{"workflow":{"id":14124,"name":"Route product signals from Notion to Jira and Slack backlogs","views":3,"recentViews":0,"totalViews":3,"createdAt":"2026-03-17T12:34:49.760Z","description":"# Description\nRoute captured signals to the right destination with one click. Set a signal’s Route Destination in Notion, and this workflow automatically creates a Jira ticket, backlog item, or customer health entry, then confirms in the original Slack thread.\n# Context\nThis is the action layer for the Signal Catcher. When you set a signal’s Route Status to “Routing” in Notion, this workflow picks it up, reads the Route Destination you selected, and executes the routing.\n5 destinations are supported: Jira Bug, Jira Feature, RICE+ Backlog, Customer Health, and Sprint Backlog. After routing, it updates the signal status to “Routed” and replies in the original Slack thread to confirm.\n# Who is this for?\n•\tPMs who triage signals and route to Jira or backlogs\n•\tProduct Ops teams building end-to-end signal workflows\n•\tEngineering teams that need clean bug ticket creation\n# Requirements\n•\tNotion account with Signal Stream database\n•\tJira account (for bug/feature routing)\n•\tSlack Bot token\n# How it works\n- Trigger  Polls Signal Stream in Notion for entries where Route Status = “Routing.”\n- Routing Engine  Reads signal details and routes via a 5-way switch based on your selected destination.\n- Destination Actions  Creates Jira issue, backlog item, or customer health entry with full signal context.\n- Closed Loop  Updates signal to “Routed” with a reference link. Replies in the original Slack thread.\n# What you get\n•\tOne-click signal routing from Notion\n•\tAutomatic Jira ticket creation with full context\n•\tSlack thread confirmation for traceability\n•\t5 configurable routing destinations\n\n","workflow":{"id":"06REJtR4u554I4dR","meta":{"instanceId":"6275b214d4b650e9363d586d0c0d827625f56016530d23e5ca774ac184f5b929"},"name":"Signal Router","tags":[],"nodes":[{"id":"3006021a-6014-47d4-8fa1-1c22dbe79a52","name":"Sticky Note - How It Works","type":"n8n-nodes-base.stickyNote","position":[-1408,-48],"parameters":{"width":420,"height":440,"content":"## How it works\n\nWhen you set a signal's Route Status to 'Routing' in Notion, this workflow picks it up and sends it to the right destination: Jira bug, Jira feature, RICE+ backlog, customer health, or sprint backlog."},"typeVersion":1},{"id":"f6aaa487-af0a-4a0e-a30a-d0db7dc630d7","name":"Sticky Note - Routing","type":"n8n-nodes-base.stickyNote","position":[-944,-64],"parameters":{"color":7,"width":1924,"height":1736,"content":"## Routing Engine\n\nReads signal details from Notion, flattens properties, then routes via a 5-way switch based on the Route Destination field you selected."},"typeVersion":1},{"id":"331189d2-7230-43cb-a190-9be31d459c41","name":"Signal Route Trigger","type":"n8n-nodes-base.notion","polling":true,"position":[-800,704],"parameters":{"limit":10,"simple":false,"options":{},"resource":"databasePage","operation":"getAll","databaseId":"31e06bab-3ebe-811b-b204-c5f41b273303","filterType":"singleCondition"},"typeVersion":2.2},{"id":"9d7e2e06-8dda-49fd-ac66-9a6b747a52de","name":"Filter Routing Status","type":"n8n-nodes-base.if","position":[-496,704],"parameters":{"options":{},"conditions":{"options":{"leftValue":"","caseSensitive":true,"typeValidation":"strict"},"combinator":"and","conditions":[{"id":"condition-routing-check","operator":{"type":"string","operation":"equals"},"leftValue":"={{ $json.properties?.