{ "workflow": { "id": 5968, "name": "Automate feature request collection & analysis from reviews to Jira with AI", "views": 420, "recentViews": 0, "totalViews": 420, "createdAt": "2025-07-13T19:02:31.573Z", "description": "*This workflow contains community nodes that are only compatible with the self-hosted version of n8n.*\n\nThis workflow automatically gathers and analyzes feature requests from multiple sources including support tickets, user forums, and feedback platforms to help prioritize product development. It saves you time by eliminating the need to manually monitor various channels and provides intelligent feature request analysis.\n\n## Overview\n\nThis workflow automatically scrapes support systems, user forums, social media, and feedback platforms to collect feature requests from customers. It uses Bright Data to access various platforms without being blocked and AI to intelligently categorize, prioritize, and analyze feature requests based on frequency and user impact.\n\n## Tools Used\n\n- **n8n**: The automation platform that orchestrates the workflow\n- **Bright Data**: For scraping support platforms and user forums without being blocked\n- **OpenAI**: AI agent for intelligent feature request categorization and analysis\n- **Google Sheets**: For storing feature requests and generating prioritization reports\n\n## How to Install\n\n1. **Import the Workflow**: Download the .json file and import it into your n8n instance\n2. **Configure Bright Data**: Add your Bright Data credentials to the MCP Client node\n3. **Set Up OpenAI**: Configure your OpenAI API credentials\n4. **Configure Google Sheets**: Connect your Google Sheets account and set up your feature request tracking spreadsheet\n5. **Customize**: Define feedback sources and feature request identification parameters\n\n## Use Cases\n\n- **Product Management**: Prioritize roadmap items based on customer demand\n- **Development Teams**: Understand which features users need most\n- **Customer Success**: Track and respond to feature requests proactively\n- **Strategy Teams**: Make data-driven decisions about product direction\n\n## Connect with Me\n\n- **Website**: https://www.nofluff.online\n- **YouTube**: https://www.youtube.com/@YaronBeen/videos\n- **LinkedIn**: https://www.linkedin.com/in/yaronbeen/\n- **Get Bright Data**: https://get.brightdata.com/1tndi4600b25 (Using this link supports my free workflows with a small commission)\n\n#n8n #automation #featurerequests #productmanagement #brightdata #webscraping #productdevelopment #n8nworkflow #workflow #nocode #roadmapping #customervoice #productinsights #featureanalysis #productfeedback #userresearch #productdata #featuretracking #productplanning #customerneeds #featurediscovery #productprioritization #featurebacklog #uservoice #productintelligence #developmentplanning #featuremonitoring #productdecisions #feedbackgathering #productautomation", "workflow": { "id": "FAL2gIZB1DbRSWZe", "meta": { "instanceId": "60046904b104f0f72b2629a9d88fe9f676be4035769f1f08dad1dd38a76b9480", "templateCredsSetupCompleted": true }, "name": "25 Gather Feature Requests", "tags": [], "nodes": [ { "id": "ea6c476a-1bd8-4fca-be69-95ae7103d0e1", "name": "πŸ”˜ Start Manual Execution", "type": "n8n-nodes-base.manualTrigger", "position": [ 0, 0 ], "parameters": {}, "typeVersion": 1 }, { "id": "30863bd5-2e0b-4f52-831f-43500fa124d1", "name": "πŸ–ŠοΈ Edit Target Site URL", "type": "n8n-nodes-base.set", "position": [ 200, 0 ], "parameters": { "options": {}, "assignments": { "assignments": [ { "id": "2e6b2a54-7505-418c-a429-4429e2a4535c", "name": "URL", "type": "string", "value": "https://www.trustpilot.com/review/clickup.com" } ] } }, "typeVersion": 3.4 }, { "id": "79e21868-a09d-4b05-b5ee-c96de87355bb", "name": "πŸ€– Scrape Reviews using Agent", "type": "@n8n/n8n-nodes-langchain.agent", "position": [ 440, 0 ], "parameters": { "text": "=Extract review text, title, date and username (if any) from the following url. Make sure to extract only those reviews that are asking for functionality for better user experiance.