{"workflow":{"id":14136,"name":"Send AI-parsed restaurant orders and status updates via Telegram and Google Sheets","views":57,"recentViews":3,"totalViews":57,"createdAt":"2026-03-18T09:31:50.777Z","description":"# 🍕 AI-Powered Restaurant Order & Notification System\n### **A Complete n8n Workflow for Automated Ordering and Customer Updates**\n\nThis professional n8n workflow provides an end-to-end solution for small restaurants. It includes a **Telegram Customer Bot** for placing orders and an **Automated Notification System** that updates customers via Google Sheets.\n\n---\n\n## 📖 Description\n\nThis system eliminates the need for manual order taking and status updates. It features:\n\n1. **AI Order Bot:** Customers chat with a Telegram bot to view the menu and place orders. An AI agent (Claude Haiku) parses natural language (e.g., \"2 pizza + 1 coke\") into structured data.\n2. **Order Management:** Orders are saved automatically to Google Sheets for staff to manage.\n3. **Real-Time Notifications:** As staff change the status in the sheet (e.g., to *Preparing* or *Ready*), n8n instantly notifies the customer via Telegram.\n\n### **Key Bot Commands**\n\n| Command | Description |\n| :--- | :--- |\n| `/start` | Welcome message and instructions |\n| `/menu` | View today's food and drink offerings |\n| `/help` | See all available commands |\n| `STATUS [Queue #]` | Check the live status of an order |\n| `CANCEL [Queue #]` | Cancel an order (only if Pending) |\n| `/myorders` | View your last 5 orders |\n\n---\n\n## 🛠 Setup Requirements\n\n### **1. Google Sheets Configuration**\n\nYour spreadsheet acts as your **Admin Dashboard**. Ensure Row 1 has these exact headers in order:\n\n| Column | Header Name | Description |\n| :---: | :--- | :--- |\n| A | `Queue Number` | Auto-generated by the bot (e.g., #4582) |\n| B | `Chat ID` | Customer's Telegram ID — captured automatically |\n| C | `Name` | Customer's first name |\n| D | `Order` | Items ordered — parsed and cleaned by AI |\n| E | `Status` | Dropdown: **Pending**, **Preparing**, **Ready**, **Completed**, **Cancelled** |\n| F | `Order Time` | Timestamp of when the order was placed |\n| G | `Order Date` | Date of the order |\n| H | `Last Status Sent` | *Internal:* Tracks last notification sent to prevent duplicates |\n\n> **⚠️ Important:** Set up a **Data Validation dropdown** on column E with the values: `Pending`, `Preparing`, `Ready`, `Completed`, `Cancelled`. This is how staff update order status.\n\n> **⚠️ Important:** In the **Read All Rows** node, go to **Options → Output Row Number** and ensure it is **enabled**. The workflow uses `row_number` to write back to the correct cell.\n\n---\n\n### **2. n8n Credential Configuration**\n\nYou need 3 credentials set up in n8n before activating:\n\n| Credential Type | Where Used | Notes |\n| :--- | :--- | :--- |\n| **Anthropic API** | Claude Haiku node | Required for AI order parsing |\n| **Google Sheets OAuth2 API** | All Google Sheets nodes | Connect your Google account |\n| **Telegram Bot API** | All Telegram nodes | Use your bot token from @BotFather |\n\n**Steps:**\n1. Go to **n8n → Settings → Credentials → Add Credential**\n2. Add each credential type above\n3. After importing the workflow, open each node and select the correct credential\n\n---\n\n### **3. Workflow Import Steps**\n\n1. Copy the workflow JSON\n2. In n8n, click **+** → **Import from JSON** → Paste and confirm\n3. Connect all credentials in each node\n4. Ensure **Output Row Number** is enabled in `Read All Rows` node options\n5. Pre-fill column H (`Last Status Sent`) with the current Status for all existing rows to prevent old rows from firing notifications on first run\n6. Turn the workflow **Active**\n\n---\n\n## 🏗 How It Works\n\n### **Phase 1: The Customer Bot (Workflow 1)**\n\n```\nCustomer texts bot\n       ↓\nRoute Message — detects command type\n       ↓\n┌─────────────────────────────────────┐\n│ /start    → Welcome message         │\n│ /help     → Help guide              │\n│ /menu     → Today's menu            │\n│ /myorders → Last 5 orders           │\n│ STATUS    → Live order status       │\n│ CANCEL    → Cancel if Pending only  │\n│ [order]   → AI parses → saves       │\n└─────────────────────────────────────┘\n       ↓\nOrder saved to Google Sheet (Status = Pending)\nCustomer receives queue number + wait time\n```\n\n### **Phase 2: The Staff Notification System (Workflow 2)**\n\n```\nEvery 