{ "workflow": { "id": 6639, "name": "Auto-sort support emails with OpenAI and route to Teams with Jira integration", "views": 388, "recentViews": 0, "totalViews": 388, "createdAt": "2025-07-29T13:49:03.760Z", "description": "This automated n8n workflow provides an AI-powered email classifier for support emails, automatically categorizing incoming emails and routing them to the appropriate inbox, creating a Jira task, and sending an autoresponse within minutes.\n\n## Main Components\n- **IMAP Email** - Monitors incoming support emails via IMAP\n- **OpenAI** - Classifies emails into categories (billing, bug, feature)\n- **Switch** - Routes emails based on the classified category\n- **Send Billing Email** - Forwards billing-related emails to the billing inbox\n- **Send Bug Email** - Forwards bug-related emails to the bugs inbox\n- **Send Feature Email** - Forwards feature-related emails to the features inbox\n- **Create Jira Task** - Creates a task in Jira for each classified email\n- **Send Autoresponse** - Sends a confirmation email to the sender\n\n## Essential Prerequisites\n- IMAP access to the support email account\n- OpenAI API key\n- SMTP server credentials for sending emails\n- Jira account with API access\n\n## Customization Guide\n1. Update IMAP host and credentials in the IMAP Email node\n2. Adjust OpenAI model or prompt in the OpenAI node\n3. Modify email addresses (billing@yourdomain.com, bugs@yourdomain.com, features@yourdomain.com) in Send Email nodes\n4. Configure Jira project ID and credentials in the Create Jira Task node\n5. Change autoresponse text in the Send Autoresponse node\n\n## Features\n- **🤖 AI Classification:** Uses OpenAI to categorize emails into billing, bug, or feature\n- **🔄 Automated Routing:** Routes emails to the correct inbox based on category\n- **🎯 Task Creation:** Creates a Jira task for each support request\n- **📧 Autoresponse:** Sends instant confirmation to the sender\n- **⚡ Optimizations Made:** Streamlined email processing with single-pass classification\n\n## Parameters to Configure\n- `imap_host`: Your IMAP server address\n- `imap_user`: IMAP username (e.g., support@yourdomain.com)\n- `imap_password`: IMAP password\n- `openai_api_key`: OpenAI API key\n- `smtp_host`: Your SMTP server address\n- `smtp_user`: SMTP username\n- `smtp_password`: SMTP password\n- `jira_project_id`: Your Jira project ID\n- `jira_user`: Jira username\n- `jira_api_token`: Jira API token\n\n## How to Use\n1. Copy the JSON code from the artifact\n2. Open your n8n workspace\n3. Select “Import from JSON” or “+” → “From JSON”\n4. Paste the JSON code\n5. Configure parameters in the respective nodes with your credentials and settings\n6. Run the workflow\n\n## Workflow Actions\n- **Classify:** Uses OpenAI to categorize incoming emails\n- **Route:** Forwards emails to the appropriate inbox\n- **Create:** Generates a Jira task for each email\n- **Respond:** Sends an autoresponse to the sender", "workflow": { "id": "Eael5MC2doHgipoj", "meta": { "instanceId": "dd69efaf8212c74ad206700d104739d3329588a6f3f8381a46a481f34c9cc281", "templateCredsSetupCompleted": true }, "name": "Auto-Sort Support Emails with AI and Route to Teams", "tags": [], "nodes": [ { "id": "1cc38dd8-7be0-439c-9bff-1747c4cb41f0", "name": "IMAP Email", "type": "n8n-nodes-base.emailReadImap", "position": [ -1320, -120 ], "parameters": { "options": {} }, "credentials": { "imap": { "id": "credential-id", "name": "imap Credential" } }, "typeVersion": 1 }, { "id": "9eafb912-b9b8-4e07-8ae3-dfd9407e12e0", "name": "OpenAI", "type": "n8n-nodes-base.openAi", "position": [ -1100, -120 ], "parameters": { "operation": "chat", "requestOptions": {} }, "credentials": { "openAiApi": { "id": "credential-id", "name": "openAiApi Credential" } }, "typeVersion": 1 }, { "id": "66d83acc-b961-4baf-97f4-0f4a1a7aff30", "name": "Switch", "type": "n8n-nodes-base.switch", "position": [ -880, -141 ], "parameters": {}, "typeVersion": 