{"workflow":{"id":12679,"name":"Sync contacts two-way between Zoho CRM and KlickTipp","views":46,"recentViews":0,"totalViews":46,"createdAt":"2026-01-13T10:53:04.787Z","description":"![Sync contacts twoway between Zoho CRM and KlickTipp.png](fileId:4500)\nCommunity Node Disclaimer: This workflow uses KlickTipp community nodes.\n\n## Introduction\nThis workflow creates a complete two-way synchronization between **KlickTipp** and **Zoho CRM**.  \nWhenever a contact is created, updated or deleted in either system, the workflow mirrors these changes across both platforms — ensuring your CRM and email marketing database always stay aligned.\n\nPerfect for teams who want automatic, real-time syncing of customer profiles, subscription states, and segmentation data, without manual updates or CSV imports.\n\n## How it works\n### Zoho CRM → KlickTipp:\nTriggered via Zoho CRM workflow webhooks:\n- **Contact registered via Form** → creates in KlickTipp → saves KlickTipp Contact ID and status back into Zoho.\n- **Contact Created/Updated** → routes by subscription → creates or updates in KlickTipp → saves KlickTipp Contact ID and status back into Zoho → Fetches full Zoho contact → Tags contacts.\n- **Contact Deleted** → Removes the corresponding contact in KlickTipp.\n\n### KlickTipp → Zoho CRM:\nTriggered by incoming KlickTipp webhooks or specific tags:\n- **Contact Tagged in KlickTipp** -> Creates or updates contacts in Zoho CRM using KlickTipp data → saves Zoho CRM Contact ID inside KlickTipp → Fetches contact data from KlickTipp for tagging → Tags Zoho CRM Contacts.\n- **Contact Deleted in KlickTipp** → Removes the corresponding contact in Zoho CRM.\n\n## Setup Instructions\n1. **KlickTipp Preparation**\n   - Create **custom fields** for:\n     - `Zoho | Contact ID`\n   - Create **tags**:\n     - `Zoho | Send contact`\n     - `Zoho | Contact created`\n     - `Zoho | Contact created via Form`\n     - `Zoho | Online store`\n     - `Zoho | ABC`\n     - Any additional segmentation tags.\n   - Add **webhooks**:\n     - **Activation tags:** `Zoho | Send contact`, `Zoho | Send deleted contact`\n     - **Activation URLs:** webhook URLs from triggers\n\n2. **Zoho CRM Preparation**\n   - Create workflow rules for:\n     - **Contact created via form** → webhook\n     - **Contact created or updated** → webhook\n     - **Contact deleted** → webhook\n   - Create **custom fields** in Zoho CRM:\n     - `KlickTipp ID`\n\n3. **Credential Configuration**\n     - Connect your Zoho CRM account using a **Client ID** and **Client Secret**  from the Zoho API console.\n     - Authenticate your KlickTipp connection with **username/password** credentials (API access required).\n\n## Customization\n- Expand mapping nodes to include more Zoho/KlickTipp fields.