{"workflow":{"id":13478,"name":"Send Shopify order confirmations via WhatsApp using MoltFlow","views":58,"recentViews":0,"totalViews":58,"createdAt":"2026-02-18T11:37:15.244Z","description":"## What this template does\n\nSends instant WhatsApp order confirmation messages to customers when they place an order on your Shopify store, powered by MoltFlow (https://molt.waiflow.app).\n\n## How it works\n\n1. Shopify webhook fires on new order creation\n2. Parse order data — extracts customer name, phone, order number, items, and total\n3. Check phone — skips orders without a phone number\n4. Send WhatsApp confirmation — delivers a personalized message via MoltFlow API\n5. Log result — records success or skip for tracking\n\n## Set up steps\n\n1. Create a MoltFlow account (https://molt.waiflow.app) and connect your WhatsApp number\n2. Generate an API key in MoltFlow (Sessions page, API Keys tab)\n3. Activate this workflow in n8n and copy the webhook URL\n4. In Shopify Admin, go to Settings, Notifications, Webhooks and add the n8n URL for Order creation\n5. Set YOUR_SESSION_ID in the Format Order Message code node\n6. Add your MoltFlow API key as an HTTP Header Auth credential (Header Name: X-API-Key)\n\n## Prerequisites\n\n- MoltFlow account with an active WhatsApp session\n- Shopify store with webhook access\n- Customer phone numbers must include country code","workflow":{"meta":{"instanceId":"moltflow-template","templateCredsSetupCompleted":true},"name":"Shopify Order Confirmation via WhatsApp with MoltFlow","tags":[{"name":"whatsapp"},{"name":"shopify"},{"name":"e-commerce"},{"name":"moltflow"},{"name":"order confirmation"}],"nodes":[{"id":"d1000001-0000-4000-d000-000000000010","name":"Sticky Note","type":"n8n-nodes-base.stickyNote","position":[-40,-300],"parameters":{"color":4,"width":400,"height":300,"content":"## Shopify → WhatsApp Order Confirmation\nSend instant WhatsApp order confirmations when a customer places an order on your Shopify store, powered by [MoltFlow](https://molt.waiflow.app).\n\n**How it works:**\n1. Shopify sends an order webhook to n8n\n2. Customer details and order info are extracted\n3. A personalized WhatsApp confirmation is sent\n4. Result is logged for tracking"},"typeVersion":1},{"id":"d1000001-0000-4000-d000-000000000011","name":"Sticky Note1","type":"n8n-nodes-base.stickyNote","position":[420,-300],"parameters":{"color":5,"width":400,"height":270,"content":"## Setup (5 min)\n1. Create a [MoltFlow account](https://molt.waiflow.app) and connect WhatsApp\n2. Activate this workflow — copy the webhook URL\n3. In Shopify Admin → Settings → Notifications → Webhooks, add the n8n URL for **Order creation**\n4. Set `YOUR_SESSION_ID` in the Format Order node\n5. Add MoltFlow API Key: Header Auth → `X-API-Key`\n\n**Note:** Customer phone must include country code"},"typeVersion":1},{"id":"d1000001-0000-4000-d000-000000000001","name":"Shopify Order Webhook","type":"n8n-nodes-base.webhook","position":[0,0],"webhookId":"shopify-order","parameters":{"path":"shopify-order","options":{},"httpMethod":"POST"},"typeVersion":2},{"id":"d1000001-0000-4000-d000-000000000002","name":"Format Order Message","type":"n8n-nodes-base.code","position":[220,0],"parameters":{"mode":"runOnceForAllItems","jsCode":"const SESSION_ID = 'YOUR_SESSION_ID';\n\nconst order = $input.first().json.body || $input.first().json;\n\nconst customerName = order.customer\n  ? (order.customer.first_name + ' ' + (order.customer.last_name || '')).trim()\n  : 'Customer';\n\nconst phone = order.customer && order.customer.phone\n  ? order.customer.phone.replace(/[^0-9]/g, '')\n  : (order.billing_address && order.billing_address.phone\n    ? order.billing_address.phone.replace(/[^0-9]/g, '')\n    : '');\n\nif (!phone) {\n  return [{ json: { error: 'No phone number found', order_id: order.id || order.order_number } }];\n}\n\nconst orderNumber = order.order_number || order.name || order.id;\nconst total = order.total_price || '0.00';\nconst currency = order.currency || 'USD';\n\nconst items = (order.line_items || []).map(item =>\n  item.title + ' x' + item.quantity\n).join(', ');\n\nconst message = `Hi ${customerName}! Your order #${orderNumber} has been confirmed.\\n\\nItems: ${items}\\nTotal: ${currency} ${total}\\n\\nWe'll send you tracking details once your order ships. Thank you for your purchase!