1 }, { "id": "3be96880-5fb2-46af-9f7d-9228b87df0fc", "name": "Send Billing Email", "type": "n8n-nodes-base.emailSend", "position": [ -660, -320 ], "parameters": { "text": "=Forwarded Email:\n\nSubject: {{$node[\"IMAP Email\"].json[\"subject\"]}}\nFrom: {{$node[\"IMAP Email\"].json[\"from\"]}}\nContent: {{$node[\"IMAP Email\"].json[\"text\"]}}", "options": {}, "subject": "=Fwd: {{$node[\"IMAP Email\"].json[\"subject\"]}}", "toEmail": "user@example.com", "fromEmail": "user@example.com" }, "credentials": { "smtp": { "id": "credential-id", "name": "smtp Credential" } }, "typeVersion": 1 }, { "id": "104ae235-3ba0-45b2-b57f-6f6dbac92a75", "name": "Send Bug Email", "type": "n8n-nodes-base.emailSend", "position": [ -660, -120 ], "parameters": { "text": "=Forwarded Email:\n\nSubject: {{$node[\"IMAP Email\"].json[\"subject\"]}}\nFrom: {{$node[\"IMAP Email\"].json[\"from\"]}}\nContent: {{$node[\"IMAP Email\"].json[\"text\"]}}", "options": {}, "subject": "=Fwd: {{$node[\"IMAP Email\"].json[\"subject\"]}}", "toEmail": "user@example.com", "fromEmail": "user@example.com" }, "credentials": { "smtp": { "id": "credential-id", "name": "smtp Credential" } }, "typeVersion": 1 }, { "id": "80aa19c6-86c2-43e7-9e87-61082b00eb91", "name": "Send Feature Email", "type": "n8n-nodes-base.emailSend", "position": [ -660, 80 ], "parameters": { "text": "=Forwarded Email:\n\nSubject: {{$node[\"IMAP Email\"].json[\"subject\"]}}\nFrom: {{$node[\"IMAP Email\"].json[\"from\"]}}\nContent: {{$node[\"IMAP Email\"].json[\"text\"]}}", "options": {}, "subject": "=Fwd: {{$node[\"IMAP Email\"].json[\"subject\"]}}", "toEmail": "user@example.com", "fromEmail": "user@example.com" }, "credentials": { "smtp": { "id": "credential-id", "name": "smtp Credential" } }, "typeVersion": 1 }, { "id": "1d4347c1-dd66-40a3-9228-a5e78365b201", "name": "Create Jira Task", "type": "n8n-nodes-base.jira", "position": [ -440, -120 ], "parameters": { "project": { "__rl": true, "mode": "id", "value": "12346" }, "summary": "=Support Request: {{$node[\"IMAP Email\"].json[\"subject\"]}}", "issueType": "Task", "additionalFields": {} }, "credentials": { "jiraSoftwareCloudApi": { "id": "credential-id", "name": "jiraSoftwareCloudApi Credential" } }, "typeVersion": 1 }, { "id": "764ccc7c-1f45-4518-877b-e77c26467425", "name": "Send Autoresponse", "type": "n8n-nodes-base.emailSend", "position": [ -220, -120 ], "parameters": { "text": "Thank you for contacting support. We have received your email and will address it promptly. Your request has been classified as {{$node[\"OpenAI\"].json[\"text\"]}}.", "options": {}, "subject": "Re: {{$node[\"IMAP Email\"].json[\"subject\"]}}", "toEmail": "={{$node[\"IMAP Email\"].json[\"from\"]}}", "fromEmail": "user@example.com" }, "credentials": { "smtp": { "id": "credential-id", "name": "smtp Credential" } }, "typeVersion": 1 }, { "id": "b59375bf-b0f7-4d5d-b3a9-812deeb3bb17", "name": "Sticky Note", "type": "n8n-nodes-base.stickyNote", "position": [ -1520, -480 ], "parameters": { "width": 560, "height": 260, "content": "## Main Components\n- **IMAP Email** - Monitors incoming support emails via IMAP\n- **OpenAI** - Classifies emails into categories (billing, bug, feature)\n- **Switch** - Routes emails based on the classified category\n- **Send Billing Email** - Forwards billing-related emails to the billing inbox\n- **Send Bug Email** - Forwards bug-related emails to the bugs inbox\n- **Send Feature Email** - Forwards feature-related emails to the features inbox\n- **Create Jira Task** - Creates a task in Jira for each classified email\n- **Send Autoresponse** - Sends a confirmation email to the sender" }, "typeVersion": 1 } ], "active": false, "pinData": {}, "settings": { "executionOrder": "v1" }, "versionId": "8efa3f11-b8f1-48fb-898e-702e39836755", "connections": { "OpenAI": { "main": [ [ { "node": "Switch", "type": "main", "index": 0 } ] ] }, "Switch": { "main": [ [ { "node": "Send Billing Email", "type": "main", "index": 