{
  "workflow": {
    "id": 1840,
    "name": "Sync Zendesk tickets to your HubSpot contacts",
    "views": 1045,
    "recentViews": 0,
    "totalViews": 1045,
    "createdAt": "2022-12-23T10:44:33.089Z",
    "description": "This workflow automatically syncs your Zendesk tickets to your HubSpot contacts. Every 5 minutes, your HubSpot account collects all the newly modified data and updates it into your Zendesk account, updating the current tickets or creating new ones. \n\n## Prerequisites\n- Zendesk account and [Zendesk credentials](https://docs.n8n.io/integrations/builtin/credentials/zendesk/) \n- HubSpot account and [HubSpot credentials](https://docs.n8n.io/integrations/builtin/credentials/hubspot/) \n\n## How it works\n1. Cron node triggers the workflow every 5 minutes.\n2. Function Item node collects all the tickets received after the last execution timestamp.\n3. HubSpot node collects all the recently modified companies.\n4. Zendesk node checks all the Zendesk tickets associated with those companies.\n5. Merge by key node merges the Zendesk and Hubspot data related to those companies.\n6. If node splits the workflow conditionally, based on data received.\n7. If the company already exists in, Zendesk node updates organization’sdata.\n8. If the company does not exist yet, Zendesk node will create an organization.\n9. The Function Item node sets the new last execution timestamp.",
    "workflow": {
      "meta": {
        "instanceId": "237600ca44303ce91fa31ee72babcdc8493f55ee2c0e8aa2b78b3b4ce6f70bd9"
      },
      "nodes": [
        {
          "id": "60e3ee97-68cb-46ef-8a92-a9e8d1cdd45d",
          "name": "Add Zendesk company data to Hubspot data",
          "type": "n8n-nodes-base.merge",
          "position": [
            1120,
            320
          ],
          "parameters": {
            "mode": "mergeByKey",
            "propertyName1": "properties.name.value",
            "propertyName2": "name"
          },
          "typeVersion": 1
        },
        {
          "id": "d72c4307-c24c-494f-b5c2-57fd44ede5a5",
          "name": "Set new last execution timestamp",
          "type": "n8n-nodes-base.functionItem",
          "position": [
            1820,
            300
          ],
          "parameters": {
            "functionCode": "// Code here will run once per input item.\n// More info and help: https://docs.n8n.io/nodes/n8n-nodes-base.functionItem\n// Tip: You can use luxon for dates and $jmespath for querying JSON structures\n\n// Add a new field called 'myNewField' to the JSON of the item\nconst staticData = getWorkflowStaticData('global');\n\nstaticData.lastExecution = $item(0).$node[\"Get last execution timestamp\"].executionTimeStamp;\n\nreturn item;"
          },
          "executeOnce": true,
          "typeVersion": 1
        },
        {
          "id": "c10e7993-4cd4-4b79-9dce-66097d797b30",
          "name": "Get last execution timestamp",
          "type": "n8n-nodes-base.functionItem",
          "position": [
            400,
            300
          ],
          "parameters": {
            "functionCode": "// Code here will run once per input item.\n// More info and help: https://docs.n8n.io/nodes/n8n-nodes-base.functionItem\n// Tip: You can use luxon for dates and $jmespath for querying JSON structures\n\n// Add a new field called 'myNewField' to the JSON of the item\nconst staticData = getWorkflowStaticData('global');\n\nif(!staticData.lastExecution){\n  staticData.lastExecution = new Date();\n}\n\nitem.executionTimeStamp = new Date();\nitem.lastExecution = staticData.lastExecution;\n\n\nreturn item;"
          },
          "typeVersion": 1
        },
        {
          "id": "3c154d99-7984-4561-9fdf-60b0f705c5ee",
          "name": "Get modified companies",
          "type": "n8n-nodes-base.hubspot",
          "position": [
            620,
            300
          ],
          "parameters": {
            "filters": {
              "since": "={{ $json[\"lastExecution\"] }}"
            },
            "resource": "company",
            "operation": "getRecentlyModified",
            "authentication": "appToken"
          },
          "credentials": {
            "hubspotAppToken": {
              "id": "credential-id",
              "name": "hubspotAppToken Credential"
            }
          },
          "typeVersion": 1
        },
        {
          "id": "6f05aae1-731e-42cf-b403-baf5f86aa934",
          "name": "Get all Zendesk organisations",
          "type": "n8n-nodes-base.zendesk",
          "position": [
            880,
            420
          ],
          "parameters": {
            "resource": "organization",
            "operation": "getAll",
            "returnAll": true
          },
          "credentials": {
            "zendeskApi": {
              "id": "credential-id",
              "name": "zendeskApi Credential"
            }
          },
          "typeVersion": 1
        },
        {
          "id": "a8ae65dc-0c60-42cb-9996-26e84770e299",
          "name": "Company exists in Zendesk",
          "type": "n8n-nodes-base.if",
          "position": [
            1340,
            320
          ],
          "parameters": {
            "conditions": {
              "string": [