1 minute — Schedule Trigger fires\n       ↓\nRead ALL rows from Google Sheet\n       ↓\nFor EACH row independently (runOnceForEachItem):\n  - Skip if no Queue Number or Chat ID\n  - Skip if Status = Pending\n  - Skip if Status = Last Status Sent (already notified)\n  - ✅ Send notification if Status changed\n       ↓\nSend Telegram message to that customer only\n       ↓\nWrite new Status into column H (Last Status Sent)\n→ Prevents duplicate notification next minute\n```\n\n### **Status Flow & Customer Messages**\n\n| Staff sets Status to | Customer receives |\n| :--- | :--- |\n| `Preparing` | 👨‍🍳 *\"Your order is being Prepared! We'll notify you when it's ready.\"* |\n| `Ready` | 🍕 *\"Your order is READY for collection! Please collect from the counter.\"* |\n| `Completed` | ✅ *\"Order marked as Completed. Thank you for dining with us!\"* |\n| `Cancelled` | ❌ *\"Your order has been Cancelled. We apologise for the inconvenience.\"* |\n\n---\n\n## 🔒 Order Cancellation Rules\n\nCustomers can only cancel orders in **Pending** status. All other states are protected:\n\n| Current Status | Customer tries CANCEL | Response |\n| :--- | :--- | :--- |\n| Pending | `CANCEL 1234` | ✅ Cancelled successfully |\n| Preparing | `CANCEL 1234` | ⚠️ Cannot cancel — being prepared |\n| Ready | `CANCEL 1234` | ⚠️ Already ready — please collect |\n| Completed | `CANCEL 1234` | ⚠️ Already completed |\n| Cancelled | `CANCEL 1234` | ⚠️ Already cancelled |\n| Someone else's order | `CANCEL 1234` | ❌ You can only cancel your own orders |\n\n---\n\n## 📦 Required Credentials Summary\n\n| Credential | Provider | Free Tier |\n| :--- | :--- | :--- |\n| **Anthropic API** | anthropic.com | Paid — ~$5 minimum deposit |\n| **Google Sheets OAuth2 API** | Google Cloud Console | Free |\n| **Google Sheets Trigger OAuth2 API** | Google Cloud Console | Free |\n| **Telegram Bot API** | @BotFather on Telegram | Free forever |\n\n---\n\n## 🧪 Test Scenarios\n\nRun these in order to verify the full system:\n\n1. `/start` → Should receive welcome message\n2. `/menu` → Should see the menu with prices\n3. Type `2 pizza + 1 coke` → Should get queue number\n4. `STATUS [queue]` → Should show ⏳ Pending\n5. In sheet: change Status to `Preparing` → Within 1 min, customer gets 👨‍🍳 message\n6. In sheet: change Status to `Ready` → Customer gets 🍕 message\n7. `STATUS [queue]` → Should now show 🍕 Ready\n8. `CANCEL [queue]` → Should say \"already ready, please collect\"\n9. In sheet: change Status to `Completed` → Customer gets ✅ message\n10. `/myorders` → Should show order history with final status\n\n---\n\n## ⚠️ Known Limitations\n\n- **Notification delay:** Up to 1 minute between staff updating the sheet and customer receiving the message (due to polling interval)\n- **Column H required:** The `Last Status Sent` column must exist in your sheet. Without it, every row will fire a notification on every poll\n- **Anthropic API cost:** Claude Haiku is not free — very low cost (~$0.25 per million tokens) but requires a funded account\n- **Google Sheets trigger limitation:** The Google Sheets Trigger cannot detect which specific row changed, which is why a Schedule Trigger with row comparison is used instead\n\n---\n\n## 🗂 File Structure\n\n```\nrestaurant_WITH_STICKIES.json   — Complete workflow (W1 + W2) with sticky notes\nrestaurant_workflow_docs.md     — This documentation file\n```\n\n---\n\n*Built with n8n • Claude Haiku AI • Google Sheets • Telegram Bot API*","workflow":{"meta":{"instanceId":"18dd7b5b2a819da255b0592c0c20c9327ca21e0c36c31033c172c57edf46fb54","templateCredsSetupCompleted":true},"nodes":[{"id":"b7299a4b-43b0-4f92-bad4-fb1dfa8bb206","name":"Customer Bot Listener","type":"n8n-nodes-base.telegramTrigger","position":[7040,3552],"webhookId":"new-restaurant-customer-webhook","parameters":{"updates":["message"],"additionalFields":{}},"typeVersion":1.1},{"id":"e492c4f7-a371-40fb-9d0d-b6f17f2fc063","name":"Route Message","type":"n8n-nodes-base.code","position":[7296,3552],"parameters":{"jsCode":"\nconst msg = $input.first().json;\nconst text = (msg.message?.text || msg.text || '').trim();\nconst chatId = msg.message?.chat?.id || msg.chat?.id || '';\nconst firstName = msg.message?.from?.first_name || msg.from?.first_name || 'Customer';\nconst upper = text.toUpperCase();\nconst statusMatch  = upper.match(/^STATUS\\s+(\\d+)/);\nconst cancelMatch  = upper.match(/^CANCEL\\s+(\\d+)/);\nconst startMatch   = upper.match(/^\\/START/);\nconst helpMatch    = upper.match(/^\\/HELP|^HELP/);\nconst menuMatch    = upper.match(/^\\/MENU|^MENU/);\nconst myorderMatch = upper.match(/^\\/MYORDERS|^MYORDERS/);\nlet route = 'order';\nif (statusMatch)   route = 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Welcome","type":"n8n-nodes-base.telegram","position":[8144,3152],"webhookId":"welcome-new-01","parameters":{"text":"=👋 Welcome *{{ $('Route Message').first().json.first_name }}*\\!