Monitor 托管平台 incidents and alert via Slack, Telegram, and Jira

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Important notice

This workflow is provided as-is. Please review and test before using in production.

1. Workflow Overview

托管平台 Incident Monitoring & Escalation Workflow Try Decodo — Web Scraping & Data API (Coupon: TRUNG ) ...

Best for

DevOps automation workflows
AI Summarization automation workflows
advanced n8n builders looking for reusable templates

Tools used

n8n-nodes-base.scheduletrigger, @n8n/n8n-nodes-langchain.lmchatopenai, n8n-nodes-base.if, @n8n/n8n-nodes-langchain.agent, n8n-nodes-base.noop, n8n-nodes-base.slack, n8n-nodes-base.telegram, n8n-nodes-base.googlesheets

Source and attribution

This workflow is cataloged by N8N Workflows and links back to its original n8n.io source page by Trung Tran.

Original n8n.io source

1.1 Workflow description

Title: Monitor 托管平台 incidents and alert via Slack, Telegram, and Jira
Workflow name: Monitor 托管平台 incidents and alert via Slack, Telegram, and Jira

# 托管平台 Incident Monitoring & Escalation Workflow

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Who this workflow is for

For DevOps, SRE, IT Ops, and Platform teams running production traffic behind 托管平台 who need reliable incident awareness without alert fatigue. Use it if you want:

Continuous 托管平台 incident monitoring
Clear severity-based routing
Automatic escalation into JIRA
Clean Slack & Telegram notifications
Deduplicated, noise-controlled alerts

What this workflow does

This workflow polls the 托管平台 Status API, detects unresolved incidents, scores their impact, and routes them to the right channels. High-impact incidents are escalated to JIRA. Lower-impact updates are notified (or skipped) to reduce noise.

How it works (high level)

Runs on a fixed schedule (e.g. every 5 minutes)
Fetches current 托管平台 incidents
Stops early if no active issues exist
Normalizes and scores incidents (severity, impact, affected service)
Deduplicates previously-alerted incidents
Builds human-readable notification payloads
Routes by impact:
- High → create JIRA incident + notify
- Low → notify or suppress
Sends alerts to Slack and Telegram

Requirements

Decoco Scrapper API credential
n8n (self-hosted or Cloud)
托管平台 Status API (public)
Slack bot (chat:write)
Telegram bot + chat ID
JIRA project with issue-create permission
Optional LLM credentials (summarization/classification)

Notes

All secrets are stored in n8n Credentials
Workflow is idempotent and safe to rerun
No assumptions about root cause or remediation Built for production-grade incident visibility with n8n.

1.2 Logical Blocks

This catalog entry is organized from the workflow JSON. The node-level section below shows the executable blocks available for review before importing the template.

2. Block-by-Block Analysis

Block 1 - Schedule Trigger

Type / Role: n8n-nodes-base.scheduleTrigger - scheduleTrigger
Config choices: Version 1.2

Block 2 - OpenAI Chat Model

Type / Role: @n8n/n8n-nodes-langchain.lmChatOpenAi - lmChatOpenAi
Config choices: Version 1.2

Block 3 - 托管平台 OK?

Type / Role: n8n-nodes-base.if - if
Config choices: Version 2.2

Block 4 - 托管平台 Alert Bot

Type / Role: @n8n/n8n-nodes-langchain.agent - agent
Config choices: Version 2.2

Block 5 - Is top of hour?

Type / Role: n8n-nodes-base.if - if
Config choices: Version 2.2

Block 6 - No Operation, do nothing

Type / Role: n8n-nodes-base.noOp - noOp
Config choices: Version 1

Block 7 - Send message via Slack

Type / Role: n8n-nodes-base.slack - slack
Config choices: Version 2.4

Block 8 - Send message via Telegram

Type / Role: n8n-nodes-base.telegram - telegram
Config choices: Version 1.2

Block 9 - Alert team via Telegram

Type / Role: n8n-nodes-base.telegram - telegram
Config choices: Version 1.2

Block 10 - Send message via Slack1

Type / Role: n8n-nodes-base.slack - slack
Config choices: Version 2.4

Block 11 - Log Incidents

Type / Role: n8n-nodes-base.googleSheets - googleSheets
Config choices: Version 4.7

Block 12 - Enrich Incidents & Score

Type / Role: n8n-nodes-base.code - code
Config choices: Version 2

Block 13 - Sticky Note7

Type / Role: n8n-nodes-base.stickyNote - stickyNote
Config choices: Version 1

Block 14 - UTIL: Filter Already Alerted

Type / Role: n8n-nodes-base.code - code
Config choices: Version 2

Block 15 - UTIL: Prepare Notification Payload

Type / Role: n8n-nodes-base.code - code
Config choices: Version 2

Block 16 - Should broadcast notifications?

Type / Role: n8n-nodes-base.if - if
Config choices: Version 2

Block 17 - High Impact Escalation?