['Route Status']?.select?.name }}","rightValue":"Routing"}]}},"typeVersion":2},{"id":"6a7f26bd-15e4-4693-a3f2-2944c78497a3","name":"Read Signal Details","type":"n8n-nodes-base.code","position":[-208,704],"parameters":{"jsCode":"// Extract all useful properties from the Notion page into a flat object\nconst props = $json.properties;\n\nconst getValue = (prop) => {\n  if (!prop) return '';\n  if (prop.title) return prop.title.map(t => t.plain_text).join('');\n  if (prop.rich_text) return prop.rich_text.map(t => t.plain_text).join('');\n  if (prop.select) return prop.select?.name || '';\n  if (prop.url) return prop.url || '';\n  if (prop.date) return prop.date?.start || '';\n  return '';\n};\n\nreturn [{\n  json: {\n    notionPageId: $json.id,\n    signal: getValue(props['Signal']),\n    dateCaptured: getValue(props['Date Captured']),\n    sourceChannel: getValue(props['Source Channel']),\n    originalMessage: getValue(props['Original Message']),\n    author: getValue(props['Author']),\n    signalType: getValue(props['Signal Type']),\n    sentiment: getValue(props['Sentiment']),\n    urgency: getValue(props['Urgency']),\n    aiAnalysis: getValue(props['AI Analysis']),\n    customerMentioned: getValue(props['Customer Mentioned']),\n    routeDestination: getValue(props['Route Destination']),\n    routeStatus: getValue(props['Route Status']),\n    threadUrl: getValue(props['Thread URL']),\n    slackMessageId: getValue(props['Slack Message ID'])\n  }\n}];"},"typeVersion":2},{"id":"1a2e166a-b874-441b-af72-a517fbaf89e4","name":"Route Destination","type":"n8n-nodes-base.switch","position":[112,704],"parameters":{"rules":{"values":[{"conditions":{"options":{"leftValue":"","caseSensitive":true,"typeValidation":"strict"},"conditions":[{"operator":{"type":"string","operation":"equals"},"leftValue":"={{ $json.routeDestination }}","rightValue":"Jira Bug"}]}},{"conditions":{"options":{"leftValue":"","caseSensitive":true,"typeValidation":"strict"},"conditions":[{"operator":{"type":"string","operation":"equals"},"leftValue":"={{ $json.routeDestination }}","rightValue":"Jira Feature"}]}},{"conditions":{"options":{"leftValue":"","caseSensitive":true,"typeValidation":"strict"},"conditions":[{"operator":{"type":"string","operation":"equals"},"leftValue":"={{ $json.routeDestination }}","rightValue":"RICE+ Backlog"}]}},{"conditions":{"options":{"leftValue":"","caseSensitive":true,"typeValidation":"strict"},"conditions":[{"operator":{"type":"string","operation":"equals"},"leftValue":"={{ $json.routeDestination }}","rightValue":"Customer Health"}]}},{"conditions":{"options":{"leftValue":"","caseSensitive":true,"typeValidation":"strict"},"conditions":[{"operator":{"type":"string","operation":"equals"},"leftValue":"={{ $json.routeDestination }}","rightValue":"Sprint Backlog"}]}}]},"options":{}},"typeVersion":3.2},{"id":"6bbe4bff-e55e-48d6-8f91-c97fd2f6c082","name":"Create Jira Bug","type":"n8n-nodes-base.httpRequest","position":[400,304],"parameters":{"url":"https://company.atlassian.net/rest/api/3/issue","method":"POST","options":{},"jsonBody":"={{ JSON.stringify({ fields: { project: { key: 'PROJ' }, issuetype: { name: 'Bug' }, summary: '[Signal] ' + $json.signal, description: { type: 'doc', version: 1, content: [{ type: 'heading', attrs: { level: 3 }, content: [{ type: 'text', text: 'Signal Captured from Slack' }] }, { type: 'paragraph', content: [{ type: 'text', text: 'Source: ', marks: [{ type: 'strong' }] }, { type: 'text', text: $json.sourceChannel + ' by ' + $json.author }] }, { type: 'heading', attrs: { level: 4 }, content: [{ type: 'text', text: 'Original Message' }] }, { type: 'blockquote', content: [{ type: 'paragraph', content: [{ type: 'text', text: $json.originalMessage || '' }] }] }, { type: 'heading', attrs: { level: 4 }, content: [{ type: 'text', text: 'AI Analysis' }] }, { type: 'paragraph', content: [{ type: 'text', text: $json.aiAnalysis || '' }] }, { type: 'paragraph', content: [{ type: 'text', text: 'Slack Thread: ' }, { type: 'text', text: 'View original', marks: [{ type: 'link', attrs: { href: $json.threadUrl || '#' } }] }] }] }, priority: { name: $json.urgency === 'Critical' ? 'Highest' : $json.urgency === 'High' ? 'High' : $json.urgency === 'Medium' ? 'Medium' : 'Low' }, labels: ['signal-catcher', 'slack-signal'] } }) }}","sendBody":true,"sendHeaders":true,"specifyBody":"json","authentication":"genericCredentialType","genericAuthType":"httpBasicAuth","headerParameters":{"parameters":[{"name":"Content-Type","value":"application/json"}]}},"typeVersion":4.2},{"id":"be4d49da-3b63-42b5-8c29-13f50e1afa24","name":"Parse Jira Bug Response","type":"n8n-nodes-base.code","position":[704,304],"parameters":{"jsCode":"// Extract Jira bug ticket reference\nconst jiraKey = $json.key || 'PROJ-???';\nconst signalData = $('Read Signal Details').first().json;\n\nreturn [{\n  json: {\n    ...signalData,\n    routedReference: jiraKey,\n    routedUrl: `https://company.atlassian.net/browse/${jiraKey}`\n  }\n}];"},"typeVersion":2},{"id":"a98d8368-06d9-4cff-9f9f-a527e64cf1c4","name":"Create Jira Feature","type":"n8n-nodes-base.httpRequest","position":[400,512],"parameters":{"url":"https://company.atlassian.net/rest/api/3/issue","method":"POST","options":{},"jsonBody":"={{ JSON.stringify({ fields: { project: { key: 'PROJ' }, issuetype: { name: 'Story' }, summary: '[Signal] ' + $json.signal, description: { type: 'doc', version: 1, content: [{ type: 'heading', attrs: { level: 3 }, content: [{ type: 'text', text: 'Feature Signal from Slack' }] }, { type: 'paragraph', content: [{ type: 'text', text: 'Source: ', marks: [{ type: 'strong' }] }, { type: 'text', text: $json.sourceChannel + ' by ' + $json.author }] }, { type: 'paragraph', content: [{ type: 'text', text: 'Customer: ', marks: [{ type: 'strong' }] }, { type: 'text', text: $json.customerMentioned || 'None mentioned' }] }, { type: 'heading', attrs: { level: 4 }, content: [{ type: 'text', text: 'Original Message' }] }, { type: 'blockquote', content: [{ type: 'paragraph', content: [{ type: 'text', text: $json.originalMessage || '' }] }] }, { type: 'heading', attrs: { level: 4 }, content: [{ type: 'text', text: 'AI Analysis' }] }, { type: 'paragraph', content: [{ type: 'text', text: $json.aiAnalysis || '' }] }, { type: 'paragraph', content: [{ type: 'text', text: 'Slack Thread: ' }, { type: 'text', text: 'View original', marks: [{ type: 'link', attrs: { href: $json.threadUrl || '#' } }] }] }] }, priority: { name: $json.urgency === 'Critical' ? 'Highest' : $json.urgency === 'High' ? 