\n\nI am the 🍕 *Restaurant Order Bot*\n\nJust type your order to get started:\n_\"2 Margherita pizza \\+ 1 Coke\"_\n\n📋 *Your Commands:*\n• /menu — see today's menu\n• STATUS 1234 — check your order\n• CANCEL 1234 — cancel \\(Pending orders only\\)\n• /myorders — your recent orders\n• /help — all commands\n\n_Orders are managed by staff via their dashboard_","chatId":"={{ $('Route Message').first().json.chat_id }}","additionalFields":{"parse_mode":"Markdown"}},"typeVersion":1.2},{"id":"0f8cb239-b193-44a2-aaea-71cf82027ca8","name":"Send Help","type":"n8n-nodes-base.telegram","position":[8144,3312],"webhookId":"help-new-01","parameters":{"text":"=📖 *How to use this bot:*\n\n*Place an order:*\nJust type what you want\n_Example: 2 pizza \\+ 1 coke_\n\n*Check your order status:*\nSTATUS 1234\n\n*Cancel your order \\(Pending only\\):*\nCANCEL 1234\n\n*/menu* — see today's menu\n*/myorders* — your last 5 orders\n\n_You will be automatically notified when your order status changes\\!_","chatId":"={{ $('Route Message').first().json.chat_id }}","additionalFields":{"parse_mode":"Markdown"}},"typeVersion":1.2},{"id":"57c9c3eb-27c1-47d1-89fc-8d1a662f06c6","name":"AI Parse Order","type":"@n8n/n8n-nodes-langchain.agent","position":[8144,3504],"parameters":{"text":"=You are a restaurant order parser.\n\nParse this message and return ONLY raw JSON, single line, no markdown.\n\nFormat: {\"items\":\"clean readable order summary\",\"valid\":true}\n\nIf it is a food/drink order → valid: true, clean up the items text nicely\nIf it is NOT a food order (random text, commands, questions etc) → valid: false\n\nMessage: {{ $('Route Message').first().json.text }}\n\nReturn JSON only. Nothing else.","options":{"systemMessage":"Restaurant order parser. Return raw JSON only. Single line. No markdown."},"promptType":"define"},"typeVersion":3.1},{"id":"969199f6-771c-4662-a5a4-dd223ed9798b","name":"Claude Haiku","type":"@n8n/n8n-nodes-langchain.lmChatAnthropic","position":[8032,3680],"parameters":{"model":{"__rl":true,"mode":"list","value":"claude-haiku-4-5-20251001","cachedResultName":"Claude Haiku 4.5"},"options":{}},"typeVersion":1.3},{"id":"9660e8dd-aacd-418d-b941-f9caecccbc94","name":"Build Order Response","type":"n8n-nodes-base.code","position":[8448,3504],"parameters":{"jsCode":"\nconst aiRaw = $input.first().json.output || '';\nconst prev = $('Route Message').first().json;\nlet p = null;\ntry { p = JSON.parse(aiRaw.trim()); } catch(e) {}\nif (!p) { try { const m = aiRaw.match(/\\{[\\s\\S]*\\}/); if(m) p = JSON.parse(m[0]); } catch(e) {} }\nif (!p) { p = { items: prev.text, valid: true }; }\nif (!p.valid) {\n  return [{ json: {\n    chat_id: prev.chat_id,\n    reply: \"Sorry, I didn't understand that as a food order! 🤔\\n\\nType your order like:\\n\\\"2 Margherita pizza + 1 Coke\\\"\\n\\nType /menu to see what we offer\\nType /help for all commands.\",\n    is_order: false\n  }}];\n}\nconst queueNum = Math.floor(Date.now() / 1000) % 9000 + 1000;\nconst waitMins = 10 + Math.floor(Math.random() * 10);\nconst now = new Date();\nconst reply = `✅ Order received!\\n\\n📋 Order: ${p.items}\\n🔢 Queue: #${queueNum}\\n⏱️ Wait: ~${waitMins} mins\\n\\nYou'll be notified automatically when ready!\\n\\nCheck anytime: STATUS ${queueNum}\\nTo cancel: CANCEL ${queueNum}`;\nreturn [{ json: {\n  chat_id: prev.chat_id, first_name: prev.first_name, reply,\n  is_order: true, queue_number: queueNum,\n  parsed_order: p.items,\n  wait_mins: waitMins, status: 'Pending',\n  order_time: now.toISOString(), order_date: now.toLocaleDateString('en-IN')\n}}];\n"},"typeVersion":2},{"id":"9d2a106c-6e29-4ee3-85ff-97a31610581e","name":"Save Order","type":"n8n-nodes-base.googleSheets","position":[8624,3504],"parameters":{"columns":{"value":{"Name":"={{ $json.first_name 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'Completed') {\n  return [{ json: { chat_id: chatId, reply: `⚠️ Order #${queueNum} is already *Completed*.