\n- Add more segmentation branches in the \"Check relevant Segment\" rule or use other fields for segmentation.","workflow":{"id":"eqosJUr7sWlqD8vX","meta":{},"name":"Sync contacts two-way between Zoho CRM and KlickTipp","tags":[{"id":"15wrq9sti6wyqr6J","name":"TEMPLATE","createdAt":"2025-01-08T16:34:30.163Z","updatedAt":"2025-01-08T16:34:30.163Z"}],"nodes":[{"id":"77320018-d9e4-41db-a56a-1fbf4dc97a00","name":"Check relevant Segment ","type":"n8n-nodes-base.switch","position":[2720,880],"parameters":{"rules":{"values":[{"outputKey":"Online store","conditions":{"options":{"version":2,"leftValue":"","caseSensitive":true,"typeValidation":"strict"},"combinator":"and","conditions":[{"id":"2cb613b1-eb67-4563-b3a5-8d3b6802fc51","operator":{"type":"boolean","operation":"true","singleValue":true},"leftValue":"={{ ($json.Tag ?? []).some(t => (t?.name || '').toLowerCase() === 'online store') }}","rightValue":"Online Store"}]},"renameOutput":true},{"outputKey":"ABC","conditions":{"options":{"version":2,"leftValue":"","caseSensitive":true,"typeValidation":"strict"},"combinator":"and","conditions":[{"id":"aa5f45b4-6f69-40de-980f-4952e4d15e84","operator":{"type":"boolean","operation":"true","singleValue":true},"leftValue":"={{ ($json.Tag ?? []).some(t => (t?.name || '').toLowerCase() === 'abc') }}","rightValue":"ABC"}]},"renameOutput":true}]},"options":{"allMatchingOutputs":true}},"typeVersion":3.3},{"id":"068f9bbf-05ca-4c08-af2a-5d0437134b4d","name":"Check Subscription","type":"n8n-nodes-base.switch","position":[736,880],"parameters":{"rules":{"values":[{"outputKey":"New Contact","conditions":{"options":{"version":2,"leftValue":"","caseSensitive":true,"typeValidation":"loose"},"combinator":"and","conditions":[{"id":"38151a18-a83b-477b-8e67-d890d57b45b6","operator":{"type":"string","operation":"empty","singleValue":true},"leftValue":"={{ $json.body.klicktippId }}","rightValue":""}]},"renameOutput":true},{"outputKey":"Update Contact","conditions":{"options":{"version":2,"leftValue":"","caseSensitive":true,"typeValidation":"loose"},"combinator":"and","conditions":[{"id":"02050eb5-ed15-4dfb-a548-eca7a0b2d37f","operator":{"type":"string","operation":"notEmpty","singleValue":true},"leftValue":"={{ $json.body.klicktippId }}","rightValue":"Unsubscribed"}]},"renameOutput":true}]},"options":{},"looseTypeValidation":true},"typeVersion":3.3},{"id":"2b37d57b-70cb-4c9f-ae2b-da94bd8418b7","name":"Create Contact with SOI","type":"n8n-nodes-klicktipp.klicktipp","position":[1312,800],"parameters":{"email":"={{ $json.body.email }}","tagId":"13879733","fields":{"dataFields":[{"fieldId":"field226649","fieldValue":"={{ $json.body.id }}"},{"fieldId":"fieldFirstName","fieldValue":"={{ $json.body.firstName }}"},{"fieldId":"fieldLastName","fieldValue":"={{ $json.body.lastName }}"},{"fieldId":"fieldPhone","fieldValue":"={{ $json.body.phone }}"},{"fieldId":"fieldMobilePhone","fieldValue":"={{ $json.body.mobile }}"},{"fieldId":"fieldPrivatePhone","fieldValue":"={{ $json.body.homePhone }}"},{"fieldId":"fieldFax","fieldValue":"={{ $json.body.fax }}"},{"fieldId":"fieldBirthday","fieldValue":"={{ $json.body.dateOfBirth }}"},{"fieldId":"fieldCountry","fieldValue":"={{ $json.body.mailingCountry }}"},{"fieldId":"fieldState","fieldValue":"={{ $json.body.mailingState }}"},{"fieldId":"fieldCity","fieldValue":"={{ $json.body.mailingCity }}"},{"fieldId":"fieldStreet1","fieldValue":"={{ $json.body.mailingStreet }}"},{"fieldId":"fieldZip","fieldValue":"={{ $json.body.mailingZip }}"}]},"listId":"364353","resource":"subscriber","operation":"subscribe"},"credentials":{},"typeVersion":3},{"id":"89c6d097-557e-4e41-b6df-6e77697f1e68","name":"Check for email