'High' : 'Medium' }, labels: ['signal-catcher', 'feature-signal', 'slack-signal'] } }) }}","sendBody":true,"sendHeaders":true,"specifyBody":"json","authentication":"genericCredentialType","genericAuthType":"httpBasicAuth","headerParameters":{"parameters":[{"name":"Content-Type","value":"application/json"}]}},"typeVersion":4.2},{"id":"b736cf5c-d89e-4496-953c-b1ad5a836e33","name":"Parse Jira Feature Response","type":"n8n-nodes-base.code","position":[704,512],"parameters":{"jsCode":"// Extract Jira feature ticket reference\nconst jiraKey = $json.key || 'PROJ-???';\nconst signalData = $('Read Signal Details').first().json;\n\nreturn [{\n  json: {\n    ...signalData,\n    routedReference: jiraKey,\n    routedUrl: `https://company.atlassian.net/browse/${jiraKey}`\n  }\n}];"},"typeVersion":2},{"id":"68977746-0f16-4571-8c10-2d698e1a8121","name":"Create RICE+ Entry","type":"n8n-nodes-base.notion","position":[400,704],"parameters":{"title":"={{ '[Signal] ' + $json.signal }}","options":{},"resource":"databasePage","databaseId":"31e06bab-3ebe-81fe-9d0c-e65a49a99ef3","propertiesUi":{"propertyValues":[{"key":"Source|select","selectValue":"Signal Catcher"},{"key":"Status|select","selectValue":"Proposed"},{"key":"Customer Request|rich_text"}]}},"typeVersion":2.2},{"id":"27c0937e-2eae-4087-98d0-3c37ea268b02","name":"Parse RICE Response","type":"n8n-nodes-base.code","position":[704,704],"parameters":{"jsCode":"// Generate a readable reference for the RICE+ entry\nconst riceRef = 'RICE-' + String(Math.floor(Math.random() * 900) + 100).padStart(3, '0');\nconst signalData = $('Read Signal Details').first().json;\n\nreturn [{\n  json: {\n    ...signalData,\n    routedReference: riceRef,\n    routedUrl: $json.url || '#',\n    notionRicePageId: $json.id || ''\n  }\n}];"},"typeVersion":2},{"id":"d6e5ff17-b892-428e-bd15-43161c1ddbc0","name":"Create Customer Health Entry","type":"n8n-nodes-base.notion","position":[400,912],"parameters":{"title":"={{ '[Signal] ' + $json.signal }}","options":{},"resource":"databasePage","databaseId":"31e06bab-3ebe-811b-b204-c5f41b273303","propertiesUi":{"propertyValues":[{"key":"Account|rich_text"},{"key":"Type|select","selectValue":"={{ $json.signalType === 'Customer Escalation' ? 'Escalation' : $json.signalType === 'Bug Report' ? 'Support Issue' : 'Product Signal' }}"},{"key":"Sentiment|select","selectValue":"={{ $json.sentiment }}"},{"key":"Date|date"},{"key":"Notes|rich_text"}]}},"typeVersion":2.2},{"id":"7463e91e-dded-4608-b358-81e1ddd55578","name":"Parse Customer Health Response","type":"n8n-nodes-base.code","position":[704,912],"parameters":{"jsCode":"// Generate a health reference\nconst signalData = $('Read Signal Details').first().json;\nconst healthRef = signalData.customerMentioned\n  ? signalData.customerMentioned.replace(/\\s+/g, '').substring(0, 3).toUpperCase() + '-HEALTH-' + String(Math.floor(Math.random() * 900) + 100).padStart(3, '0')\n  : 'UNK-HEALTH-' + String(Math.floor(Math.random() * 900) + 100).padStart(3, '0');\n\nreturn [{\n  json: {\n    ...signalData,\n    routedReference: healthRef,\n    routedUrl: $json.url || '#',\n    notionHealthPageId: $json.id || ''\n  }\n}];"},"typeVersion":2},{"id":"98a0e380-8810-4d66-aa8b-b36562949507","name":"Create Sprint Backlog Item","type":"n8n-nodes-base.notion","position":[400,1104],"parameters":{"title":"={{ '[Signal] ' + $json.signal }}","options":{},"resource":"databasePage","databaseId":"31e06bab-3ebe-81fe-9d0c-e65a49a99ef3","propertiesUi":{"propertyValues":[{"key":"Status|select","selectValue":"To Do"},{"key":"Priority|select","selectValue":"={{ $json.urgency }}"},{"key":"Source|select","selectValue":"Signal Catcher"},{"key":"Sprint|select","selectValue":"Sprint 24"},{"key":"Description|rich_text"}]}},"typeVersion":2.2},{"id":"769c9788-87a2-4ce2-8bdf-726fb23dd95d","name":"Parse Sprint Response","type":"n8n-nodes-base.code","position":[704,1104],"parameters":{"jsCode":"// Generate a sprint reference\nconst signalData = $('Read Signal Details').first().json;\nconst sprintRef = 'SPRINT-' + String(Math.floor(Math.random() * 900) + 100).padStart(3, '0');\n\nreturn [{\n  json: {\n    ...signalData,\n    routedReference: sprintRef,\n    routedUrl: $json.url || '#',\n    notionSprintPageId: $json.id || ''\n  }\n}];"},"typeVersion":2},{"id":"02da030b-7d20-4ca4-aac7-a53cc9cf1ab0","name":"Update Signal Status","type":"n8n-nodes-base.notion","position":[1040,704],"parameters":{"pageId":"={{ $json.notionPageId }}","options":{},"resource":"databasePage","operation":"update","propertiesUi":{"propertyValues":[{"key":"Route Status|select","selectValue":"Routed"},{"key":"Routed Reference|rich_text"}]}},"typeVersion":2.2},{"id":"11f1c990-b23d-4a34-8fea-ddee8dbc25bc","name":"Build Thread Reply","type":"n8n-nodes-base.code","position":[1312,704],"parameters":{"jsCode":"// Build Slack Thread Reply\nconst signal = $json;\n\n// Determine the channel ID from the name\nconst channelMap = {\n  '#product': 'C01PRODUCT',\n  '#support': 'C02SUPPORT',\n  '#sales': 'C03SALES',\n  '#engineering': 'C04ENGINEERING',\n  '#general': 'C05GENERAL'\n};\n\nconst channelId = channelMap[signal.sourceChannel] || signal.sourceChannel;\n\n// Build confirmation message\nconst destinationLabel = {\n  'Jira Bug': 'Jira Bug Ticket',\n  'Jira Feature': 'Jira Feature Story',\n  'RICE+ Backlog': 'RICE+ Feature Backlog',\n  'Customer Health': 'Customer Health Tracker',\n  'Sprint Backlog': 'Sprint 24 Backlog'\n}[signal.routeDestination] || signal.routeDestination;\n\nconst replyMessage = `Captured and routed to *${signal.routedReference}* (${destinationLabel})`;\n\nreturn [{\n  json: {\n    ...signal,\n    slackChannelId: channelId,\n    replyMessage: replyMessage\n  }\n}];"},"typeVersion":2},{"id":"c802324b-f571-42de-911c-9373ded5060a","name":"Reply in Thread","type":"n8n-nodes-base.httpRequest","position":[1600,704],"parameters":{"url":"https://slack.com/api/chat.postMessage","method":"POST","options":{},"jsonBody":"={{ JSON.stringify({ channel: $json.slackChannelId, text: $json.replyMessage, thread_ts: $json.slackMessageId, unfurl_links: false }) }}","sendBody":true,"sendHeaders":true,"specifyBody":"json","authentication":"predefinedCredentialType","headerParameters":{"parameters":[{"name":"Content-Type","value":"application/json"}]},"nodeCredentialType":"slackApi"},"typeVersion":4.2,"continueOnFail":true},{"id":"d774ff2f-e48c-43dc-9102-1857e7c16929","name":"Sticky Note","type":"n8n-nodes-base.stickyNote","position":[1008,-64],"parameters":{"color":7,"width":800,"height":1744,"content":"## Closed Loop\n\nAfter routing, updates the signal status to 'Routed' with a reference link, and replies in the original Slack thread to confirm where it went."