0 } ], [ { "node": "Send Bug Email", "type": "main", "index": 0 } ], [ { "node": "Send Feature Email", "type": "main", "index": 0 } ] ] }, "IMAP Email": { "main": [ [ { "node": "OpenAI", "type": "main", "index": 0 } ] ] }, "Send Bug Email": { "main": [ [ { "node": "Create Jira Task", "type": "main", "index": 0 } ] ] }, "Create Jira Task": { "main": [ [ { "node": "Send Autoresponse", "type": "main", "index": 0 } ] ] }, "Send Billing Email": { "main": [ [ { "node": "Create Jira Task", "type": "main", "index": 0 } ] ] }, "Send Feature Email": { "main": [ [ { "node": "Create Jira Task", "type": "main", "index": 0 } ] ] } } }, "lastUpdatedBy": 29, "workflowInfo": { "nodeCount": 9, "nodeTypes": { "n8n-nodes-base.jira": { "count": 1 }, "n8n-nodes-base.openAi": { "count": 1 }, "n8n-nodes-base.switch": { "count": 1 }, "n8n-nodes-base.emailSend": { "count": 4 }, "n8n-nodes-base.stickyNote": { "count": 1 }, "n8n-nodes-base.emailReadImap": { "count": 1 } } }, "status": "published", "user": { "name": "Oneclick AI Squad", "username": "oneclick-ai", "bio": "The AI Squad Initiative is a pioneering effort to build, automate and scale AI-powered workflows using n8n.io. Our mission is to help individuals and businesses integrate AI agents seamlessly into their daily operations from automating tasks and enhancing productivity to creating innovative, intelligent solutions. We design modular, reusable AI workflow templates that empower creators, developers and teams to supercharge their automation with minimal effort and maximum impact.", "verified": true, "links": [ "https://www.oneclickitsolution.com/" ], "avatar": "https://gravatar.com/avatar/848fca91367142f65f9e5c55d64e5c9952b160d7b060d103b52aa343c6bc7b3d?r=pg&d=retro&size=200" }, "nodes": [ { "id": 10, "icon": "fa:inbox", "name": "n8n-nodes-base.emailReadImap", "codex": { "data": { "resources": { "generic": [ { "url": "https://n8n.io/blog/build-your-own-virtual-assistant-with-n8n-a-step-by-step-guide/", "icon": "👦", "label": "Build your own virtual assistant with n8n: A step by step guide" } ], "primaryDocumentation": [ { "url": "https://docs.n8n.io/integrations/builtin/core-nodes/n8n-nodes-base.emailimap/" } ], "credentialDocumentation": [ { "url": "https://docs.n8n.io/integrations/builtin/credentials/imap/" } ] }, "categories": [ "Communication", "Core Nodes" ], "nodeVersion": "1.0", "codexVersion": "1.0", "subcategories": { "Core Nodes": [ "Other Trigger Nodes" ] } } }, "group": "[\"trigger\"]", "defaults": { "name": "Email Trigger (IMAP)", "color": "#44AA22" }, "iconData": { "icon": "inbox", "type": "icon" }, "displayName": "Email Trigger (IMAP)", "typeVersion": 2, "nodeCategories": [ { "id": 6, "name": "Communication" }, { "id": 9, "name": "Core Nodes" } ] }, { "id": 11, "icon": "fa:envelope", "name": "n8n-nodes-base.emailSend", "codex": { "data": { "alias": [ "SMTP", "email", "human", "form", "wait", "hitl", "approval" ], "resources": { "generic": [ { "url": "https://n8n.io/blog/2021-the-year-to-automate-the-new-you-with-n8n/", "icon": "☀️", "label": "2021: The Year to Automate the New You with n8n" }, { "url": "https://n8n.io/blog/build-your-own-virtual-assistant-with-n8n-a-step-by-step-guide/", "icon": "👦", "label": "Build your own virtual assistant with n8n: A step by step guide" } ], "primaryDocumentation": [ { "url": "https://docs.n8n.io/integrations/builtin/core-nodes/n8n-nodes-base.sendemail/" } ], "credentialDocumentation": [ { "url": "https://docs.n8n.io/integrations/builtin/credentials/sendemail/" } ] }, "categories": [ "Communication", "HITL", "Core Nodes" ], "nodeVersion": "1.0", "codexVersion": "1.0", "subcategories": { "HITL": [ "Human in the Loop" ] } } }, "group": "[\"output\"]", "defaults": { "name": "Send Email", "color": "#00bb88" }, "iconData": { "icon": "envelope", "type": "icon" }, "displayName": "Send Email", "typeVersion": 2, "nodeCategories": [ { "id": 6, "name": "Communication" }, { "id": 9, "name": "Core