                {
                  "value1": "={{ $json[\"id\"] }}",
                  "operation": "isNotEmpty"
                }
              ]
            }
          },
          "typeVersion": 1
        },
        {
          "id": "a81ff688-8639-476d-8274-383e5ff51b97",
          "name": "Create organisation",
          "type": "n8n-nodes-base.zendesk",
          "position": [
            1600,
            400
          ],
          "parameters": {
            "name": "={{ $json[\"properties\"].name.value }}",
            "resource": "organization",
            "additionalFields": {
              "domain_names": "={{ $json[\"properties\"].domain.value }}"
            }
          },
          "credentials": {
            "zendeskApi": {
              "id": "credential-id",
              "name": "zendeskApi Credential"
            }
          },
          "typeVersion": 1
        },
        {
          "id": "fd2780b3-c5cc-4535-ba71-840b13578a07",
          "name": "Update organisation",
          "type": "n8n-nodes-base.zendesk",
          "position": [
            1600,
            200
          ],
          "parameters": {
            "id": "={{ $json[\"id\"] }}",
            "resource": "organization",
            "operation": "update",
            "updateFields": {
              "name": "={{ $json[\"properties\"].name.value }}",
              "domain_names": "={{ $json[\"properties\"].domain.value }}"
            }
          },
          "credentials": {
            "zendeskApi": {
              "id": "credential-id",
              "name": "zendeskApi Credential"
            }
          },
          "typeVersion": 1
        },
        {
          "id": "7f19e5ba-e973-4e6c-a2d0-a320ac314fa6",
          "name": "Every 5 minutes",
          "type": "n8n-nodes-base.cron",
          "position": [
            180,
            300
          ],
          "parameters": {
            "triggerTimes": {
              "item": [
                {
                  "mode": "everyX",
                  "unit": "minutes",
                  "value": 5
                }
              ]
            }
          },
          "typeVersion": 1
        }
      ],
      "connections": {
        "Every 5 minutes": {
          "main": [
            [
              {
                "node": "Get last execution timestamp",
                "type": "main",
                "index": 0
              }
            ]
          ]
        },
        "Create organisation": {
          "main": [
            [
              {
                "node": "Set new last execution timestamp",
                "type": "main",
                "index": 0
              }
            ]
          ]
        },
        "Update organisation": {
          "main": [
            [
              {
                "node": "Set new last execution timestamp",
                "type": "main",
                "index": 0
              }
            ]
          ]
        },
        "Get modified companies": {
          "main": [
            [
              {
                "node": "Get all Zendesk organisations",
                "type": "main",
                "index": 0
              },
              {
                "node": "Add Zendesk company data to Hubspot data",
                "type": "main",
                "index": 0
              }
            ]
          ]
        },
        "Company exists in Zendesk": {
          "main": [
            [
              {
                "node": "Update organisation",
                "type": "main",
                "index": 0
              }
            ],
            [
              {
                "node": "Create organisation",
                "type": "main",
                "index": 0
              }
            ]
          ]
        },
        "Get last execution timestamp": {
          "main": [
            [
              {
                "node": "Get modified companies",
                "type": "main",
                "index": 0
              }
            ]
          ]
        },
        "Get all Zendesk organisations": {
          "main": [
            [
              {
                "node": "Add Zendesk company data to Hubspot data",
                "type": "main",
                "index": 1
              }
            ]
          ]
        },
        "Add Zendesk company data to Hubspot data": {
          "main": [
            [
              {
                "node": "Company exists in Zendesk",
                "type": "main",
                "index": 0
              }
            ]
          ]
        }
      }
    },
    "lastUpdatedBy": 11,
    "workflowInfo": {
      "nodeCount": 9,
      "nodeTypes": {
        "n8n-nodes-base.if": {
          "count": 1
        },
        "n8n-nodes-base.cron": {
          "count": 1
        },
        "n8n-nodes-base.merge": {
          "count": 1
        },
        "n8n-nodes-base.hubspot": {
          "count": 1
        },
        "n8n-nodes-base.zendesk": {
          "count": 3
        },
        "n8n-nodes-base.functionItem": {
          "count": 2
        }
      }
    },
    "status": "published",
    "user": {
      "name": "n8n Team",
      "username": "n8n-team",