\n\nURL: {{ $json.URL }}", "options": {}, "promptType": "define", "hasOutputParser": true }, "typeVersion": 2 }, { "id": "93f540b0-8767-4fdb-8317-d86a56bd4a4b", "name": "🧩 Format Individual Reviews", "type": "n8n-nodes-base.code", "position": [ 860, 0 ], "parameters": { "jsCode": "// Get the array of reviews from the previous node's output\nconst reviews = items[0].json.output;\n\n// Return each review as a separate item so n8n can iterate over them\nreturn reviews.map(review => ({\n json: review\n}));\n" }, "typeVersion": 2 }, { "id": "a21702be-0720-4232-a283-ad2963ddd9ad", "name": "πŸ—‚οΈ Create Feature Ticket in Jira", "type": "n8n-nodes-base.jira", "position": [ 1040, 0 ], "parameters": { "project": { "__rl": true, "mode": "list", "value": "" }, "summary": "=Below are the feature requests from the users on trustpilot:\n\nTitle: {{ $json.title }}\nURL: {{ $json.url }}\nDate: {{ $json.date }}\nUsername: {{ $json.username }}\nFeature request: {{ $json.review_text }}", "issueType": { "__rl": true, "mode": "list", "value": "" }, "additionalFields": {} }, "typeVersion": 1 }, { "id": "5b761525-8484-4191-9206-ada550f0d494", "name": "🌐 Bright Data MCP Scraper", "type": "n8n-nodes-mcp.mcpClientTool", "position": [ 560, 260 ], "parameters": { "toolName": "scrape_as_markdown", "operation": "executeTool", "toolParameters": "={{ /*n8n-auto-generated-fromAI-override*/ $fromAI('Tool_Parameters', ``, 'json') }}" }, "credentials": { "mcpClientApi": { "id": "credential-id", "name": "mcpClientApi Credential" } }, "typeVersion": 1 }, { "id": "8374ad84-6d94-4957-b071-8bd0dcddd151", "name": "🧠 OpenAI Chat Model", "type": "@n8n/n8n-nodes-langchain.lmChatOpenAi", "position": [ 400, 260 ], "parameters": { "model": { "__rl": true, "mode": "list", "value": "gpt-4o-mini" }, "options": {} }, "credentials": { "openAiApi": { "id": "credential-id", "name": "openAiApi Credential" } }, "typeVersion": 1.2 }, { "id": "598209e8-3618-4c54-819a-27a862674742", "name": "Sticky Note", "type": "n8n-nodes-base.stickyNote", "position": [ -40, -980 ], "parameters": { "color": 5, "width": 380, "height": 1160, "content": "## 🧩 **Section 1: Start and Target Setup**\n\nπŸ“¦ **Nodes Combined**:\n\n* `πŸ”˜ Start Manual Execution`\n* `πŸ–ŠοΈ Edit Target Site URL`\n\n### πŸ” What Happens Here:\n\nThis section is where your workflow **begins** and gets the **input URL** of the review site.\n\n* βœ… **Manual Trigger**:\n Allows you to run this workflow by clicking β€œExecute Workflow.” Great for testing new URLs.\n\n* ✍️ **Edit Field**:\n You input the **URL of the review page**, such as:\n\n * `https://www.g2.com/products/clickup/reviews`\n * `https://www.trustpilot.com/review/clickup.com`\n\n### πŸ’‘ Beginner Tip:\n\nInstead of hardcoding URLs in code, this editable field makes it easy for **non-developers** to change input by just typing/pasting the review page.