\\n\\n📋 Order: ${orderItems}\\n\\nCompleted orders cannot be cancelled.`, can_cancel: false }}];\n}\nif (currentStatus === 'Cancelled') {\n  return [{ json: { chat_id: chatId, reply: `⚠️ Order #${queueNum} is already *Cancelled*.`, can_cancel: false }}];\n}\nif (currentStatus === 'Ready') {\n  return [{ json: { chat_id: chatId, reply: `⚠️ Order #${queueNum} is *Ready for collection*!\\n\\n📋 Order: ${orderItems}\\n\\nPlease collect your order from the counter 😊`, can_cancel: false }}];\n}\nif (currentStatus === 'Preparing') {\n  return [{ json: { chat_id: chatId, reply: `⚠️ Order #${queueNum} is currently being *Prepared*.\\n\\n📋 Order: ${orderItems}\\n\\nUnfortunately it cannot be cancelled at this stage.`, can_cancel: false }}];\n}\nreturn [{ json: {\n  chat_id: chatId,\n  reply: `✅ Order #${queueNum} has been *cancelled*.\\n\\n📋 Order: ${orderItems}\\n\\nWe're sorry for any inconvenience.`,\n  can_cancel: true, queue_number: String(queueNum), order_items: orderItems\n}}];\n"},"typeVersion":2},{"id":"cdd711a0-62c7-4502-bf33-0bc8a153d279","name":"Can Cancel?","type":"n8n-nodes-base.if","position":[8624,3792],"parameters":{"options":{},"conditions":{"options":{"version":1,"leftValue":"","caseSensitive":true,"typeValidation":"strict"},"combinator":"and","conditions":[{"id":"cc1","operator":{"type":"boolean","operation":"equals","rightType":"boolean"},"leftValue":"={{ $json.can_cancel }}","rightValue":true}]}},"typeVersion":2.1},{"id":"20d2f37c-e3f2-4287-99d3-e9455c6f5ad2","name":"Mark as Cancelled","type":"n8n-nodes-base.googleSheets","position":[8864,3712],"parameters":{"columns":{"value":{"Status":"=Cancelled","Queue Number":"={{ $('Validate Cancel').first().json.queue_number }}"},"schema":[{"id":"Queue Number","type":"string","display":true,"required":false,"displayName":"Queue Number","defaultMatch":true,"canBeUsedToMatch":true},{"id":"Status","type":"string","display":true,"required":false,"displayName":"Status","defaultMatch":false,"canBeUsedToMatch":false}],"mappingMode":"defineBelow","matchingColumns":["Queue Number"]},"options":{},"operation":"update","sheetName":{"__rl":true,"mode":"list","value":"gid=0","cachedResultUrl":"https://docs.google.com/spreadsheets/d/1_XaI7z844arJWhzMN2MbD6kFzHoK6yUvsY1OyE10ebM/edit#gid=0","cachedResultName":"Sheet1"},"documentId":{"__rl":true,"mode":"list","value":"1_XaI7z844arJWhzMN2MbD6kFzHoK6yUvsY1OyE10ebM","cachedResultUrl":"https://docs.google.com/spreadsheets/d/1_XaI7z844arJWhzMN2MbD6kFzHoK6yUvsY1OyE10ebM/edit?usp=drivesdk","cachedResultName":"Restaurant Orders"}},"typeVersion":4.5},{"id":"49a0e6bc-c4dc-4e81-ae52-f842ba6a3e5c","name":"Send Cancel Reply","type":"n8n-nodes-base.telegram","position":[8864,3920],"webhookId":"cancel-reply-new-01","parameters":{"text":"={{ $('Validate Cancel').first().json.reply }}","chatId":"={{ $('Validate Cancel').first().json.chat_id }}","additionalFields":{"parse_mode":"Markdown"}},"typeVersion":1.2},{"id":"0922b378-6b25-4657-8f07-5d6966d7fd74","name":"Find Order Status","type":"n8n-nodes-base.googleSheets","position":[8144,4032],"parameters":{"options":{"returnFirstMatch":true},"filtersUI":{"values":[{"lookupValue":"={{ $json.queue_match }}","lookupColumn":"Queue Number"}]},"sheetName":{"__rl":true,"mode":"list","value":"gid=0","cachedResultUrl":"https://docs.google.com/spreadsheets/d/1_XaI7z844arJWhzMN2MbD6kFzHoK6yUvsY1OyE10ebM/edit#gid=0","cachedResultName":"Sheet1"},"documentId":{"__rl":true,"mode":"list","value":"1_XaI7z844arJWhzMN2MbD6kFzHoK6yUvsY1OyE10ebM","cachedResultUrl":"https://docs.google.com/spreadsheets/d/1_XaI7z844arJWhzMN2MbD6kFzHoK6yUvsY1OyE10ebM/edit?usp=drivesdk","cachedResultName":"Restaurant Orders"}},"typeVersion":4.5},{"id":"f2a8feb2-7bcd-4df2-b10b-ef6dc8dd1cf6","name":"Build Status Reply","type":"n8n-nodes-base.code","position":[8384,4032],"parameters":{"jsCode":"\nconst routeData = $('Route Message').first().json;\nconst orderRow = $input.first().json;\nconst queueNum = routeData.queue_match;\nconst hasData = orderRow && (orderRow['Queue Number'] || orderRow['Order']);\nif (!hasData) {\n  return [{ json: { chat_id: String(routeData.chat_id), reply: `❌ Order #${queueNum} not found.\\n\\nPlease check the queue number and try again.