      "bio": "Meet the official n8n team. We specialize in building workflows that transform intricate tasks into seamless operations.",
      "verified": true,
      "links": [
        ""
      ],
      "avatar": "https://gravatar.com/avatar/b3d1a47322f05a8be3d2e7bad6a80c29161bd58b91e4762cbb3ac25e5d0db5a8?r=pg&d=retro&size=200"
    },
    "nodes": [
      {
        "id": 7,
        "icon": "fa:clock",
        "name": "n8n-nodes-base.cron",
        "codex": {
          "data": {
            "alias": [
              "Time",
              "Scheduler",
              "Polling",
              "Cron",
              "Interval"
            ],
            "details": "The Cron node uses Cron under the hood - a time-based job scheduler in Unix-like computer operating systems. Use this node when you want to trigger workflows periodically, especially in more complex scenarios like \"every Tuesday at 9 am\" or \"Weekdays\".",
            "resources": {
              "generic": [
                {
                  "url": "https://n8n.io/blog/2021-goals-level-up-your-vocabulary-with-vonage-and-n8n/",
                  "icon": "🎯",
                  "label": "2021 Goals: Level Up Your Vocabulary With Vonage and n8n"
                },
                {
                  "url": "https://n8n.io/blog/love-at-first-sight-ricardos-n8n-journey/",
                  "icon": "❤️",
                  "label": "Love at first sight: Ricardo’s n8n journey"
                },
                {
                  "url": "https://n8n.io/blog/2021-the-year-to-automate-the-new-you-with-n8n/",
                  "icon": "☀️",
                  "label": "2021: The Year to Automate the New You with n8n"
                },
                {
                  "url": "https://n8n.io/blog/why-business-process-automation-with-n8n-can-change-your-daily-life/",
                  "icon": "🧬",
                  "label": "Why business process automation with n8n can change your daily life"
                },
                {
                  "url": "https://n8n.io/blog/why-i-chose-n8n-over-zapier-in-2020/",
                  "icon": "😍",
                  "label": "Why I chose n8n over Zapier in 2020"
                },
                {
                  "url": "https://n8n.io/blog/how-to-host-virtual-coffee-breaks-with-n8n/",
                  "icon": "☕️",
                  "label": "How to host virtual coffee breaks with n8n"
                },
                {
                  "url": "https://n8n.io/blog/automatically-pulling-and-visualizing-data-with-n8n/",
                  "icon": "📈",
                  "label": "Automatically pulling and visualizing data with n8n"
                },
                {
                  "url": "https://n8n.io/blog/how-to-sync-data-between-two-systems/",
                  "icon": "🏬",
                  "label": "How to synchronize data between two systems (one-way vs. two-way sync"
                },
                {
                  "url": "https://n8n.io/blog/database-monitoring-and-alerting-with-n8n/",
                  "icon": "📡",
                  "label": "Database Monitoring and Alerting with n8n"
                },
                {
                  "url": "https://n8n.io/blog/automate-your-data-processing-pipeline-in-9-steps-with-n8n/",
                  "icon": "⚙️",
                  "label": "Automate your data processing pipeline in 9 steps"
                },
                {
                  "url": "https://n8n.io/blog/5-tasks-you-can-automate-with-notion-api/",
                  "icon": "⚡️",
                  "label": "5 tasks you can automate with the new Notion API "
                },
                {
                  "url": "https://n8n.io/blog/world-poetry-day-workflow/",
                  "icon": "📜",
                  "label": "Celebrating World Poetry Day with a daily poem in Telegram"
                },
                {
                  "url": "https://n8n.io/blog/automate-google-apps-for-productivity/",
                  "icon": "💡",
                  "label": "15 Google apps you can combine and automate to increase productivity"
                },
                {
                  "url": "https://n8n.io/blog/automate-designs-with-bannerbear-and-n8n/",
                  "icon": "🎨",
                  "label": "Automate Designs with Bannerbear and n8n"
                },
                {
                  "url": "https://n8n.io/blog/tracking-time-spent-in-meetings-with-google-calendar-twilio-and-n8n/",
                  "icon": "🗓",
                  "label": "Tracking Time Spent in Meetings With Google Calendar, Twilio, and n8n"
                },
                {
                  "url": "https://n8n.io/blog/creating-error-workflows-in-n8n/",
                  "icon": "🌪",
                  "label": "Creating Error Workflows in n8n"
                },
                {
                  "url": "https://n8n.io/blog/using-automation-to-boost-productivity-in-the-workplace/",
                  "icon": "💪",
                  "label": "Using Automation to Boost Productivity in the Workplace"
                },
                {
                  "url": "https://n8n.io/blog/why-this-product-manager-loves-workflow-automation-with-n8n/",