\n\n---\n\n" }, "typeVersion": 1 }, { "id": "77c6fff4-321b-4bea-893c-92da762d96b3", "name": "Sticky Note1", "type": "n8n-nodes-base.stickyNote", "position": [ 420, -1300 ], "parameters": { "color": 3, "width": 320, "height": 1480, "content": "## πŸ€– **Section 2: Scrape and Structure User Reviews**\n\nπŸ› οΈ **Core Nodes**:\n\n* `πŸ€– Scrape Reviews using Agent`\n* `🌐 Bright Data MCP Scraper`\n* `🧠 OpenAI Chat Model (Optional)`\n* `🧾 Parse Structured Agent Output`\n\n### πŸ” What Happens Here:\n\nThis section uses **AI + Bright Data** to fetch review content, extract important insights, and prepare structured output.\n\n* 🌐 **Agent Node**:\n Launches your custom scraper (via Bright Data MCP) to visit the site and collect reviews.\n\n* 🧾 **Output Parser**:\n Cleans up the output to return just the **structured review objects** like:\n\n ```json\n {\n \"title\": \"...\",\n \"username\": \"...\",\n \"review_text\": \"...\",\n \"date\": \"...\"\n }\n ```\n\n* 🧠 **(Optional AI Model)**:\n If used, this can:\n\n * Classify reviews into categories (e.g., UI issue, billing issue)\n * Summarize long reviews\n * Extract common themes or keywords\n\n### πŸ’‘ Beginner Tip:\n\nThis is where the **heavy lifting happens** β€” the agent goes out and scrapes the content **so you don’t have to copy-paste reviews manually.**\n\n---\n\n" }, "typeVersion": 1 }, { "id": "0e802510-132c-40ab-89c0-99c53e5b84ec", "name": "Sticky Note2", "type": "n8n-nodes-base.stickyNote", "position": [ 820, -1020 ], "parameters": { "color": 6, "width": 360, "height": 1200, "content": "## 🧾 **Section 3: Convert Reviews into Jira Tasks**\n\n🧩 **Final Nodes**:\n\n* `🧩 Format Individual Reviews` (Function Node)\n* `πŸ—‚οΈ Create Feature Ticket in Jira`\n\n### πŸ” What Happens Here:\n\nEach review gets **processed and pushed to Jira** as an individual ticket so your product team can track it.\n\n* πŸ”„ **Split Function Node**:\n Takes the list of 5+ reviews returned by the agent and **splits them one by one** so Jira receives **a single review per ticket**.\n\n* πŸ“‹ **Jira Node**:\n Sends the review content to **Jira Software**, creating a ticket like:\n\n * **Summary**: `\"Feature Request: Better Dashboard Customization\"`\n * **Description**: `\"James (Jul 24, 2024): 'It would be nice to see a simplified home screen and personalized dashboards.'\"`\n * **Priority**: Can be assigned based on keyword frequency or sentiment.\n\n### πŸ’‘ Beginner Tip:\n\nYou’re now **automatically turning feedback into action**, saving hours of reading and logging manually into Jira.\n\n---\n\n" }, "typeVersion": 1 }, { "id": "32241104-9e0f-4959-905b-598c1c24f59f", "name": "Sticky Note9", "type": "n8n-nodes-base.stickyNote", "position": [ -1820, -980 ], "parameters": { "color": 4, "width": 1300, "height": 320, "content": "=======================================\n WORKFLOW ASSISTANCE\n=======================================\nFor any questions or support, please contact:\n Yaron@nofluff.online\n\nExplore more tips and tutorials here:\n - YouTube: https://www.youtube.com/@YaronBeen/videos\n - LinkedIn: https://www.linkedin.com/in/yaronbeen/\n=======================================\n" }, "typeVersion": 1 }, { "id": "7ff8c929-3499-4bb8-85a6-263906eea08f", "name": "Sticky Note4", "type": "n8n-nodes-base.stickyNote", "position": [ -1820, -640 ], "parameters": { "color": 4, "width": 1289, "height": 2898, "content": "## 🌟 Workflow Title:\n\n# **πŸ“₯ Gather & Prioritize Feature Requests into Jira (Trustpilot)**\n\n\n*β€œAutomatically collect real user feedback and convert it into actionable Jira tasks using scraping and AI.”*\n\n---\n\n## 🧩 **Section 1: Start and Target Setup**\n\nπŸ“¦ **Nodes Combined**:\n\n* `πŸ”˜ Start Manual Execution`\n* `πŸ–ŠοΈ Edit Target Site URL`\n\n### πŸ” What Happens Here:\n\nThis section is where your workflow **begins** and gets the **input URL** of the review site.