address","type":"n8n-nodes-base.filter","position":[1024,800],"parameters":{"options":{},"conditions":{"options":{"version":2,"leftValue":"","caseSensitive":true,"typeValidation":"strict"},"combinator":"and","conditions":[{"id":"f648741c-961c-4eff-a6d8-a3722005d341","operator":{"type":"string","operation":"exists","singleValue":true},"leftValue":"={{ $json.body.email }}","rightValue":""}]}},"typeVersion":2.2},{"id":"c670a96a-8762-4274-9280-fa28afc80c5e","name":"Contact registered via Form in Zoho CRM","type":"n8n-nodes-base.webhook","position":[208,304],"webhookId":"2f8968b6-6ab3-4ddf-801a-b47560b67ac3","parameters":{"path":"3f8548b6-6ab3-4ddf-801a-b47560b18ac8","options":{},"httpMethod":"POST"},"typeVersion":2.1},{"id":"cc020a88-975f-4b53-95f6-0a91ee1feeb5","name":"Contact deleted in Zoho CRM","type":"n8n-nodes-base.webhook","position":[208,1264],"webhookId":"2f8938b2-6ab3-4ddf-801a-b47560b67ac3","parameters":{"path":"2f8968b6-6ab3-4ddf-801a-b47560b67ac5","options":{},"httpMethod":"POST"},"typeVersion":2.1},{"id":"1e102c1f-efed-41bc-8de7-e6a96c205fc8","name":"Delete contact in KlickTipp","type":"n8n-nodes-klicktipp.klicktipp","position":[1312,1264],"parameters":{"resource":"subscriber","operation":"delete","subscriberId":"={{ $json.body.klicktippId }}","identifierType":"id"},"credentials":{},"typeVersion":3},{"id":"6a434bea-fe17-4d03-b167-972c53dcb890","name":"Contact created or updated in Zoho CRM","type":"n8n-nodes-base.webhook","position":[208,880],"webhookId":"2f8948b6-6ab3-4ddf-801a-b47560b62ac1","parameters":{"path":"2f8948b6-6ab3-4ddf-801a-b47560b64ac3","options":{},"httpMethod":"POST"},"typeVersion":2.1},{"id":"ab2abd4d-d12e-4b10-9c97-a151ffcb0552","name":"Update contact","type":"n8n-nodes-klicktipp.klicktipp","position":[1312,976],"parameters":{"email":"={{ $json.body.email }}","fields":{"dataFields":[{"fieldId":"fieldFirstName","fieldValue":"={{ $json.body.firstName }}"},{"fieldId":"fieldLastName","fieldValue":"={{ $json.body.lastName }}"},{"fieldId":"fieldPhone","fieldValue":"={{ $json.body.phone }}"},{"fieldId":"fieldMobilePhone","fieldValue":"={{ $json.body.mobile }}"},{"fieldId":"fieldPrivatePhone","fieldValue":"={{ $json.body.homePhone }}"},{"fieldId":"fieldFax","fieldValue":"={{ $json.body.fax }}"},{"fieldId":"fieldBirthday","fieldValue":"={{ $json.body.dateOfBirth }}"},{"fieldId":"fieldCountry","fieldValue":"={{ $json.body.mailingCountry }}"},{"fieldId":"fieldState","fieldValue":"={{ $json.body.mailingState }}"},{"fieldId":"fieldCity","fieldValue":"={{ $json.body.mailingCity }}"},{"fieldId":"fieldStreet1","fieldValue":"={{ $json.body.mailingStreet }}"},{"fieldId":"fieldZip","fieldValue":"={{ $json.body.mailingZip }}"}]},"resource":"subscriber","operation":"update","subscriberId":"={{ $json.body.klicktippId }}","identifierType":"id"},"credentials":{},"typeVersion":3},{"id":"e4eba8c3-692e-4e92-a733-dda803346b99","name":"Contact Tagged in KlickTipp","type":"n8n-nodes-klicktipp.klicktippTrigger","position":[208,1696],"webhookId":"4185b6dd-c2b8-41a3-9343-f773071246f8","parameters":{},"credentials":{},"typeVersion":1},{"id":"35567b0f-b232-438e-9700-fa75eaf94c73","name":"Check for KlickTipp