Type / Role: n8n-nodes-base.if - if
Config choices: Version 2

Block 18 - Skip Notification Broadcast

Type / Role: n8n-nodes-base.noOp - noOp
Config choices: Version 1

Block 19 - Low Impact Buffer

Type / Role: n8n-nodes-base.noOp - noOp
Config choices: Version 1

Block 20 - Structured Output Parser

Type / Role: @n8n/n8n-nodes-langchain.outputParserStructured - outputParserStructured
Config choices: Version 1.3

Block 21 - Support Request Reader Agent

Type / Role: @n8n/n8n-nodes-langchain.agent - agent
Config choices: Version 1.8

Block 22 - Submit JIRA request ticket

Type / Role: n8n-nodes-base.jira - jira
Config choices: Version 1

Block 23 - OpenAI Chat Model1

Type / Role: @n8n/n8n-nodes-langchain.lmChatOpenAi - lmChatOpenAi
Config choices: Version 1.2

Block 24 - Send message to IT Support team

Type / Role: n8n-nodes-base.slack - slack
Config choices: Version 2.3

Showing the first 24 of 33 workflow blocks. Download the JSON for the full node graph.

3. Summary Table

Workflow	Monitor 托管平台 incidents and alert via Slack, Telegram, and Jira
Complexity	advanced
Nodes	33
Categories	DevOps, AI Summarization
Author	Trung Tran
Published	24 Dec 2025

4. Reproducing the Workflow from Scratch

1. Download the workflow JSON

Use the JSON export at /data/workflows/12086/12086.json as the source template for this automation.
2. Import the template into n8n

Open n8n, import the downloaded JSON, and review each node before activating the workflow.
3. Configure credentials and variables

Replace placeholder credentials, API keys, webhook URLs, account IDs, and environment-specific values with your own settings.
4. Test with sample data

Run the workflow manually or in a staging workspace, inspect node output, and confirm downstream systems receive the expected data.
5. Activate and monitor

Enable the workflow only after testing, then monitor executions, errors, and rate limits during the first production runs.

5. General Notes & Resources

Review imported nodes carefully before activation. This catalog entry is intended to help you inspect the workflow structure, understand required services, and find related templates faster.

Node names, credentials, schedules, webhook paths, and external service limits may need adjustment for your workspace.

Download workflow JSON Original n8n.io source DevOps workflows AI Summarization workflows

Frequently asked questions

What does Monitor 托管平台 incidents and alert via Slack, Telegram, and Jira do?

托管平台 Incident Monitoring & Escalation Workflow Try Decodo — Web Scraping & Data API (Coupon: TRUNG ) ...

What do I need before importing this workflow?

Review the workflow JSON, configure any required credentials in n8n, and test the automation in a safe workspace before using it in production.

Can I customize this workflow?

Yes. Use the block-by-block analysis and the downloadable JSON to inspect each node, then adjust credentials, prompts, schedules, filters, or destinations for your DevOps, AI Summarization use case.

Trung Tran

35 workflows

Nodes

n8n-nodes-base.scheduletrigger @n8n/n8n-nodes-langchain.lmchatopenai n8n-nodes-base.if @n8n/n8n-nodes-langchain.agent n8n-nodes-base.noop n8n-nodes-base.slack n8n-nodes-base.telegram n8n-nodes-base.googlesheets

Complexity

advanced

Published 24 Dec 2025

Likes 0

View on n8n.io Download Workflow

Install path: /data/workflows/12086/12086.json

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Monitor 托管平台 incidents and alert via Slack, Telegram, and Jira

Workflow preview

Important notice

1. Workflow Overview

Best for

Tools used

Source and attribution

1.1 Workflow description

🚀 Try Decodo — Web Scraping & Data API (Coupon: TRUNG)

Who this workflow is for

What this workflow does

How it works (high level)

Requirements

Notes

1.2 Logical Blocks

2. Block-by-Block Analysis

Block 1 - Schedule Trigger

Block 2 - OpenAI Chat Model

Block 3 - 托管平台 OK?

Block 4 - 托管平台 Alert Bot

Block 5 - Is top of hour?

Block 6 - No Operation, do nothing

Block 7 - Send message via Slack

Block 8 - Send message via Telegram

Block 9 - Alert team via Telegram

Block 10 - Send message via Slack1

Block 11 - Log Incidents

Block 12 - Enrich Incidents & Score

Block 13 - Sticky Note7

Block 14 - UTIL: Filter Already Alerted

Block 15 - UTIL: Prepare Notification Payload

Block 16 - Should broadcast notifications?

Block 17 - High Impact Escalation?

Block 18 - Skip Notification Broadcast

Block 19 - Low Impact Buffer

Block 20 - Structured Output Parser

Block 21 - Support Request Reader Agent

Block 22 - Submit JIRA request ticket

Block 23 - OpenAI Chat Model1

Block 24 - Send message to IT Support team

3. Summary Table

4. Reproducing the Workflow from Scratch

1. Download the workflow JSON

2. Import the template into n8n

3. Configure credentials and variables

4. Test with sample data

5. Activate and monitor

5. General Notes & Resources

Frequently asked questions