\n\n* βœ… **Manual Trigger**:\n Allows you to run this workflow by clicking β€œExecute Workflow.” Great for testing new URLs.\n\n* ✍️ **Edit Field**:\n You input the **URL of the review page**, such as:\n\n * `https://www.g2.com/products/clickup/reviews`\n * `https://www.trustpilot.com/review/clickup.com`\n\n### πŸ’‘ Beginner Tip:\n\nInstead of hardcoding URLs in code, this editable field makes it easy for **non-developers** to change input by just typing/pasting the review page.\n\n---\n\n## πŸ€– **Section 2: Scrape and Structure User Reviews**\n\nπŸ› οΈ **Core Nodes**:\n\n* `πŸ€– Scrape Reviews using Agent`\n* `🌐 Bright Data MCP Scraper`\n* `🧠 OpenAI Chat Model (Optional)`\n* `🧾 Parse Structured Agent Output`\n\n### πŸ” What Happens Here:\n\nThis section uses **AI + Bright Data** to fetch review content, extract important insights, and prepare structured output.\n\n* 🌐 **Agent Node**:\n Launches your custom scraper (via Bright Data MCP) to visit the site and collect reviews.\n\n* 🧾 **Output Parser**:\n Cleans up the output to return just the **structured review objects** like:\n\n ```json\n {\n \"title\": \"...\",\n \"username\": \"...\",\n \"review_text\": \"...\",\n \"date\": \"...\"\n }\n ```\n\n* 🧠 **(Optional AI Model)**:\n If used, this can:\n\n * Classify reviews into categories (e.g., UI issue, billing issue)\n * Summarize long reviews\n * Extract common themes or keywords\n\n### πŸ’‘ Beginner Tip:\n\nThis is where the **heavy lifting happens** β€” the agent goes out and scrapes the content **so you don’t have to copy-paste reviews manually.**\n\n---\n\n## 🧾 **Section 3: Convert Reviews into Jira Tasks**\n\n🧩 **Final Nodes**:\n\n* `🧩 Format Individual Reviews` (Function Node)\n* `πŸ—‚οΈ Create Feature Ticket in Jira`\n\n### πŸ” What Happens Here:\n\nEach review gets **processed and pushed to Jira** as an individual ticket so your product team can track it.\n\n* πŸ”„ **Split Function Node**:\n Takes the list of 5+ reviews returned by the agent and **splits them one by one** so Jira receives **a single review per ticket**.\n\n* πŸ“‹ **Jira Node**:\n Sends the review content to **Jira Software**, creating a ticket like:\n\n * **Summary**: `\"Feature Request: Better Dashboard Customization\"`\n * **Description**: `\"James (Jul 24, 2024): 'It would be nice to see a simplified home screen and personalized dashboards.'\"`\n * **Priority**: Can be assigned based on keyword frequency or sentiment.\n\n### πŸ’‘ Beginner Tip:\n\nYou’re now **automatically turning feedback into action**, saving hours of reading and logging manually into Jira.\n\n---\n\n## βœ… Why This Workflow is Powerful:\n\n| Benefit | Description |\n| ----------------------------- | -------------------------------------------------------------------- |\n| ⏱️ **Time-Saving** | No need to copy/paste from reviews β€” everything is automated. |\n| 🧠 **AI-Driven** | Optional summarization and categorization using OpenAI. |\n| πŸ“Š **Product Prioritization** | Focus on real user pain points based on what’s actually said online. |\n| πŸ’» **No Code Required** | All steps are configurable in n8n with drag-and-drop ease. |\n\n---\n\n" }, "typeVersion": 1 }, { "id": "f29c4e05-8305-45e8-81a9-01b0441e5438", "name": "Sticky Note5", "type": "n8n-nodes-base.stickyNote", "position": [ 1260, -1020 ], "parameters": { "color": 7, "width": 380, "height": 240, "content": "## I’ll receive a tiny commission if you join Bright Data through this linkβ€”thanks for fueling more free content!