                  "icon": "🧠",
                  "label": "Why this Product Manager loves workflow automation with n8n"
                },
                {
                  "url": "https://n8n.io/blog/sending-automated-congratulations-with-google-sheets-twilio-and-n8n/",
                  "icon": "🙌",
                  "label": "Sending Automated Congratulations with Google Sheets, Twilio, and n8n "
                },
                {
                  "url": "https://n8n.io/blog/a-low-code-bitcoin-ticker-built-with-questdb-and-n8n-io/",
                  "icon": "📈",
                  "label": "A low-code bitcoin ticker built with QuestDB and n8n.io"
                },
                {
                  "url": "https://n8n.io/blog/benefits-of-automation-and-n8n-an-interview-with-hubspots-hugh-durkin/",
                  "icon": "🎖",
                  "label": "Benefits of automation and n8n: An interview with HubSpot's Hugh Durkin"
                },
                {
                  "url": "https://n8n.io/blog/creating-scheduled-text-affirmations-with-n8n/",
                  "icon": "🤟",
                  "label": "Creating scheduled text affirmations with n8n"
                },
                {
                  "url": "https://n8n.io/blog/how-goomer-automated-their-operations-with-over-200-n8n-workflows/",
                  "icon": "🛵",
                  "label": "How Goomer automated their operations with over 200 n8n workflows"
                }
              ],
              "primaryDocumentation": [
                {
                  "url": "https://docs.n8n.io/integrations/builtin/core-nodes/n8n-nodes-base.scheduletrigger/"
                }
              ]
            },
            "categories": [
              "Core Nodes"
            ],
            "nodeVersion": "1.0",
            "codexVersion": "1.0",
            "subcategories": {
              "Core Nodes": [
                "Flow"
              ]
            }
          }
        },
        "group": "[\"trigger\",\"schedule\"]",
        "defaults": {
          "name": "Cron",
          "color": "#29a568"
        },
        "iconData": {
          "icon": "clock",
          "type": "icon"
        },
        "displayName": "Cron",
        "typeVersion": 1,
        "nodeCategories": [
          {
            "id": 9,
            "name": "Core Nodes"
          }
        ]
      },
      {
        "id": 15,
        "icon": "fa:code",
        "name": "n8n-nodes-base.functionItem",
        "codex": {
          "data": {
            "alias": [
              "Javascript",
              "Code",
              "Custom Code",
              "JS"
            ],
            "resources": {
              "generic": [
                {
                  "url": "https://n8n.io/blog/how-uproc-scraped-a-multi-page-website-with-a-low-code-workflow/",
                  "icon": " 🕸️",
                  "label": "How uProc scraped a multi-page website with a low-code workflow"
                },
                {
                  "url": "https://n8n.io/blog/aws-workflow-automation/",
                  "label": "7 no-code workflow automations for Amazon Web Services"
                }
              ],
              "primaryDocumentation": [
                {
                  "url": "https://docs.n8n.io/integrations/builtin/core-nodes/n8n-nodes-base.code/"
                }
              ]
            },
            "categories": [
              "Development",
              "Core Nodes"
            ],
            "nodeVersion": "1.0",
            "codexVersion": "1.0",
            "subcategories": {
              "Core Nodes": [
                "Data Transformation"
              ]
            }
          }
        },
        "group": "[\"transform\"]",
        "defaults": {
          "name": "Function Item",
          "color": "#ddbb33"
        },
        "iconData": {
          "icon": "code",
          "type": "icon"
        },
        "displayName": "Function Item",
        "typeVersion": 1,
        "nodeCategories": [
          {
            "id": 5,
            "name": "Development"
          },
          {
            "id": 9,
            "name": "Core Nodes"
          }
        ]
      },
      {
        "id": 20,
        "icon": "fa:map-signs",
        "name": "n8n-nodes-base.if",
        "codex": {
          "data": {
            "alias": [
              "Router",
              "Filter",
              "Condition",
              "Logic",
              "Boolean",
              "Branch"
            ],
            "details": "The IF node can be used to implement binary conditional logic in your workflow. You can set up one-to-many conditions to evaluate each item of data being inputted into the node. That data will either evaluate to TRUE or FALSE and route out of the node accordingly.\n\nThis node has multiple types of conditions: Bool, String, Number, and Date & Time.",
            "resources": {
              "generic": [
                {
                  "url": "https://n8n.io/blog/learn-to-automate-your-factorys-incident-reporting-a-step-by-step-guide/",
                  "icon": "🏭",
                  "label": "Learn to Automate Your Factory's Incident Reporting: A Step by Step Guide"