`;\n\nreturn [{\n  json: {\n    session_id: SESSION_ID,\n    chat_id: phone + '@c.us',\n    message: message,\n    customer_name: customerName,\n    order_number: orderNumber,\n    phone: phone\n  }\n}];"},"typeVersion":2},{"id":"d1000001-0000-4000-d000-000000000003","name":"Has Phone?","type":"n8n-nodes-base.if","position":[440,0],"parameters":{"conditions":{"options":{"leftValue":"","caseSensitive":true,"typeValidation":"strict"},"combinator":"and","conditions":[{"id":"has-phone","operator":{"type":"string","operation":"notEquals"},"leftValue":"={{ $json.phone }}","rightValue":""}]}},"typeVersion":2},{"id":"d1000001-0000-4000-d000-000000000004","name":"Send WhatsApp Confirmation","type":"n8n-nodes-base.httpRequest","position":[660,-100],"parameters":{"url":"https://apiv2.waiflow.app/api/v2/messages/send","method":"POST","options":{},"jsonBody":"={{ JSON.stringify({ session_id: $json.session_id, chat_id: $json.chat_id, message: $json.message }) }}","sendBody":true,"specifyBody":"json","authentication":"genericCredentialType","genericAuthType":"httpHeaderAuth"},"credentials":{"httpHeaderAuth":{"id":"","name":"MoltFlow API Key"}},"typeVersion":4.2},{"id":"d1000001-0000-4000-d000-000000000005","name":"Log Success","type":"n8n-nodes-base.code","position":[880,-100],"parameters":{"mode":"runOnceForAllItems","jsCode":"const input = $input.first().json;\nreturn [{ json: {\n  status: 'sent',\n  customer: input.customer_name || $('Format Order Message').first().json.customer_name,\n  order: $('Format Order Message').first().json.order_number,\n  message_id: input.id || 'N/A'\n} }];"},"typeVersion":2},{"id":"d1000001-0000-4000-d000-000000000006","name":"No Phone - Skip","type":"n8n-nodes-base.code","position":[660,100],"parameters":{"mode":"runOnceForAllItems","jsCode":"return [{ json: {\n  status: 'skipped',\n  reason: 'No phone number on order',\n  order: $('Format Order Message').first().json.order_number\n} }];"},"typeVersion":2}],"settings":{"executionOrder":"v1"},"connections":{"Has Phone?":{"main":[[{"node":"Send WhatsApp Confirmation","type":"main","index":0}],[{"node":"No Phone - Skip","type":"main","index":0}]]},"Format Order Message":{"main":[[{"node":"Has Phone?","type":"main","index":0}]]},"Shopify Order Webhook":{"main":[[{"node":"Format Order Message","type":"main","index":0}]]},"Send WhatsApp Confirmation":{"main":[[{"node":"Log Success","type":"main","index":0}]]}}},"lastUpdatedBy":1,"workflowInfo":{"nodeCount":8,"nodeTypes":{"n8n-nodes-base.if":{"count":1},"n8n-nodes-base.code":{"count":3},"n8n-nodes-base.webhook":{"count":1},"n8n-nodes-base.stickyNote":{"count":2},"n8n-nodes-base.httpRequest":{"count":1}}},"status":"published","readyToDemo":null,"user":{"name":"Alex Pekler","username":"waiflow","bio":"","verified":true,"links":["https://molt.waiflow.app"],"avatar":"https://gravatar.com/avatar/1e683da97fc06c609c39c9e6cd6382a73c1f5310b69fbec49fe8ac27dfe3695b?r=pg&d=retro&size=200"},"nodes":[{"id":19,"icon":"file:httprequest.svg","name":"n8n-nodes-base.httpRequest","codex":{"data":{"alias":["API","Request","URL","Build","cURL"],"resources":{"generic":[{"url":"https://n8n.io/blog/2021-the-year-to-automate-the-new-you-with-n8n/","icon":"☀️","label":"2021: The Year to Automate the New You with n8n"},{"url":"https://n8n.io/blog/why-business-process-automation-with-n8n-can-change-your-daily-life/","icon":"🧬","label":"Why business process automation with n8n can change your daily life"},{"url":"https://n8n.io/blog/automatically-pulling-and-visualizing-data-with-n8n/","icon":"📈","label":"Automatically pulling and visualizing data with n8n"},{"url":"https://n8n.io/blog/learn-how-to-automatically-cross-post-your-content-with-n8n/","icon":"✍️","label":"Learn how to automatically cross-post your content with n8n"},{"url":"https://n8n.io/blog/automatically-adding-expense-receipts-to-google-sheets-with-telegram-mindee-twilio-and-n8n/","icon":"🧾","label":"Automatically Adding Expense Receipts to Google Sheets with Telegram, Mindee, Twilio, and n8n"},{"url":"https://n8n.io/blog/running-n8n-on-ships-an-interview-with-maranics/","icon":"🛳","label":"Running n8n on ships: An interview with Maranics"},{"url":"https://n8n.io/blog/what-are-apis-how-to-use-them-with-no-code/","icon":" 🪢","label":"What are APIs and how to use them with no code"},{"url":"https://n8n.io/blog/5-tasks-you-can-automate-with-notion-api/","icon":"⚡️","label":"5 tasks you can automate with the new Notion API "},{"url":"https://n8n.io/blog/world-poetry-day-workflow/","icon":"📜","label":"Celebrating World Poetry Day with a daily poem in Telegram"},{"url":"https://n8n.io/blog/automate-google-apps-for-productivity/","icon":"💡","label":"15 Google apps you can combine and automate to increase productivity"},{"url":"https://n8n.io/blog/automate-designs-with-bannerbear-and-n8n/","icon":"🎨","label":"Automate Designs with Bannerbear and n8n"},{"url":"https://n8n.io/blog/how-uproc-scraped-a-multi-page-website-with-a-low-code-workflow/","icon":" 🕸️","label":"How uProc scraped a multi-page website with a low-code workflow"},{"url":"https://n8n.io/blog/building-an-expense-tracking-app-in-10-minutes/","icon":"📱","label":"Building an expense tracking app in 10 minutes"},{"url":"https://n8n.io/blog/5-workflow-automations-for-mattermost-that-we-love-at-n8n/","icon":"🤖","label":"5 workflow automations for Mattermost that we love at n8n"},{"url":"https://n8n.io/blog/how-to-use-the-http-request-node-the-swiss-army-knife-for-workflow-automation/","icon":"🧰","label":"How to use the HTTP Request Node - 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