\n\n### https://get.brightdata.com/1tndi4600b25" }, "typeVersion": 1 }, { "id": "1267372e-f1e9-49cb-812d-985d0f73c56f", "name": "Auto-fixing Output Parser", "type": "@n8n/n8n-nodes-langchain.outputParserAutofixing", "position": [ 720, 260 ], "parameters": { "options": {} }, "typeVersion": 1 }, { "id": "83ca91a6-aae8-4c66-8265-016ddf461682", "name": "OpenAI Chat Model", "type": "@n8n/n8n-nodes-langchain.lmChatOpenAi", "position": [ 700, 480 ], "parameters": { "model": { "__rl": true, "mode": "list", "value": "gpt-4o-mini" }, "options": {} }, "credentials": { "openAiApi": { "id": "credential-id", "name": "openAiApi Credential" } }, "typeVersion": 1.2 }, { "id": "9a686cdb-d1bf-439a-85c1-984391421b37", "name": "Structured Output Parser", "type": "@n8n/n8n-nodes-langchain.outputParserStructured", "position": [ 860, 480 ], "parameters": { "jsonSchemaExample": "[\n {\n \"title\": \"Accessed blocked if you don't give in to their relentless demands for more money\",\n \"url\": \"https://www.trustpilot.com/reviews/68545e853e1c35a6c56f3cdf\",\n \"date\": \"2025-06-19\",\n \"username\": \"Sam Rimmer\",\n \"review_text\": \"Useful but limited during the free trial period, as soon as I paid it got worse and all I get now is messages saying I am being charged more for using a feature that wasn't kicked and appeared free. They are trying to charge me 4 times what I agreed to.\"\n },\n {\n \"title\": \"Sneaky thievery\",\n \"url\": \"https://www.trustpilot.com/reviews/6853a8b8f4a7682e23040c20\",\n \"date\": \"2025-06-19\",\n \"username\": \"Marisa Taylor\",\n \"review_text\": \"I was very excited to join ClickUp due to its features and the supposed flexibility. The package I bought was supposedly for 15 users. Long story short, when members were added to the package it was not made clear that additional seats would be automatically debited from my account - without warning.\"\n },\n {\n \"title\": \"Misleading Storage Limits, Buggy System, and Clueless Support\",\n \"url\": \"https://www.trustpilot.com/reviews/684add985445fa4b95152b78\",\n \"date\": \"2025-06-12\",\n \"username\": \"Dovid Kaleky\",\n \"review_text\": \"ClickUp talks a big game, but the actual experience is frustrating and unreliable. Here’s the real issue: The system claims I’ve used 80MB of file space, but I only have about 1MB of actual files. I even deleted a bunch... but despite being well under the supposed limit, ClickUp still acts like I’m maxed out.\"\n },\n {\n \"title\": \"Is it theft? ClickUp's \\\"downgrade\\\" money-taking\",\n \"url\": \"https://www.trustpilot.com/reviews/682a3f93cc1817e84578bfb5\",\n \"date\": \"2025-05-18\",\n \"username\": \"CMJP\",\n \"review_text\": \"ClickUp's \\\"downgrade\\\" policy looks very much like theft. As soon as you disable recurrent billing for an 'annual' plan, you lose all the time you prepaid for.\"\n },\n {\n \"title\": \"Lots of functionality, not intuitive\",\n \"url\": \"https://www.trustpilot.com/reviews/67fd967ce994c1648b704ffe\",\n \"date\": \"2025-04-15\",\n \"username\": \"James\",\n \"review_text\": \"Looks like there is a lot of functionality here, but I find the user experience to be a bit clunky. It would be nice to see a simplified home screen and much more personalized dashboards.