                },
                {
                  "url": "https://n8n.io/blog/2021-the-year-to-automate-the-new-you-with-n8n/",
                  "icon": "☀️",
                  "label": "2021: The Year to Automate the New You with n8n"
                },
                {
                  "url": "https://n8n.io/blog/why-business-process-automation-with-n8n-can-change-your-daily-life/",
                  "icon": "🧬",
                  "label": "Why business process automation with n8n can change your daily life"
                },
                {
                  "url": "https://n8n.io/blog/create-a-toxic-language-detector-for-telegram/",
                  "icon": "🤬",
                  "label": "Create a toxic language detector for Telegram in 4 step"
                },
                {
                  "url": "https://n8n.io/blog/no-code-ecommerce-workflow-automations/",
                  "icon": "store",
                  "label": "6 e-commerce workflows to power up your Shopify s"
                },
                {
                  "url": "https://n8n.io/blog/how-to-build-a-low-code-self-hosted-url-shortener/",
                  "icon": "🔗",
                  "label": "How to build a low-code, self-hosted URL shortener in 3 steps"
                },
                {
                  "url": "https://n8n.io/blog/automate-your-data-processing-pipeline-in-9-steps-with-n8n/",
                  "icon": "⚙️",
                  "label": "Automate your data processing pipeline in 9 steps"
                },
                {
                  "url": "https://n8n.io/blog/how-to-get-started-with-crm-automation-and-no-code-workflow-ideas/",
                  "icon": "👥",
                  "label": "How to get started with CRM automation (with 3 no-code workflow ideas"
                },
                {
                  "url": "https://n8n.io/blog/5-tasks-you-can-automate-with-notion-api/",
                  "icon": "⚡️",
                  "label": "5 tasks you can automate with the new Notion API "
                },
                {
                  "url": "https://n8n.io/blog/automate-google-apps-for-productivity/",
                  "icon": "💡",
                  "label": "15 Google apps you can combine and automate to increase productivity"
                },
                {
                  "url": "https://n8n.io/blog/automation-for-maintainers-of-open-source-projects/",
                  "icon": "🏷️",
                  "label": "How to automatically manage contributions to open-source projects"
                },
                {
                  "url": "https://n8n.io/blog/how-uproc-scraped-a-multi-page-website-with-a-low-code-workflow/",
                  "icon": " 🕸️",
                  "label": "How uProc scraped a multi-page website with a low-code workflow"
                },
                {
                  "url": "https://n8n.io/blog/5-workflow-automations-for-mattermost-that-we-love-at-n8n/",
                  "icon": "🤖",
                  "label": "5 workflow automations for Mattermost that we love at n8n"
                },
                {
                  "url": "https://n8n.io/blog/why-this-product-manager-loves-workflow-automation-with-n8n/",
                  "icon": "🧠",
                  "label": "Why this Product Manager loves workflow automation with n8n"
                },
                {
                  "url": "https://n8n.io/blog/sending-automated-congratulations-with-google-sheets-twilio-and-n8n/",
                  "icon": "🙌",
                  "label": "Sending Automated Congratulations with Google Sheets, Twilio, and n8n "
                },
                {
                  "url": "https://n8n.io/blog/how-to-set-up-a-ci-cd-pipeline-with-no-code/",
                  "icon": "🎡",
                  "label": "How to set up a no-code CI/CD pipeline with GitHub and TravisCI"
                },
                {
                  "url": "https://n8n.io/blog/benefits-of-automation-and-n8n-an-interview-with-hubspots-hugh-durkin/",
                  "icon": "🎖",
                  "label": "Benefits of automation and n8n: An interview with HubSpot's Hugh Durkin"
                },
                {
                  "url": "https://n8n.io/blog/aws-workflow-automation/",
                  "label": "7 no-code workflow automations for Amazon Web Services"
                }
              ],
              "primaryDocumentation": [
                {
                  "url": "https://docs.n8n.io/integrations/builtin/core-nodes/n8n-nodes-base.if/"
                }
              ]
            },
            "categories": [
              "Core Nodes"
            ],
            "nodeVersion": "1.0",
            "codexVersion": "1.0",
            "subcategories": {
              "Core Nodes": [
                "Flow"
              ]
            }
          }
        },
        "group": "[\"transform\"]",
        "defaults": {
          "name": "If",
          "color": "#408000"
        },
        "iconData": {
          "icon": "map-signs",
          "type": "icon"
        },
        "displayName": "If",
        "typeVersion": 2,
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