` } }];\n}\nconst status = orderRow['Status'] || 'Unknown';\nconst orderItems = orderRow['Order'] || 'Unknown order';\nconst name = orderRow['Name'] || '';\nconst orderTime = orderRow['Order Time'] || '';\nconst emojiMap = { 'Completed': '✅', 'Cancelled': '❌', 'Pending': '⏳', 'Ready': '🍕', 'Preparing': '👨‍🍳' };\nconst emoji = emojiMap[status] || '📋';\nlet timeStr = '';\nif (orderTime) {\n  try {\n    const d = new Date(orderTime);\n    timeStr = `\\n🕐 Ordered: ${d.toLocaleTimeString('en-IN', {hour:'2-digit', minute:'2-digit'})}`;\n  } catch(e) {}\n}\nconst reply = `${emoji} *Order #${queueNum}*\\n\\n📋 Order: ${orderItems}\\n📊 Status: *${status}*${timeStr}${name ? '\\n👤 Name: ' + name : ''}`;\nreturn [{ json: { chat_id: String(routeData.chat_id), reply } }];\n"},"typeVersion":2},{"id":"63503809-fd44-4f47-9e30-4d925f834750","name":"Send Status","type":"n8n-nodes-base.telegram","position":[8624,4032],"webhookId":"status-new-01","parameters":{"text":"={{ $json.reply }}","chatId":"={{ $json.chat_id }}","additionalFields":{"parse_mode":"Markdown"}},"typeVersion":1.2},{"id":"e57c63eb-94ba-48e9-922f-fb1f3a73b23e","name":"Send Menu","type":"n8n-nodes-base.telegram","position":[8144,4240],"webhookId":"menu-new-01","parameters":{"text":"=🍕 *Today's Menu*\n\n*Pizza*\n• Margherita — ₹299\n• Pepperoni — ₹349\n• Veggie Supreme — ₹329\n\n*Burgers*\n• Classic Beef — ₹249\n• Chicken Crispy — ₹229\n• Veggie Delight — ₹199\n\n*Drinks*\n• Coke / Pepsi — ₹79\n• Fresh Juice — ₹99\n• Water — ₹29\n\n_Just type your order to place it\\!_","chatId":"={{ $('Route Message').first().json.chat_id }}","additionalFields":{"parse_mode":"Markdown"}},"typeVersion":1.2},{"id":"ace66359-2499-4716-8405-85252b0e51c4","name":"Read All Orders","type":"n8n-nodes-base.googleSheets","position":[8144,4400],"parameters":{"options":{},"sheetName":{"__rl":true,"mode":"list","value":"gid=0","cachedResultUrl":"https://docs.google.com/spreadsheets/d/1_XaI7z844arJWhzMN2MbD6kFzHoK6yUvsY1OyE10ebM/edit#gid=0","cachedResultName":"Sheet1"},"documentId":{"__rl":true,"mode":"list","value":"1_XaI7z844arJWhzMN2MbD6kFzHoK6yUvsY1OyE10ebM","cachedResultUrl":"https://docs.google.com/spreadsheets/d/1_XaI7z844arJWhzMN2MbD6kFzHoK6yUvsY1OyE10ebM/edit?usp=drivesdk","cachedResultName":"Restaurant Orders"}},"typeVersion":4.5},{"id":"45aadc39-9aae-4166-b100-76924bcb09b4","name":"Build My Orders","type":"n8n-nodes-base.code","position":[8384,4400],"parameters":{"jsCode":"\nconst routeData = $('Route Message').first().json;\nconst allRows = $input.all();\nconst myChatId = String(routeData.chat_id);\nconst myOrders = allRows.filter(r => String(r.json['Chat ID'] || '') === myChatId).slice(-5).reverse();\nif (myOrders.length === 0) {\n  return [{ json: { chat_id: myChatId, reply: \"📋 You have no orders yet.\\n\\nJust type your order to get started!\\nType /menu to see what we offer.\" } }];\n}\nconst emojiMap = { 'Completed': '✅', 'Cancelled': '❌', 'Pending': '⏳', 'Ready': '🍕', 'Preparing': '👨‍🍳' };\nlet reply = `📋 *Your Recent Orders:*\\n\\n`;\nfor (const r of myOrders) {\n  const row = r.json;\n  const status = row['Status'] || 'Unknown';\n  const emoji = emojiMap[status] || '📋';\n  reply += `${emoji} *#${row['Queue Number']}* — ${row['Order']}\\n   ${status} | ${row['Order Date'] || ''}\\n\\n`;\n}\nreturn [{ json: { chat_id: myChatId, reply } }];\n"},"typeVersion":2},{"id":"f1dbb23a-aa98-40f0-b41b-b5cb7edfb421","name":"Send My Orders","type":"n8n-nodes-base.telegram","position":[8624,4400],"webhookId":"myorders-new-01","parameters":{"text":"={{ $json.reply }}","chatId":"={{ $json.chat_id }}","additionalFields":{"parse_mode":"Markdown"}},"typeVersion":1.2},{"id":"2cd124c8-cefa-4bad-abac-d149ecbde775","name":"Send Blocked Message","type":"n8n-nodes-base.telegram","position":[8144,4560],"webhookId":"blocked-new-01","parameters":{"text":"=🚫 Staff commands are not available here.\n\nOrders are managed by restaurant staff via their dashboard.\n\nYou will be *automatically notified* when your order status changes\\!","chatId":"={{ $('Route Message').first().json.chat_id }}","additionalFields":{"parse_mode":"Markdown"}},"typeVersion":1.2},{"id":"ff90e51e-be1b-46e6-8ac1-7bd40e993c7b","name":"Every 1 Minute","type":"n8n-nodes-base.scheduleTrigger","position":[7072,5072],"parameters":{"rule":{"interval":[{"field":"minutes","minutesInterval":1}]}},"typeVersion":1.2},{"id":"6645a964-f1a8-48c3-9613-d731670735d9","name":"Read All Rows","type":"n8n-nodes-base.googleSheets","position":[7520,5072],"parameters":{"options":{},"sheetName":{"__rl":true,"mode":"list","value":"gid=0","cachedResultUrl":"https://docs.google.com/spreadsheets/d/1_XaI7z844arJWhzMN2MbD6kFzHoK6yUvsY1OyE10ebM/edit#gid=0","cachedResultName":"Sheet1"},"documentId":{"__rl":true,"mode":"list","value":"1_XaI7z844arJWhzMN2MbD6kFzHoK6yUvsY1OyE10ebM","cachedResultUrl":"https://docs.google.com/spreadsheets/d/1_XaI7z844arJWhzMN2MbD6kFzHoK6yUvsY1OyE10ebM/edit?usp=drivesdk","cachedResultName":"Restaurant