

If you need help deploying this solution don't hesitate to email me or schedule a call here.

1.2 Logical Blocks

This catalog entry is organized from the workflow JSON. The node-level section below shows the executable blocks available for review before importing the template.

2. Block-by-Block Analysis

Block 1 - getHubspotMessage

Type / Role: n8n-nodes-base.httpRequest - httpRequest
Config choices: Version 4.1

Block 2 - OpenAi Create Thread

Type / Role: n8n-nodes-base.httpRequest - httpRequest
Config choices: Version 4.1

Block 3 - OpenAI Run

Type / Role: n8n-nodes-base.httpRequest - httpRequest
Config choices: Version 4.1

Block 4 - Get Run

Type / Role: n8n-nodes-base.httpRequest - httpRequest
Config choices: Version 4.1

Block 5 - Get Last Message

Type / Role: n8n-nodes-base.httpRequest - httpRequest
Config choices: Version 4.1

Block 6 - HTTP Request

Type / Role: n8n-nodes-base.httpRequest - httpRequest
Config choices: Version 4.1

Block 7 - Completed, Action or Inprogress

Type / Role: n8n-nodes-base.switch - switch
Config choices: Version 1

Block 8 - Wait

Type / Role: n8n-nodes-base.wait - wait
Config choices: Version 1

Block 9 - Wait1

Type / Role: n8n-nodes-base.wait - wait
Config choices: Version 1

Block 10 - Submit Data

Type / Role: n8n-nodes-base.httpRequest - httpRequest
Config choices: Version 4.1

Block 11 - Select Function

Type / Role: n8n-nodes-base.switch - switch
Config choices: Version 1

Block 12 - Code1

Type / Role: n8n-nodes-base.code - code
Config choices: Version 2

Block 13 - Wait2

Type / Role: n8n-nodes-base.wait - wait
Config choices: Version 1

Block 14 - HTTP Request1

Type / Role: n8n-nodes-base.httpRequest - httpRequest
Config choices: Version 4.1

Block 15 - Code

Type / Role: n8n-nodes-base.code - code
Config choices: Version 2

Block 16 - Submit Data1

Type / Role: n8n-nodes-base.httpRequest - httpRequest
Config choices: Version 4.1

Block 17 - Wait3

Type / Role: n8n-nodes-base.wait - wait
Config choices: Version 1

Block 18 - respondHubspotMessage1

Type / Role: n8n-nodes-base.httpRequest - httpRequest
Config choices: Version 4.1

Block 19 - IF

Type / Role: n8n-nodes-base.if - if
Config choices: Version 1

Block 20 - Airtable

Type / Role: n8n-nodes-base.airtable - airtable
Config choices: Version 2

Block 21 - IF1

Type / Role: n8n-nodes-base.if - if
Config choices: Version 1

Block 22 - createThread

Type / Role: n8n-nodes-base.airtable - airtable
Config choices: Version 2

Block 23 - OpenAI Run1

Type / Role: n8n-nodes-base.httpRequest - httpRequest
Config choices: Version 4.1

Block 24 - IF2

Type / Role: n8n-nodes-base.if - if
Config choices: Version 1

Showing the first 24 of 34 workflow blocks. Download the JSON for the full node graph.

3. Summary Table

Workflow	Assistant for Hubspot chat using OpenAi and Airtable
Complexity	advanced
Nodes	34
Categories	Support Chatbot, AI Chatbot
Author	Tiberiu S - Makeitfuture.com
Published	23 Mar 2024

4. Reproducing the Workflow from Scratch

1. Download the workflow JSON

Use the JSON export at /data/workflows/2189/2189.json as the source template for this automation.
2. Import the template into n8n

Open n8n, import the downloaded JSON, and review each node before activating the workflow.
3. Configure credentials and variables

Replace placeholder credentials, API keys, webhook URLs, account IDs, and environment-specific values with your own settings.
4. Test with sample data

Run the workflow manually or in a staging workspace, inspect node output, and confirm downstream systems receive the expected data.
5. Activate and monitor

Enable the workflow only after testing, then monitor executions, errors, and rate limits during the first production runs.

5. General Notes & Resources

Review imported nodes carefully before activation. This catalog entry is intended to help you inspect the workflow structure, understand required services, and find related templates faster.

Node names, credentials, schedules, webhook paths, and external service limits may need adjustment for your workspace.

Download workflow JSON Original n8n.io source Support Chatbot workflows AI Chatbot workflows

Frequently asked questions

What does Assistant for Hubspot chat using OpenAi and Airtable do?

What do I need before importing this workflow?

Review the workflow JSON, configure any required credentials in n8n, and test the automation in a safe workspace before using it in production.

Can I customize this workflow?

Yes. Use the block-by-block analysis and the downloadable JSON to inspect each node, then adjust credentials, prompts, schedules, filters, or destinations for your Support Chatbot, AI Chatbot use case.

Tiberiu S - Makeitfuture.com

1 workflow

Nodes

n8n-nodes-base.httprequest n8n-nodes-base.switch n8n-nodes-base.wait n8n-nodes-base.code n8n-nodes-base.if n8n-nodes-base.airtable n8n-nodes-base.stickynote @n8n/n8n-nodes-langchain.openai

Complexity

advanced

Published 23 Mar 2024

Likes 0

View on n8n.io Download Workflow

Install path: /data/workflows/2189/2189.json

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Assistant for Hubspot chat using OpenAi and Airtable

Workflow preview

Important notice

1. Workflow Overview

Best for

Tools used

Source and attribution

1.1 Workflow description

Prerequisites:

Setup:

1.2 Logical Blocks

2. Block-by-Block Analysis

Block 1 - getHubspotMessage

Block 2 - OpenAi Create Thread

Block 3 - OpenAI Run

Block 4 - Get Run

Block 5 - Get Last Message

Block 6 - HTTP Request

Block 7 - Completed, Action or Inprogress

Block 8 - Wait

Block 9 - Wait1

Block 10 - Submit Data

Block 11 - Select Function

Block 12 - Code1

Block 13 - Wait2

Block 14 - HTTP Request1

Block 15 - Code

Block 16 - Submit Data1

Block 17 - Wait3

Block 18 - respondHubspotMessage1

Block 19 - IF

Block 20 - Airtable

Block 21 - IF1

Block 22 - createThread

Block 23 - OpenAI Run1

Block 24 - IF2

3. Summary Table

4. Reproducing the Workflow from Scratch

1. Download the workflow JSON

2. Import the template into n8n

3. Configure credentials and variables

4. Test with sample data

5. Activate and monitor

5. General Notes & Resources

Frequently asked questions