ID","type":"n8n-nodes-base.filter","position":[1024,1264],"parameters":{"options":{},"conditions":{"options":{"version":2,"leftValue":"","caseSensitive":true,"typeValidation":"strict"},"combinator":"and","conditions":[{"id":"f648741c-961c-4eff-a6d8-a3722005d341","operator":{"type":"string","operation":"exists","singleValue":true},"leftValue":"={{ $json.body.klicktippId }}","rightValue":""}]}},"typeVersion":2.2},{"id":"8d54b2c5-c60c-411d-b9f1-29d20079e10e","name":"Check for KlickTipp ID1","type":"n8n-nodes-base.filter","position":[1024,976],"parameters":{"options":{},"conditions":{"options":{"version":2,"leftValue":"","caseSensitive":true,"typeValidation":"strict"},"combinator":"and","conditions":[{"id":"f648741c-961c-4eff-a6d8-a3722005d341","operator":{"type":"string","operation":"exists","singleValue":true},"leftValue":"={{ $json.body.klicktippId }}","rightValue":""}]}},"typeVersion":2.2},{"id":"f9a279f0-ea7e-4d83-9f43-80c08c2b4aae","name":"Check Subscription in Zoho","type":"n8n-nodes-base.switch","position":[736,1696],"parameters":{"rules":{"values":[{"outputKey":"New Contact","conditions":{"options":{"version":2,"leftValue":"","caseSensitive":true,"typeValidation":"strict"},"combinator":"and","conditions":[{"id":"38151a18-a83b-477b-8e67-d890d57b45b6","operator":{"type":"string","operation":"empty","singleValue":true},"leftValue":"={{ $json.field226649 }}","rightValue":""}]},"renameOutput":true},{"outputKey":"Update Contact","conditions":{"options":{"version":2,"leftValue":"","caseSensitive":true,"typeValidation":"strict"},"combinator":"and","conditions":[{"id":"02050eb5-ed15-4dfb-a548-eca7a0b2d37f","operator":{"type":"string","operation":"notEmpty","singleValue":true},"leftValue":"={{ $json.field226649 }}","rightValue":"Unsubscribed"}]},"renameOutput":true}]},"options":{}},"typeVersion":3.3},{"id":"7f1bf99e-2bda-4b2a-96f3-bf2a15bed04f","name":"Check for last name in KlickTipp","type":"n8n-nodes-base.filter","position":[1024,1600],"parameters":{"options":{},"conditions":{"options":{"version":2,"leftValue":"","caseSensitive":true,"typeValidation":"strict"},"combinator":"and","conditions":[{"id":"f648741c-961c-4eff-a6d8-a3722005d341","operator":{"type":"string","operation":"exists","singleValue":true},"leftValue":"={{ $json.fieldLastName }}","rightValue":""}]}},"typeVersion":2.2},{"id":"82ece207-d2e8-46d4-a53c-d119a58ac58c","name":"Check for Zoho contact ID","type":"n8n-nodes-base.filter","position":[1024,1808],"parameters":{"options":{},"conditions":{"options":{"version":2,"leftValue":"","caseSensitive":true,"typeValidation":"strict"},"combinator":"and","conditions":[{"id":"f648741c-961c-4eff-a6d8-a3722005d341","operator":{"type":"string","operation":"exists","singleValue":true},"leftValue":"={{ $json.field226649 }}","rightValue":""},{"id":"723654ac-4fb0-4367-983f-530537191471","operator":{"type":"string","operation":"notEmpty","singleValue":true},"leftValue":"={{ $json.fieldLastName }}","rightValue":""}]}},"typeVersion":2.2},{"id":"427d54ec-ec29-41a4-9efd-8a07a787a74f","name":"Update a contact in Zoho","type":"n8n-nodes-base.zohoCrm","position":[1312,1808],"parameters":{"resource":"contact","contactId":"={{ $json.field226649 }}","operation":"update","updateFields":{"Fax":"={{ $json.fieldFax }}","Email":"={{ $json.email }}","Phone":"={{ $json.fieldPhone }}","Mobile":"={{ $json.fieldMobilePhone }}","Last_Name":"={{ $json.fieldLastName }}","First_Name":"={{ $json.fieldFirstName }}","Home_Phone":"={{ $json.fieldPrivatePhone }}","Date_of_Birth":"={{ new Date($json.fieldBirthday * 1000).toLocaleDateString('en-CA') }}","Mailing_Address":{"address_fields":{"Mailing_Zip":"={{ $json.fieldZip }}","Mailing_City":"={{ $json.fieldCity }}","Mailing_State":"={{ $json.fieldState }}","Mailing_Street":"={{ $json.fieldStreet1 }}","Mailing_Country":"={{ $json.fieldCountry }}"}}}},"credentials":{},"typeVersion":1},{"id":"22b5ffeb-fcaf-4f32-9f1a-84b5f9f6e52e","name":"1. Get contact data.","type":"n8n-nodes-base.stickyNote","position":[112,144],"parameters":{"color":7,"width":256,"height":2176,"content":"## 1. Get contact data."},"typeVersion":1},{"id":"4a8c6090-81e1-4ba4-b5d0-d910eb6b9431","name":"4. Filter contacts.","type":"n8n-nodes-base.stickyNote","position":[928,144],"parameters":{"color":7,"width":272,"height":2176,"content":"## 4. Filter contacts."},"typeVersion":1},{"id":"a29fd0f9-96fb-461c-99f5-5cc9ef92af96","name":"3. Route by subscription.","type":"n8n-nodes-base.stickyNote","position":[656,144],"parameters":{"color":7,"width":256,"height":2176,"content":"## 3. Route by subscription."},"typeVersion":1},{"id":"e4243e32-a811-423f-9056-1e0eda2231f3","name":"5. Transfer contact data.","type":"n8n-nodes-base.stickyNote","position":[1216,144],"parameters":{"color":7,"width":272,"height":2176,"content":"## 5. Transfer contact data."},"typeVersion":1},{"id":"7e79cfbc-006d-4ca2-aa65-1877184e3946","name":"8. Save contact ID.","type":"n8n-nodes-base.stickyNote","position":[2080,144],"parameters":{"color":7,"width":272,"height":2176,"content":"## 8. Save contact ID."},"typeVersion":1},{"id":"26d71490-ce22-4070-8506-88fba2845cf6","name":"10. Segmentation.","type":"n8n-nodes-base.stickyNote","position":[2640,144],"parameters":{"color":7,"width":560,"height":2176,"content":"## 10. Segmentation."},"typeVersion":1},{"id":"2ca873ff-eacf-4492-855e-947f43174c34","name":"Add Zoho CRM Contact ID to KlickTipp Contact","type":"n8n-nodes-klicktipp.klicktipp","position":[2160,1600],"parameters":{"fields":{"dataFields":[{"fieldId":"field226649","fieldValue":"={{ $('Create a contact in Zoho').item.json.id }}"}]},"resource":"subscriber","operation":"update","lookupEmail":"={{ $('Contact Tagged in KlickTipp').item.json.email }}"},"credentials":{},"typeVersion":3},{"id":"63337b1d-d227-4ec2-a42f-7823ee9b9c55","name":"Documentation","type":"n8n-nodes-base.stickyNote","position":[-640,144],"parameters":{"width":727,"height":1372,"content":"Community Node Disclaimer: This workflow uses KlickTipp community nodes.\n\n## Introduction\nThis workflow creates a complete two-way synchronization between **KlickTipp** and **Zoho CRM**.  \nWhenever a contact is created, updated or deleted in either system, the workflow mirrors these changes across both platforms — ensuring your CRM and email marketing database always stay aligned.\n\nPerfect for teams who want automatic, real-time syncing of customer profiles, subscription states, and segmentation data, without manual updates or CSV imports.\n\n## How it works\n### Zoho CRM → KlickTipp:\nTriggered via Zoho CRM workflow webhooks:\n- **Contact registered via Form** → creates in KlickTipp → saves KlickTipp Contact ID and status back into Zoho.