},"typeVersion":1}],"active":false,"pinData":{},"settings":{"binaryMode":"separate","availableInMCP":false,"executionOrder":"v1"},"versionId":"fa198898-5fb4-4a4d-8f15-4de2d6435afe","connections":{"Create Jira Bug":{"main":[[{"node":"Parse Jira Bug Response","type":"main","index":0}]]},"Route Destination":{"main":[[{"node":"Create Jira Bug","type":"main","index":0}],[{"node":"Create Jira Feature","type":"main","index":0}],[{"node":"Create RICE+ Entry","type":"main","index":0}],[{"node":"Create Customer Health Entry","type":"main","index":0}],[{"node":"Create Sprint Backlog Item","type":"main","index":0}]]},"Build Thread Reply":{"main":[[{"node":"Reply in Thread","type":"main","index":0}]]},"Create RICE+ Entry":{"main":[[{"node":"Parse RICE Response","type":"main","index":0}]]},"Create Jira Feature":{"main":[[{"node":"Parse Jira Feature Response","type":"main","index":0}]]},"Parse RICE Response":{"main":[[{"node":"Update Signal Status","type":"main","index":0}]]},"Read Signal Details":{"main":[[{"node":"Route Destination","type":"main","index":0}]]},"Signal Route Trigger":{"main":[[{"node":"Filter Routing Status","type":"main","index":0}]]},"Update Signal Status":{"main":[[{"node":"Build Thread Reply","type":"main","index":0}]]},"Filter Routing Status":{"main":[[{"node":"Read Signal Details","type":"main","index":0}]]},"Parse Sprint Response":{"main":[[{"node":"Update Signal Status","type":"main","index":0}]]},"Parse Jira Bug Response":{"main":[[{"node":"Update Signal Status","type":"main","index":0}]]},"Create Sprint Backlog Item":{"main":[[{"node":"Parse Sprint Response","type":"main","index":0}]]},"Parse Jira Feature Response":{"main":[[{"node":"Update Signal Status","type":"main","index":0}]]},"Create Customer Health Entry":{"main":[[{"node":"Parse Customer Health Response","type":"main","index":0}]]},"Parse Customer Health Response":{"main":[[{"node":"Update Signal Status","type":"main","index":0}]]}}},"lastUpdatedBy":1,"workflowInfo":{"nodeCount":20,"nodeTypes":{"n8n-nodes-base.if":{"count":1},"n8n-nodes-base.code":{"count":7},"n8n-nodes-base.notion":{"count":5},"n8n-nodes-base.switch":{"count":1},"n8n-nodes-base.stickyNote":{"count":3},"n8n-nodes-base.httpRequest":{"count":3}}},"status":"published","readyToDemo":null,"user":{"name":"Yassin Zehar","username":"yassinzehar","bio":"Product Manager | Data-oriented | Agile certified (PSM I, PSPO I)  | Paris","verified":true,"links":["https://github.com/YassinAnalytics"],"avatar":"https://gravatar.com/avatar/f44fe65164172c0ea4508c9a2a8753ec183d0b2da17f25f07afb24ce65d3a3ae?r=pg&d=retro&size=200"},"nodes":[{"id":19,"icon":"file:httprequest.svg","name":"n8n-nodes-base.httpRequest","codex":{"data":{"alias":["API","Request","URL","Build","cURL"],"resources":{"generic":[{"url":"https://n8n.io/blog/2021-the-year-to-automate-the-new-you-with-n8n/","icon":"☀️","label":"2021: The Year to Automate the New You with n8n"},{"url":"https://n8n.io/blog/why-business-process-automation-with-n8n-can-change-your-daily-life/","icon":"🧬","label":"Why business process automation with n8n can change your daily life"},{"url":"https://n8n.io/blog/automatically-pulling-and-visualizing-data-with-n8n/","icon":"📈","label":"Automatically pulling and visualizing data with n8n"},{"url":"https://n8n.io/blog/learn-how-to-automatically-cross-post-your-content-with-n8n/","icon":"✍️","label":"Learn how to 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