Nodes" }, { "id": 28, "name": "HITL" } ] }, { "id": 77, "icon": "file:jira.svg", "name": "n8n-nodes-base.jira", "codex": { "data": { "resources": { "generic": [ { "url": "https://n8n.io/blog/5-workflow-automations-for-mattermost-that-we-love-at-n8n/", "icon": "🤖", "label": "5 workflow automations for Mattermost that we love at n8n" }, { "url": "https://n8n.io/blog/creating-custom-incident-response-workflows-with-n8n/", "label": "How to automate every step of an incident response workflow" } ], "primaryDocumentation": [ { "url": "https://docs.n8n.io/integrations/builtin/app-nodes/n8n-nodes-base.jira/" } ], "credentialDocumentation": [ { "url": "https://docs.n8n.io/integrations/builtin/credentials/jira/" } ] }, "categories": [ "Development", "Productivity" ], "nodeVersion": "1.0", "codexVersion": "1.0" } }, "group": "[\"output\"]", "defaults": { "name": "Jira Software" }, "iconData": { "type": "file", "fileBuffer": "data:image/svg+xml;base64,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" }, "displayName": "Jira Software", "typeVersion": 1, "nodeCategories": [ { "id": 4, "name": "Productivity" }, { "id": 5, "name": "Development" } ] }, { "id": 112, "icon": "fa:map-signs", "name": "n8n-nodes-base.switch", "codex": { "data": { "alias": [ "Router", "If", "Path", "Filter", "Condition", "Logic", "Branch", "Case" ], "resources": { "generic": [ { "url": "https://n8n.io/blog/2021-the-year-to-automate-the-new-you-with-n8n/", "icon": "☀️", "label": "2021: The Year to Automate the New You with n8n" }, { "url": "https://n8n.io/blog/how-to-get-started-with-crm-automation-and-no-code-workflow-ideas/", "icon": "👥", "label": "How to get started with CRM automation (with 3 no-code workflow ideas" }, { "url": "https://n8n.io/blog/build-your-own-virtual-assistant-with-n8n-a-step-by-step-guide/", "icon": "👦", "label": "Build your own virtual assistant with n8n: A step by step guide" }, { "url": "https://n8n.io/blog/automation-for-maintainers-of-open-source-projects/", "icon": "🏷️", "label": "How to automatically manage contributions to open-source projects" } ], "primaryDocumentation": [ { "url": "https://docs.n8n.io/integrations/builtin/core-nodes/n8n-nodes-base.switch/" } ] }, "categories": [ "Core Nodes" ], "nodeVersion": "1.0", "codexVersion": "1.0", "subcategories": { "Core Nodes": [ "Flow" ] } } }, "group": "[\"transform\"]", "defaults": { "name": "Switch", "color": "#506000" }, "iconData": { "icon": "map-signs", "type": "icon" }, "displayName": "Switch", "typeVersion": 3, "nodeCategories": [ { "id": 9, "name": "Core Nodes" } ] }, { "id": 565, "icon": "fa:sticky-note", "name": "n8n-nodes-base.stickyNote", "codex": { "data": { "alias": [ "Comments", "Notes", "Sticky" ], "categories": [ "Core Nodes" ], "nodeVersion": "1.0", "codexVersion": "1.0", "subcategories": { "Core Nodes": [ "Helpers" ] } } }, "group": "[\"input\"]", "defaults": { "name": "Sticky Note", "color": "#FFD233" }, "iconData": { "icon": "sticky-note", "type": "icon" }, "displayName": "Sticky Note", "typeVersion": 1, "nodeCategories": [ { "id": 9, "name": "Core Nodes" } ] }, { "id": 840, "icon": "file:openAi.svg", "name": "n8n-nodes-base.openAi", "codex": { "data": { "alias": [ "ChatGPT", "DallE" ], "resources": { "primaryDocumentation": [ { "url": "https://docs.n8n.io/integrations/builtin/app-nodes/n8n-nodes-langchain.openai/" } ], "credentialDocumentation": [ { "url": "https://docs.n8n.io/integrations/builtin/credentials/openai/" } ] }, "categories": [ "Utility" ], "nodeVersion": "1.0", "codexVersion": "1.0" } }, "group": "[\"transform\"]", "defaults": { "name": "OpenAI" }, "iconData": { "type": "file", "fileBuffer": "data:image/svg+xml;base64,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" }, "displayName": "OpenAI", "typeVersion": 1, "nodeCategories": [ { "id": 7, "name": "Utility" } ] } ], "categories": [ { "id": 41, "name": "Ticket Management" }, { "id": 49, "name": "AI Summarization" } ], "image": [] } }