\n- **Contact Created/Updated** → routes by subscription → creates or updates in KlickTipp → saves KlickTipp Contact ID and status back into Zoho → Fetches full Zoho contact → Tags contacts.\n- **Contact Deleted** → Removes the corresponding contact in KlickTipp.\n\n### KlickTipp → Zoho CRM:\nTriggered by incoming KlickTipp webhooks or specific tags:\n- **Contact Tagged in KlickTipp** -> Creates or updates contacts in Zoho CRM using KlickTipp data → saves Zoho CRM Contact ID inside KlickTipp → Fetches contact data from KlickTipp for tagging → Tags Zoho CRM Contacts.\n- **Contact Deleted in KlickTipp** → Removes the corresponding contact in Zoho CRM.\n\n## Setup Instructions\n1. **KlickTipp Preparation**\n   - Create **custom fields** for:\n     - `Zoho | Contact ID`\n   - Create **tags**:\n     - `Zoho | Send contact`\n     - `Zoho | Contact created`\n     - `Zoho | Contact created via Form`\n     - `Zoho | Online store`\n     - `Zoho | ABC`\n     - Any additional segmentation tags.\n   - Add **webhooks**:\n     - **Activation tags:** `Zoho | Send contact`, `Zoho | Send deleted contact`\n     - **Activation URLs:** webhook URLs from triggers\n\n2. **Zoho CRM Preparation**\n   - Create workflow rules for:\n     - **Contact created via form** → webhook\n     - **Contact created or updated** → webhook\n     - **Contact deleted** → webhook\n   - Create **custom fields** in Zoho CRM:\n     - `KlickTipp ID`\n\n3. **Credential Configuration**\n     - Connect your Zoho CRM account using a **Client ID** and **Client Secret**  from the Zoho API console.\n     - Authenticate your KlickTipp connection with **username/password** credentials (API access required).\n\n## Customization\n- Expand mapping nodes to include more Zoho/KlickTipp fields.\n- Add more segmentation branches in the \"Check relevant Segment\" rule or use other fields for segmentation."},"typeVersion":1},{"id":"fe1d8090-6592-4df3-87d7-455159305e59","name":"9. Get full contact.","type":"n8n-nodes-base.stickyNote","position":[2368,144],"parameters":{"color":7,"width":256,"height":2176,"content":"## 9. Get full contact."},"typeVersion":1},{"id":"62e1811d-660a-4fad-ac57-630a2186aa57","name":"Create Contact with DOI","type":"n8n-nodes-klicktipp.klicktipp","position":[1312,304],"parameters":{"email":"={{ $json.body.email }}","tagId":"13939731","fields":{"dataFields":[{"fieldId":"field226649","fieldValue":"={{ $json.body.id }}"},{"fieldId":"fieldFirstName","fieldValue":"={{ $json.body.firstName }}"},{"fieldId":"fieldLastName","fieldValue":"={{ $json.body.lastName }}"},{"fieldId":"fieldPhone","fieldValue":"={{ $json.body.phone }}"},{"fieldId":"fieldMobilePhone","fieldValue":"={{ $json.body.mobile }}"},{"fieldId":"fieldPrivatePhone","fieldValue":"={{ $json.body.homePhone }}"},{"fieldId":"fieldFax","fieldValue":"={{ $json.body.fax }}"},{"fieldId":"fieldBirthday","fieldValue":"={{ $json.body.dateOfBirth }}"},{"fieldId":"fieldCountry","fieldValue":"={{ $json.body.mailingCountry }}"},{"fieldId":"fieldState","fieldValue":"={{ $json.body.mailingState }}"},{"fieldId":"fieldCity","fieldValue":"={{ 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