Orders"}},"typeVersion":4.5},{"id":"18387888-c225-4294-b150-b1f7fc5a296b","name":"Detect Changed Row","type":"n8n-nodes-base.code","position":[7712,5072],"parameters":{"mode":"runOnceForEachItem","jsCode":"\nconst row = $input.item.json;\nconst rowNum    = row['row_number'];\nconst queueNum  = String(row['Queue Number']      || '').trim();\nconst chatId    = String(row['Chat ID']           || '').trim();\nconst status    = String(row['Status']            || '').trim();\nconst lastSent  = String(row['Last Status Sent']  || '').trim();\nconst order     = String(row['Order']             || '').trim();\nconst name      = String(row['Name']              || '').trim();\n\n// Skip empty rows\nif (!queueNum || !chatId || chatId === '0') return null;\n\n// Skip Pending — only notify on staff-set statuses\nconst notifiable = ['Preparing', 'Ready', 'Completed', 'Cancelled'];\nif (!notifiable.includes(status)) return null;\n\n// THE KEY CHECK: only notify if status is different from last time we sent\nif (status === lastSent) return null;\n\nconsole.log(`Row ${rowNum} | Queue #${queueNum} | ${lastSent||'(none)'} → ${status} ✅ SEND`);\n\nreturn { json: { row_number: rowNum, queue_number: queueNum, chat_id: chatId, status, order, name } };\n"},"typeVersion":2},{"id":"9a0f7416-4e20-432c-aada-f32e197c73cb","name":"Build Message","type":"n8n-nodes-base.code","position":[8048,5072],"parameters":{"mode":"runOnceForEachItem","jsCode":"\nconst d = $input.item.json;\nconst msgs = {\n  'Preparing': `👨‍🍳 Your order is being *Prepared*!\\n\\n📋 Order: ${d.order}\\n🔢 Queue: #${d.queue_number}\\n\\nWe'll notify you when it's ready!`,\n  'Ready':     `🍕 Your order is *READY*!\\n\\n📋 Order: ${d.order}\\n🔢 Queue: #${d.queue_number}\\n\\nPlease collect from the counter 😊`,\n  'Completed': `✅ Order #${d.queue_number} *Completed*.\\n\\nThank you! 🙏`,\n  'Cancelled': `❌ Order #${d.queue_number} *Cancelled*.\\n\\n📋 Order: ${d.order}\\n\\nSorry for the inconvenience.`\n};\nreturn { json: { ...d, msg: msgs[d.status] } };\n"},"typeVersion":2},{"id":"d76b83de-7bfb-4826-a0ea-f15e70c90e32","name":"Send to Customer","type":"n8n-nodes-base.telegram","position":[8320,5072],"webhookId":"staff-tg-final-01","parameters":{"text":"={{ $json.msg }}","chatId":"={{ $json.chat_id }}","additionalFields":{"parse_mode":"Markdown"}},"typeVersion":1.2},{"id":"7103c954-2c79-4f25-b504-ada9c87b5cbd","name":"Prep Sheet Update","type":"n8n-nodes-base.code","position":[8624,5072],"parameters":{"mode":"runOnceForEachItem","jsCode":"\nconst d = $('Build Message').item.json;\nconst rowNum = d.row_number;\nconst status = d.status;\n// Column H = Last Status Sent (8th column = H)\nconst range = `Sheet1!H${rowNum}`;\nconst url   = `https://sheets.googleapis.com/v4/spreadsheets/1_XaI7z844arJWhzMN2MbD6kFzHoK6yUvsY1OyE10ebM/values/${encodeURIComponent(range)}?valueInputOption=RAW`;\nconsole.log(`Writing H${rowNum} = \"${status}\"`);\nreturn { json: { ...d, _url: url, _body: { range, majorDimension:'ROWS', values:[[status]] } } };\n"},"typeVersion":2},{"id":"f77ce233-ea53-4ac2-8996-7f99007fb981","name":"Save Last Status Sent","type":"n8n-nodes-base.httpRequest","position":[8880,5072],"parameters":{"url":"={{ $json._url }}","method":"PUT","options":{},"jsonBody":"={{ JSON.stringify($json._body) }}","sendBody":true,"specifyBody":"json","authentication":"predefinedCredentialType","nodeCredentialType":"googleSheetsOAuth2Api"},"typeVersion":4.2},{"id":"e054be03-1337-432d-bd9e-bd2c846efd1c","name":"W1 Title","type":"n8n-nodes-base.stickyNote","position":[6496,3120],"parameters":{"width":804,"height":300,"content":"## 🍕 WORKFLOW 1 — Customer Bot\n**Telegram bot for customers to place and manage orders**\n\n**Bot:** @new_nirav_restaurant_bot\n**Sheet:** Restaurant Orders (1_XaI7z844...)\n\n**How it works:**\nCustomer texts the bot → Route Message detects what they want → routes to correct handler"},"typeVersion":1},{"id":"a5449eb9-3145-420e-8bb2-b2e0797ab403","name":"Entry Note","type":"n8n-nodes-base.stickyNote","position":[6496,3520],"parameters":{"color":5,"width":972,"height":228,"content":"## 📥 Entry Point\nListens to ALL messages from the customer bot.