\"\n }\n]\n" }, "typeVersion": 1.2 } ], "active": false, "pinData": {}, "settings": { "executionOrder": "v1" }, "versionId": "06c4d683-3f3f-4ec3-81e2-cd251c275e87", "connections": { "OpenAI Chat Model": { "ai_languageModel": [ [ { "node": "Auto-fixing Output Parser", "type": "ai_languageModel", "index": 0 } ] ] }, "🧠 OpenAI Chat Model": { "ai_languageModel": [ [ { "node": "πŸ€– Scrape Reviews using Agent", "type": "ai_languageModel", "index": 0 } ] ] }, "Structured Output Parser": { "ai_outputParser": [ [ { "node": "Auto-fixing Output Parser", "type": "ai_outputParser", "index": 0 } ] ] }, "Auto-fixing Output Parser": { "ai_outputParser": [ [ { "node": "πŸ€– Scrape Reviews using Agent", "type": "ai_outputParser", "index": 0 } ] ] }, "πŸ”˜ Start Manual Execution": { "main": [ [ { "node": "πŸ–ŠοΈ Edit Target Site URL", "type": "main", "index": 0 } ] ] }, "🌐 Bright Data MCP Scraper": { "ai_tool": [ [ { "node": "πŸ€– Scrape Reviews using Agent", "type": "ai_tool", "index": 0 } ] ] }, "πŸ–ŠοΈ Edit Target Site URL": { "main": [ [ { "node": "πŸ€– Scrape Reviews using Agent", "type": "main", "index": 0 } ] ] }, "🧩 Format Individual Reviews": { "main": [ [ { "node": "πŸ—‚οΈ Create Feature Ticket in Jira", "type": "main", "index": 0 } ] ] }, "πŸ€– Scrape Reviews using Agent": { "main": [ [ { "node": "🧩 Format Individual Reviews", "type": "main", "index": 0 } ] ] } } }, "lastUpdatedBy": 62, "workflowInfo": { "nodeCount": 16, "nodeTypes": { "n8n-nodes-base.set": { "count": 1 }, "n8n-nodes-base.code": { "count": 1 }, "n8n-nodes-base.jira": { "count": 1 }, "n8n-nodes-base.stickyNote": { "count": 6 }, "n8n-nodes-mcp.mcpClientTool": { "count": 1 }, "n8n-nodes-base.manualTrigger": { "count": 1 }, "@n8n/n8n-nodes-langchain.agent": { "count": 1 }, "@n8n/n8n-nodes-langchain.lmChatOpenAi": { "count": 2 }, "@n8n/n8n-nodes-langchain.outputParserAutofixing": { "count": 1 }, "@n8n/n8n-nodes-langchain.outputParserStructured": { "count": 1 } } }, "status": "published", "user": { "name": "Yaron Been", "username": "yaron-nofluff", "bio": "Building AI Agents and Automations | Growth Marketer | Entrepreneur | Book Author & Podcast Host\n\nIf you need any help with Automations, feel free to reach out via linkedin:\nhttps://www.linkedin.com/in/yaronbeen/\n\nAnd check out my Youtube channel:\nhttps://www.youtube.com/@YaronBeen/videos", "verified": true, "links": [ "https://www.nofluff.online/automation-services/" ], "avatar": "https://gravatar.com/avatar/a4e4dcaa1f76ff5266bbf80e8df86d22efda890474c68f7796e72fd82e3f2375?r=pg&d=retro&size=200" }, "nodes": [ { "id": 38, "icon": "fa:pen", "name": "n8n-nodes-base.set", "codex": { "data": { "alias": [ "Set", "JS", "JSON", "Filter", "Transform", "Map" ], "resources": { "generic": [ { "url": "https://n8n.io/blog/learn-to-automate-your-factorys-incident-reporting-a-step-by-step-guide/", "icon": "🏭", "label": "Learn to Automate Your Factory's Incident Reporting: A Step by Step Guide" }, { "url": "https://n8n.io/blog/2021-the-year-to-automate-the-new-you-with-n8n/", "icon": "β˜€οΈ", "label": "2021: The Year to Automate the New You with n8n" }, { "url": "https://n8n.io/blog/automatically-pulling-and-visualizing-data-with-n8n/", "icon": "πŸ“ˆ", "label": "Automatically pulling and visualizing data with n8n" }, { "url": "https://n8n.io/blog/database-monitoring-and-alerting-with-n8n/", "icon": "πŸ“‘", "label": "Database Monitoring and Alerting with n8n" }, { "url": "https://n8n.io/blog/automatically-adding-expense-receipts-to-google-sheets-with-telegram-mindee-twilio-and-n8n/", "icon": "🧾", "label": "Automatically Adding Expense Receipts to Google Sheets with Telegram, Mindee, Twilio, and n8n" }, { "url": "https://n8n.io/blog/no-code-ecommerce-workflow-automations/", "icon": "store", "label": "6 e-commerce workflows to power up your Shopify s" }, { "url": 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