\n\nExtracts: chat_id, text, first_name\nDetects commands: /start, /help, /menu, /myorders, STATUS, CANCEL\nDefault route = **order** (food order)"},"typeVersion":1},{"id":"b38ffb11-4d73-4bb8-905e-b590eceb7a8a","name":"Switch Note","type":"n8n-nodes-base.stickyNote","position":[7504,3184],"parameters":{"color":5,"width":260,"height":620,"content":"## 🔀 Message Router\nRoutes to one of 8 paths:\n0. /start → Welcome message\n1. /help → Help message\n2. order → AI Parse Order\n3. cancel → Cancel flow\n4. status → Status check\n5. /menu → Menu\n6. /myorders → Order history\n7. blocked → Staff cmd blocked"},"typeVersion":1},{"id":"f5f89365-aeab-4733-9a8c-a9d810d482a1","name":"AI Note","type":"n8n-nodes-base.stickyNote","position":[7824,3440],"parameters":{"color":6,"width":580,"height":328,"content":"## 🤖 AI Order Parsing\nUses **Claude Haiku** to parse natural language orders.\n\nInput: \"2 pizza + 1 coke\"\nOutput: \n`{\n\"items\": \"2 Margherita Pizza + 1 Coke\", \n\"valid\": true\n}`\n\nIf not a food order → returns valid:\nfalse → sends error message to customer"},"typeVersion":1},{"id":"98c8c7aa-2136-40b3-ab1d-ce7615191312","name":"Save Note","type":"n8n-nodes-base.stickyNote","position":[8592,3264],"parameters":{"color":6,"width":476,"height":388,"content":"## 💾 Save Order\nAppends new order to Google Sheet with:\n- Queue Number (auto-generated)\n- Chat ID (for later notifications)\n- Name, Order, Status=Pending\n- Order Time, Order Date\n\n⚠️ Column H (Last Status Sent) stays empty — filled by W2"},"typeVersion":1},{"id":"a40ee7cf-998d-4e1a-883a-8896b6cfd8c7","name":"Cancel Note","type":"n8n-nodes-base.stickyNote","position":[9040,3664],"parameters":{"color":3,"width":300,"height":396,"content":"## ❌ Cancel Flow\nValidation rules:\n✅ Pending → can cancel\n🚫 Preparing → cannot cancel\n🚫 Ready → cannot cancel\n🚫 Completed → cannot cancel\n🚫 Cancelled → already cancelled\n🚫 Other person's order → blocked\n\nIf valid → updates sheet Status to Cancelled"},"typeVersion":1},{"id":"af8df331-4b48-4e85-a69e-19ab93bd7258","name":"Status Note","type":"n8n-nodes-base.stickyNote","position":[7584,3984],"parameters":{"color":5,"width":1208,"height":176,"content":"## 📊 Order Status Check\nCustomer types: STATUS 6771\n→ Looks up Queue Number in sheet\n→ Returns current status with emoji:\n⏳ Pending  👨‍🍳 Preparing\n🍕 Ready   ✅ Completed  ❌ Cancelled"},"typeVersion":1},{"id":"ec51a4e6-05d4-46c7-916a-bfa2ed0472d6","name":"MyOrders Note","type":"n8n-nodes-base.stickyNote","position":[7584,4384],"parameters":{"color":5,"width":1220,"height":178,"content":"## 📋 My Orders\nShows last 5 orders for this customer.\nFilters all sheet rows by Chat ID.\nDisplays: queue number, order, status, date"},"typeVersion":1},{"id":"d9f18bfc-369e-47d8-9729-64a4aae7dec3","name":"W2 Title","type":"n8n-nodes-base.stickyNote","position":[6512,4752],"parameters":{"width":800,"height":220,"content":"## 👨‍🍳 WORKFLOW 2 — Staff Status Notifier\n**Auto-notifies customers when staff changes order status in Google Sheet**\n\n**How it works:**\nRuns every minute → reads all rows → compares Status vs Last Status Sent (col H)\n\n → sends Telegram message for changed rows only → updates col H"},"typeVersion":1},{"id":"4935ce86-66b7-49b9-8bf5-6251c640adec","name":"Schedule Note","type":"n8n-nodes-base.stickyNote","position":[6512,5024],"parameters":{"color":5,"width":804,"height":236,"content":"## ⏱️ Schedule Trigger\nRuns **every 1 minute**.\n\nCannot use Google Sheets trigger\n\nbecause it cannot detect which specific row changed — it always returns row 1."},"typeVersion":1},{"id":"091c7f32-fada-488c-9d5e-b61ce334e276","name":"Detect Note","type":"n8n-nodes-base.stickyNote","position":[7392,4832],"parameters":{"color":6,"width":540,"height":492,"content":"## 🔍 Detect Changed Row\n**runOnceForEachItem** — processes every row independently.\n\nLogic per row:\n1. Skip if no Queue Number or Chat ID\n2. Skip if Status = Pending (not notifiable)\n3. Skip if Status = Last Status Sent (already notified)\n4. ✅ Pass through if Status changed\n\nOnly changed rows flow forward."},"typeVersion":1},{"id":"a7cda7e8-8935-4796-8179-c83e77944c66","name":"MsgBuild Note","type":"n8n-nodes-base.stickyNote","position":[7984,4832],"parameters":{"color":6,"width":532,"height":496,"content":"## 💬 Message Templates\nBuilds message based on new status:\n👨‍🍳 Preparing → \"Being prepared!\"\n🍕 Ready → \"READY for collection!\"\n✅ Completed → \"Thank you!\"\n❌ Cancelled → \"Order cancelled\""},"typeVersion":1},{"id":"5344c139-6ee8-40d7-83fe-5a53b17fd82d","name":"UpdateH Note","type":"n8n-nodes-base.stickyNote","position":[8560,4832],"parameters":{"color":3,"width":540,"height":488,"content":"## 📝 Update Last Status Sent\nWrites current Status into **column H** (Last Status Sent) of the exact row using Google Sheets HTTP API.\n\nThis prevents duplicate notifications — next minute this row will be skipped because Status = Last Status Sent.\n\n⚠️ Column H must exist in your sheet!"},"typeVersion":1}],"pinData":{},"connections":{"Save Order":{"main":[[{"node":"Send Confirmation","type":"main","index":0}]]},"Can Cancel?":{"main":[[{"node":"Mark as Cancelled","type":"main","index":0}],[{"node":"Send Cancel Reply","type":"main","index":0}]]},"Claude Haiku":{"ai_languageModel":[[{"node":"AI Parse Order","type":"ai_languageModel","index":0}]]},"Build Message":{"main":[[{"node":"Send to Customer","type":"main","index":0}]]},"Read All Rows":{"main":[[{"node":"Detect Changed Row","type":"main","index":0}]]},"Route Message":{"main":[[{"node":"Message Switch","type":"main","index":0}]]},"AI Parse Order":{"main":[[{"node":"Build Order Response","type":"main","index":0}]]},"Every 1 Minute":{"main":[[{"node":"Read All Rows","type":"main","index":0}]]},"Message Switch":{"main":[[{"node":"Send Welcome","type":"main","index":0}],[{"node":"Send Help","type":"main","index":0}],[{"node":"AI Parse Order","type":"main","index":0}],[{"node":"Find Order to Cancel","type":"main","index":0}],[{"node":"Find Order Status","type":"main","index":0}],[{"node":"Send Menu","type":"main","index":0}],[{"node":"Read All Orders","type":"main","index":0}],[{"node":"Send Blocked Message","type":"main","index":0}]]},"Build My Orders":{"main":[[{"node":"Send My Orders","type":"main","index":0}]]},"Read All Orders":{"main":[[{"node":"Build My Orders","type":"main","index":0}]]},"Validate Cancel":{"main":[[{"node":"Can Cancel?","type":"main","index":0}]]},"Send to Customer":{"main":[[{"node":"Prep Sheet Update","type":"main","index":0}]]},"Find Order Status":{"main":[[{"node":"Build Status Reply","type":"main","index":0}]]},"Mark as Cancelled":{"main":[[{"node":"Send Cancel Reply","type":"main","index":0}]]},"Prep Sheet Update":{"main":[[{"node":"Save Last Status Sent","type":"main","index":0}]]},"Build Status Reply":{"main":[[{"node":"Send Status","type":"main","index":0}]]},"Detect Changed Row":{"main":[[{"node":"Build Message","type":"main","index":0}]]},"Build Order Response":{"main":[[{"node":"Save Order","type":"main","index":0}]]},"Find Order to Cancel":{"main":[[{"node":"Validate Cancel","type":"main","index":0}]]},"Customer Bot Listener":{"main":[[{"node":"Route Message","type":"main","index":0}]]}}},"lastUpdatedBy":1,"workflowInfo":{"nodeCount":43,"nodeTypes":{"n8n-nodes-base.if":{"count":1},"n8n-nodes-base.code":{"count":8},"n8n-nodes-base.switch":{"count":1},"n8n-nodes-base.telegram":{"count":9},"n8n-nodes-base.stickyNote":{"count":13},"n8n-nodes-base.httpRequest":{"count":1},"n8n-nodes-base.googleSheets":{"count":6},"@n8n/n8n-nodes-langchain.agent":{"count":1},"n8n-nodes-base.scheduleTrigger":{"count":1},"n8n-nodes-base.telegramTrigger":{"count":1},"@n8n/n8n-nodes-langchain.lmChatAnthropic":{"count":1}}},"status":"published","readyToDemo":null,"user":{"name":"Nirav Gajera","username":"niravgajera","bio":"Full-stack Developer | PHP | Laravel | Vue.js | CodeIgniter | Nova | AWS | AI Automation ","verified":true,"links":["https://www.linkedin.com/in/nirav-gajera1/"],"avatar":"https://gravatar.com/avatar/7157fd8f0a74088248a6780d0536d9062ebdfb7cf7ed879b5ccee0b23403095d?r=pg&d=retro&size=200"},"nodes":[{"id":18,"icon":"file:googleSheets.svg","name":"n8n-nodes-base.googleSheets","codex":{"data":{"alias":["CSV","Sheet","Spreadsheet","GS"],"resources":{"generic":[{"url":"https://n8n.io/blog/love-at-first-sight-ricardos-n8n-journey/","icon":"❤️","label":"Love at first sight: Ricardo’s n8n journey"},{"url":"https://n8n.io/blog/why-business-process-automation-with-n8n-can-change-your-daily-life/","icon":"🧬","label":"Why business process automation with n8n can change your daily life"},{"url":"https://n8n.io/blog/automatically-adding-expense-receipts-to-google-sheets-with-telegram-mindee-twilio-and-n8n/","icon":"🧾","label":"Automatically Adding Expense Receipts to Google Sheets with Telegram, Mindee, Twilio, and 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